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Jobs in Canada

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Added 1 hour ago
MG
Project Manager
Mecharm Group
Canada
- Full-time
Role Description This is a full-time, on-site Project Manager role based in Canada. The Project Manager will oversee construction and development projects from initiation through…
Added 1 hour ago
SA
Part-time FOH Team Member - Front/Spadina (The Well)
Sweat and Tonic
Toronto, ON
- Part-time
Support the Shift Manager with technical issues
Added 1 hour ago
H
Developer
HRVST
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
The Developer works hand in hand with their pod’s Designer and Account Manager to translate design into scalable, high-quality technical solutions, while collaborating with the wider…
Added 1 hour ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
Drive software testing and quality assurance initiatives by developing test strategies, creating and executing test cases, validating clinical workflows, tracking defects, and supporting…
Added 1 hour ago
K
Project Manager, Audit Quality
KPMG
Oakville, ON · Toronto, ON · Vaughan, ON · ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 hour ago
K
Manager - Copilot and AI Productivity
KPMG
Montreal, QC
- Full-time
We are looking for a Manager, Copilot and AI Productivity to contribute to the growth of our AI practice in Quebec. This individual will play a key role in developing service offerings,…
Added 1 hour ago
R
Manager, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
The Manager, Business Development generates new business for ReVisionz with owner-operators across North America, opening new accounts and winning new work with existing clients across the…
Added 2 hours ago
R
Manager, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
The Manager, Business Development generates new business for ReVisionz with owner-operators across North America, opening new accounts and winning new work with existing clients across the…
Added 2 hours ago
Key Holder - The Cosmetics Company Store - Temp PT - Cookstown Tanger, Cookstown, ON
ELC Beauty LLC
Cookstown, ON
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 3 hours ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
…department head, you will act as lead designer and project manager. You will manage urban infrastructure projects from start to finish: needs assessment, preliminary studies, plans and…
Added 3 hours ago
J
CLSU Manager (Commercial Support) - Insurance
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for a CLSU (Commercial Lines Support Unit) Manager in Toronto. This is a "people-first" leadership role responsible for driving operational excellence across the support unit.
Added 3 hours ago
P
Assistant Store Manager
Pandora
Waterloo, ON
- $25.7 to $32.1 CAD / hour
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 3 hours ago
P
Assistant Store Manager
Pandora
Waterloo, ON
- Full-time
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 3 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
…to innovate and support growth through individual and team development, all within an environment where every voice is…
Added 4 hours ago
TH
Technology Partnership Navigator
The Hospital for Sick Children
Toronto, ON
- Full-time
…here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of…
Added 5 hours ago
SS
Manager, Financial Planning and Analysis
Sooke School District 62
Victoria, BC
- Part-time
Reporting to the Director of Finance, the Manager, Financial Planning and Analysis is responsible for district budgeting, forecasting, financial analysis, and the supervision and…
Added 5 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 5 hours ago
BT
Senior Manager Audit and Assurance
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Audit and Assurance to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 6 hours ago
BV
Administrative Assistant
Brand Vision
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…bringing together expertise in brand strategy, design, web development, and digital…
Added 6 hours ago
EL
Assistant Manager - The Cosmetics Company Store - FT - McArthurGlen Designer Outlet - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…
Added 7 hours ago
EC
Event Operations Manager- Edmonton Convention Center
Encore Canada
AB · Edmonton, AB
- Full-time
…customer service, staff leadership, performance management, and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This…
Added 7 hours ago
Key Holder Key Holder
ELC Beauty LLC
Montreal, QC · Anjou, QC
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 8 hours ago
AC
Senior Manager, External Financial Advisory
ACCA Careers
Winnipeg, MB
- Full-time
Make an impact with our growing External Financial Advisory (EFA) team as a Senior Manager. This diverse team of professionals are dedicated to helping small and mid-sized businesses…
Added 8 hours ago
FB
Assistant Chef Manager
Farm Boy Inc.
Collingwood, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 8 hours ago
Assistant Manager Assistant Store Manager
ELC Beauty LLC
Pointe-Claire, QC
Previous experience with retail point-of-sale software

Baxter International Inc.

