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Added 27 mins ago
BT
Helpdesk Analyst
Bulloch Technologies
Moncton, NB
- Full-time
The analyst will serve as a bridge between basic Level 1 customer service support and Level 3 support teams. They are tasked to take ownership of stalled and/or urgent tickets, perform…
Added 27 mins ago
R-
Fashion Associate (Part time) - Bayshore Shopping Centre
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 27 mins ago
R-
Fashion Associate (Seasonal - Part time) - Outlet Collection Winnipeg
RCL - Reitmans Canada Ltd/Ltée
Winnipeg, MB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 27 mins ago
R-
Fashion Associate (Part time) - Metral Drive Centre
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 27 mins ago
H
Réceptionniste – Soutien administratif/ Receptionist- Office Support
HRConnects
Montreal, QC
- Temporary
…installations, les clients et les visiteurs pour offrir un service de qualité supérieure. Axé sur la création d'une expérience de travail fluide et de haut niveau, votre rôle consistera à…
Added 27 mins ago
HR
Front Office Manager
Hyatt Regency
Vancouver, BC
- Full-time
…Manager (FOM) oversees Assistant Front Office Managers, Front Desk Hosts, Guest Service Agents, and Switchboard Operators. The FOM is responsible for all aspects of front desk operations,…
Added 27 mins ago
S
Cashier - Self Check Out Attendant
Sobeys
ON · Lucan, ON
- Full-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 27 mins ago
NC
Security Operations Center (SOC) Analyst
Northern Computer Inc
Edmonton, AB
- Full-time
…Director of Central Services, you’ll work closely with our Service Desk, NOC, Client Solutions, and Professional Services teams to uphold our security baseline, improve response processes,…
Added 27 mins ago
Front End - Cashier - Daytime
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Delta, BC
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 27 mins ago
Security Guard - Lower Mainland
Kandor
BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 27 mins ago
Security Guard - Edmonton
Kandor
Edmonton, AB
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 27 mins ago
Security Guard - Calgary
Kandor
Calgary, AB
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 27 mins ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort McMurray, AB
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 58 mins ago
GL
User Access Management Analyst
goeasy Ltd.
Mississauga, ON
- Full-time
Partner with Service Desk (Tier 1) to resolve escalations and improve first-call resolution.
Added 58 mins ago
QP
Cyber Security, Winter 2027 - Toronto (Co-op/Internship) - 4 Months
QuadReal Property Group
Toronto, ON
- Full-time
Previous experience in an IT related environment, Service/Help Desk, conducting research into IT security issues and products.
Added 58 mins ago
PV
Help Desk Analyst
Pet Valu
Markham, ON
- $50,000 to $55,000 CAD / year
- Full-time
The Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and…
Added 1 hour ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
Hospitality Background: Minimum experience in a call center, front desk, guest relations, guest feedback, or back-office administrative roles within hotels or hospitality organizations.
Added 1 hour ago
PF
Assistant Manager
Planet Fitness
Edmonton, AB
- Full-time
…Negligible, Job Shift: Evenings and Weekends, Job Category: Customer Service, Assistant…
Added 1 hour ago
PF
Front Desk Associate
Planet Fitness
Edmonton, AB
- Part-time
…Negligible, Job Shift: Evenings and Weekends, Job Category: Customer Service, Front Desk…
Added 1 hour ago
R
Yard Staff
RBGlobal
Rocky View No 44, AB · Rocky View County, AB
- Full-time
All candidates must have a high school diploma (or equivalent). There are physical demands of this role, so please read them carefully and understand that this is no desk job.
Added 1 hour ago
TH
Hardware Sales Part Time (DARTMOUTH)
The Home Depot Canada
Dartmouth, NS
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 hours ago
S
Systems Analyst, Clinical Solutions, IMITS
Sanya’k̓ula
Vancouver, BC
- Full-time
…Excel, Visio, PowerPoint, and Project), Crystal Reports, SQL and Service Desk Tools such as Service Now. Participate in implementation and go live/activation support on…
Added 2 hours ago
PF
District Manager
Planet Fitness
Calgary, AB
- Full-time
…successful leadership, strategic organizational plans, customer service, and outstanding execution of all field operations and strategies consistently across a group of Planet Fitness…
Added 2 hours ago
MH
Guest Services Associate
MasterBUILT Hotels Ltd.
Kitimat, BC
- Full-time
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands,…
Added 2 hours ago
KP
Student Assistant - Front Desk - Competition ID: 4879
Kwantlen Polytechnic University
Surrey, BC
- Temporary
The Student Assistant – Front Desk will assist in the operation and supervision of the fitness centre, gymnasium, and recreation programs within the KPU Sport & Recreation department. The…

