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Added 9 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
This position carries accountability for service delivery and SLA performance while driving transformative and sustainable initiatives aimed at improving client-facing service offering and…
Added 10 mins ago
H&
Experienced Esthetician
Hand & Stone - Mississauga - Derry & Dixie
Mississauga, ON
- $18 to $30 CAD / hour
- Full-time
If you are a passionate and experienced Esthetician looking to service clients and lead a team to drive the success of our Esthetics department, we would love to hear from you.
Added 23 mins ago
FH
Senior Indigenous Cultural Advisor
Fraser Health Authority
Pitt Meadows, BC
- $35.36 to $50.83 CAD / hour
- Full-time
The Senior Indigenous Cultural Advisor provides leadership and guidance to the Indigenous Cultural Advisor team by ensuring Indigenous perspectives, knowledge, and approaches to wellness…
Added 23 mins ago
A
Production Manager - ACX AutoLux
AutoCanada
Montreal, QC
- Other
En tant que gestionnaire de production, vous jouerez un rôle crucial dans l’expérience client en facilitant l’achèvement des travaux nécessaires afin que les clients puissent retrouver…
Added 23 mins ago
FH
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Chilliwack
Fraser Health Authority
Chilliwack, BC
- $27.26 to $29.16 CAD / hour
- Other
Reporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first…
Added 23 mins ago
BD
63-Keyholder | Part Time
Bath Depot
Oshawa, ON
- Part-time
Do you thrive on reaching sales targets and take pride in delivering exceptional customer service while building lasting client relationships?
Added 23 mins ago
FH
Senior Indigenous Cultural Advisor
Fraser Health Authority
New Westminster, BC
- $35.36 to $50.83 CAD / hour
- Full-time
The Senior Indigenous Cultural Advisor provides leadership and guidance to the Indigenous Cultural Advisor team by ensuring Indigenous perspectives, knowledge, and approaches to wellness…
Added 23 mins ago
SI
Dietary Aide
Shannex Incorporated
Halifax, NS
- Full-time
We are searching for a Dietary Aide to join our Arborstone Enhanced Care team based in Halifax, NS.
Added 23 mins ago
WI
Commercial Manager
WSP in Canada
Toronto, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 23 mins ago
SH
Retail Sales Associate
Sunglass Hut
Nanaimo, BC
- Part-time
Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
Added 23 mins ago
T
Senior Network Security Administrator
Tangerine
Toronto, ON
- Full-time
Reporting to the Manager, Network Security & Systems, you are a key member of the Network and Delivery Services Team to support on prem and cloud hybrid environments. In addition, you are…
Added 23 mins ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
Direct reports: Senior IT Systems Manager, plus additional technical staff as required
Added 23 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $90,000 CAD / year
- Full-time
On behalf of our client, SWIM is seeking a new Senior Payroll Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other…
Added 23 mins ago
GO
Associate Director, Economic & Resource Policy
Government of Alberta
AB · Edmonton, AB
- Full-time
Agility – Despite any challenges that arise and may hamper the ability of your team, you will continue to move your businesses forward in a way that ensures excellent customer service is…
Added 23 mins ago
AS
Estimator, Camp Services
ATCO Structures
Calgary, AB
- Full-time
…Commercial, Indigenous Relations, and the broader Structures team, you will translate client requirements and operating assumptions into comprehensive cost models, pricing schedules, and…
Added 39 mins ago
Landscape Maintenance (OKV) Field Manager
Horizon Contracting Group
Kelowna, BC
At Horizon Contracting Group, great landscapes start with great teams. We’re looking for an experienced Field Manager to lead our landscape maintenance teams, ensuring our crews have the…
Added 39 mins ago
Shelter Resource Worker
Lookout Housing and Health Society
Duncan, BC
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 39 mins ago
LC
Assistant Store Manager Fresh Full Time Day Greenlight Requisition
Loblaw Companies Limited
Merritt, BC
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 53 mins ago
KC
Superintendent
Kindred Construction Ltd.
Revelstoke, BC
- Full-time
As part of our Construction Management Team, our Site Superintendents work under limited supervision with a Project Manager (PM) and Consultants to complete quality construction projects…
Added 53 mins ago
U
Manager I, Account Management, Eats SMB
Uber
Toronto, ON
- Full-time
…conditions. As an Account Management Lead for the Eats SMB team, you will build and lead high-performing teams in an environment where the answers aren’t always clear and the stakes for our…
Added 53 mins ago
JH
Event and Conference Services Manager - Hotel (relocation to Victoria, BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
Great events don’t happen by accident. They come together through strong leadership, sharp organization, thoughtful service, and a team that knows how to anticipate what clients need before…
Added 53 mins ago
D
Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Initially, through interaction with clients and the client service teams, you will be involved with consulting and preparing claims related to the Clean Economy ITCs. As these ITCs are…
Added 53 mins ago
JR
Assistant Store Manager - Off Price
JRoss Retail Recruiters
AB · Edmonton, AB
- Full-time
…for you! As a mission-integrated, non-profit enterprise, our client’s purpose is to build loyalty with their employees, customers, and the communities they serve. Each store has its own…
Added 54 mins ago
L
District Manager – Northern Alberta and Saskatchewan
Linde
AB · Edmonton, AB
- Full-time
District Manager – Northern Alberta and Saskatchewan (temps plein)
Added 54 mins ago
D
Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
Initially, through interaction with clients and the client service teams, you will be involved with consulting and preparing claims related to the Clean Economy ITCs. As these ITCs are…