Customer Care Representative - Day shift (Monday to Friday 8:00-16:00)

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of customer service experience
Posting language: English
Posted: Oct 21, 2026

Original job description

This is where your work makes a difference.

At Baxter, we believe every person - regardless of who they are or where they are from - deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job - you will find purpose and pride.

Your Role at Baxter

As a Customer Service Representative, you take pride in representing Baxter Healthcare Corporation and our world-class products. Your understanding of our deep portfolio and belief in the outstanding value and quality they provide fuels your confidence. Our customers trust you and appreciate your bilingual skills and determination to find solutions to meet their needs. You enjoy building relationships and establishing trust with those who rely on Baxter's solutions every day.

This is where your work helps healing

You help us deliver products that healthcare professionals and facilities rely on to save and sustain lives. Your work and the relationships you build are critical to our mission, ensuring that every interaction you have contributes to a healthier world.

Your team

We work together to solve problems and build efficiencies as we deliver our services. We never compromise on quality and are unafraid to roll up our sleeves to get the job done right. We own our schedules but will flex our calendars and responsibilities to support each other and our customers.

Our managers and leadership appreciate the value of your work. Support is available as needed, and we help you shape your career within the company. The growth and progress of our team members matter greatly. Extensive training is offered, and the close tech services team offers additional learning from managers and peers when necessary.

This is a hybrid position and will be required to work in the office 3 days per week. The shift time is Monday to Friday 8:00h-16:00h EST).

What your responsibilities will include

Respond to customer inquiries via phone, email, fax, and chat in a timely and professional manner
Process customer orders and coordinate with internal teams
Perform routine tasks and follow standard operating procedures
Meet or exceed customer happiness targets and important metrics
Maintain accurate records of customer interactions
Resolve customer complaints and issues efficiently
Advance complex issues and/or customer complaints when necessary
Participate in ongoing training and development to improve customer service skills and product knowledge

What you'll bring

High school diploma or equivalent experience
Previous experience in a customer-facing role
3-5 years of customer service experience
Excellent English communication, interpersonal, and problem-solving skills
Ability to work in a fast-paced environment and balance multiple priorities
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to learn and adapt to new systems, processes, and products
Strong attention to detail and accuracy
Flexibility to work a hybrid schedule, including 3 days a week in the office

Preferred:

Bachelor’s degree or equivalent experience
Knowledge of medical products or the healthcare industry
Experience with customer relationship management (CRM) software
Experience with ERP software (e.g., JDE, SAP)

We understand that compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated salary range for this position is $49,920 - $74,880 annually, which reflects base salary as well as estimated target payout under the Management Incentive Compensation Plan. Individual pay will be determined based upon skills, expertise and experience, and the incentive, which is contingent upon company and individual performance outcomes. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, Baxter Corporation may use AI tools to assist screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by the hiring manager and recruitment team

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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More about this job

Responsibilities

The Customer Care Representative is responsible for responding to customer inquiries via multiple channels and processing orders while coordinating with internal teams. They must maintain accurate records, resolve complaints, and meet customer satisfaction targets.

Requirements

Candidates must have a high school diploma and 3-5 years of customer service experience, along with proficiency in Microsoft Office. Strong communication skills and the ability to work in a fast-paced, hybrid environment are essential.

Skills

Customer service
Communication
Problem-solving
Interpersonal skills
Microsoft Office
Order processing
CRM software
ERP software
Attention to detail
Time management
Data entry
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Healthcare
Order Processing
Microsoft Office
CRM
ERP
JDE
SAP
Communication
Problem-solving
Hybrid
Customer Satisfaction
Data Accuracy
Standard Operating Procedures
Professionalism
Medical Products

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