Baxter International Inc.

Technical Support Specialist (18-Month Maternity Leave Coverage)

Mississauga, ON, Canada
ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum of 2 years of experience troubleshooting electrical and mechanical systems, preferably within medical devices or related equipment.
Posting language: English
Posted: Oct 28, 2026

Original job description

This is where your work makes a difference.

At Baxter, we believe every person - regardless of who they are or where they are from - deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job - you will find purpose and pride.

Your Role at Baxter

As a Technical Support Specialist, you will serve as a key technical resource for customers, field service representatives, and internal stakeholders, providing support for Baxter's medical equipment portfolio. You will troubleshoot mechanical and electrical issues, manage service-related transactions, and ensure timely resolution of customer inquiries while maintaining compliance with quality and operational standards. This is an 18-month maternity leave coverage opportunity based in Mississauga, ON.

What You'll Do

Provide technical support to customers, field service representatives, and internal stakeholders through phone and email.
Diagnose and resolve mechanical and electrical issues on medical equipment using technical service manuals, bulletins, blueprints, and schematic diagrams.
Analyze equipment issues and determine corrective actions to support service operations and complaint investigations.
Create, document, update, and manage customer interactions and service requests within Baxter's contact management systems.
Process and manage service parts orders, including order creation, fulfillment tracking, delivery confirmation, and sales order inquiries.
Coordinate engineering part returns and failure analysis requests through Baxter's order management systems.
Follow through on issue resolution and maintain accurate service documentation.
Travel occasionally within Canada and the U.S. for training and job-shadowing opportunities.

What You'll Bring

High school diploma required.
Minimum of 2 years of experience troubleshooting electrical and mechanical systems, preferably within medical devices or related equipment.
Experience working in a technical support, help desk, service operations, or call center environment.
Ability to read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Experience documenting customer interactions, managing work orders, and processing service parts orders within business systems.
Ability to travel occasionally for training and field-shadowing activities.
Bilingual proficiency in English and French preferred.

We understand that compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated salary range for this position is $57,664.00 - $86,496.00 CAD annually, which reflects base salary as well as estimated target payout under the Management Incentive Compensation Plan. Individual pay will be determined based upon skills, expertise and experience, and the incentive, which is contingent upon company and individual performance outcomes. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, Baxter Corporation may use AI tools to assist screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by the hiring manager and recruitment team.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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More about this job

Responsibilities

The Technical Support Specialist provides technical assistance to customers and field representatives by diagnosing and resolving mechanical and electrical issues on medical equipment. They also manage service-related transactions, document customer interactions, and coordinate part returns within the company's systems.

Requirements

Candidates must have a high school diploma and at least 2 years of experience in troubleshooting electrical and mechanical systems, preferably in medical devices. Proficiency in reading technical schematics and using Microsoft Office applications is required, along with the ability to travel occasionally.

Skills

Technical support
Troubleshooting
Mechanical systems
Electrical systems
Medical equipment
Service operations
Complaint investigations
Contact management systems
Order management
Technical documentation
Microsoft Office
Customer service
Field service support
Failure analysis

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Medical Devices
Mechanical Troubleshooting
Electrical Troubleshooting
Field Service
Customer Service
Service Operations
Contact Management
Order Management
Technical Manuals
Blueprints
Schematic Diagrams
Microsoft Office
Complaint Investigation
Failure Analysis
Healthcare
Maternity Leave Coverage

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