Bauld Insurance

Personal Lines - Account Manager

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Description Bauld Insurance is an independent insurance broker that has been serving clients since 1947 and is now a leading locally owned and managed provider in the Halifax Regional Municipality. The company offers a broad range of insurance products, including business/commercial, home, auto, and personal coverage. Bauld Insurance focuses on understanding each customer’s unique needs and recommending tailored insurance solutions. The team provides end-to-end service, including support through the claims process, to ensure clients are well protected and enjoy peace of mind. Bauld Insurance emphasizes a family-oriented culture and strives to treat customers with the same care and respect.

Role Description

As a Personal Lines Account Manager, you will be the primary point of contact for our clients, delivering exceptional customer service across multiple channels - including in person, by phone, and via email. You will support clients with a wide range of insurance-related needs, such as making policy changes ,answering coverage questions, comparing and shopping policies, guiding clients through the claims process, advocating on behalf of clients when needed.

You will be expected to uphold our Commitment to Excellence and adhere to Bauld’s Service Standards, ensuring that the highest level of service is consistently delivered to our clients, colleagues, and management team.

Qualifications

Experience

Three to five years of personal insurance experience is preferred.

Professional Credentials

Level 1 General Insurance License is required
Canadian Accredited Insurance Broker (CAIB) Or Charted Insurance Professional (CIP) Designation or working toward either designation is considered an asset.

Knowledge, Skills & Abilities

Strong understanding of personal insurance products, coverage, and settlement practices.
Exceptional verbal and written communication skills.
Strong customer service orientation.
Ability to explain insurance products and coverage in clear, accessible language.
Ability to prioritize work and manage multiple service inquiries
Proficiency with Microsoft Office and brokerage management systems.
Self-motivated, organized, and capable of working both independently and collaboratively.
Strong attention to detail and commitment to accurate documentation

Apply About employer

More about this job

Responsibilities

Serve as the primary client contact across in-person, phone, and email channels, handling policy changes, coverage questions, and policy comparisons. Guide clients through claims, advocate for them when needed, and uphold the company’s service standards.

Requirements

Three to five years of personal insurance experience is preferred, and a Level 1 General Insurance License is required. Candidates should understand personal insurance products and coverage, communicate clearly, provide strong customer service, manage multiple inquiries, and be proficient with Microsoft Office and brokerage management systems; CAIB or CIP credentials, or progress toward them, are an asset.

Skills

Personal Insurance
Customer Service
Policy Changes
Coverage Explanation
Policy Comparison
Claims Support
Client Advocacy
Verbal Communication
Written Communication
Work Prioritization
Microsoft Office
Brokerage Management Systems
Organization
Attention To Detail
Accurate Documentation
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Personal Insurance
General Insurance
Level 1 General Insurance License
CAIB
CIP
Insurance Products
Insurance Coverage
Settlement Practices
Policy Changes
Policy Comparison
Claims Process
Client Advocacy
Customer Service
Microsoft Office
Brokerage Management Systems
Service Standards
Documentation
Personal Lines

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