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Développeur(euse) logiciel / Software Developer - CSOL
Genetec
Montreal, QC
- Full-time
Added 6 mins ago
PI
Senior Cyber Security Analyst
PENN Interactive
Canada
- Full-time
Collaborate effectively with peers and other departments to enhance security practices, uphold a culture of exceptional customer service, and promote continuous professional development…
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Helpdesk Analyst
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Moncton, NB
- Full-time
The analyst will serve as a bridge between basic Level 1 customer service support and Level 3 support teams. They are tasked to take ownership of stalled and/or urgent tickets, perform…
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Seasonal Product Operations Educator | Nov-Feb | Tanger Outlets Ottawa
lululemon
Ottawa, ON
- Part-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
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SEASONAL ASSOCIATE-EN
La Vie En Rose
Winnipeg, MB
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You listen to customers’ needs to provide exceptional customer service;
Added 6 mins ago
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SEASONAL ASSOCIATE-EN
La Vie En Rose
Winnipeg, MB
- Part-time
You listen to customers’ needs to provide exceptional customer service;
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9 month contract | Assistant Manager, Guest Experience | Orchard Park
lululemon
Kelowna, BC
- Full-time
Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps…
Added 6 mins ago
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Building Operator
CBRE
Vancouver, BC
- Full-time
Impact a range of customer, operational, project or service activities within own team and other related teams.
Added 6 mins ago
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Human Resources Administrator (1 Year Contract)
Town of LaSalle, Ontario
Lasalle, ON
- Contract
Excellent customer service and interpersonal skills.
Added 6 mins ago
UO
Outdoor Centre Customer Service Supervisor (Rental Shop) -Faculty of Kinesiology
University of Calgary
Calgary, AB
- Part-time
The Outdoor Centre in the Faculty of Kinesiology is currently seeking a Recurring Part-time Outdoor Centre Customer Service Supervisor.
Added 6 mins ago
Insurance Administrator
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
As an Insurance Administrator, you’ll flex your solid communication and technical skills to support a team of Personal Lines Advisors. You’ll play an integral role, providing day-to-day…
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Account Manager
63a193f1-4ad8-4344-9320-3787f5583149
Markham, ON
- $55,000 to $64,000 CAD / year
- Full-time
…activities, develop account management strategies, coordinate client service requirements, and work closely with internal teams to deliver a high-quality customer…
Added 22 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Mont-Royal, QC
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 22 mins ago
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Sales Insight Analyst
Telesat
Ottawa, ON
- Full-time
…of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite…
Added 22 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein jour Embauche feu vert
Shoppers Drug Mart
Mascouche, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 22 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 22 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Surrey, BC
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 22 mins ago
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(CAN) Self Checkout Attendant
Walmart
Edmonton, AB
- Part-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 37 mins ago
RV
Technical Support Specialist
Ross Video
Ottawa, ON · Kanata, ON
- Internship
The Technical Support Specialist is responsible to provide phone-based technical support as well as onsite support on an as-needed basis for Ross Video products. This role assists customers…
Added 37 mins ago
LI
Warranty Coordinator (18 Month Contract)
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Langley (District), BC · Langley, BC
- Contract
…organization has spent decades building and investing in strong, service-driven businesses. We have grown into a distinct group of aligned companies that support a broad spectrum of…
Added 37 mins ago
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Software Developer
Actalent
Toronto, ON
- $24 to $33 CAD / hour
- Contract
…cloud services and proprietary technologies to deliver unique customer and advertiser experiences. Additionally, you will drive AI-powered innovations through our intelligent recommendation…
Added 37 mins ago
TI
Estimator
Trane Italia
Ottawa, ON
- Full-time
Trane in Ottawa is hiring for a Service Estimator II to join our team. In this role, you will be will be working with Trane Account Managers and building owners providing estimates and…
Added 37 mins ago
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Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
Explore, develop, implement and evaluate digital innovation solutions that address customer needs, while co-creating partnerships and collaborations with key stakeholders. Lead the delivery…
Added 37 mins ago
Representative - Customer Service
Wesco
Calgary, AB
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some…
Added 37 mins ago
PV
Help Desk Analyst
Pet Valu
Markham, ON
- $50,000 to $55,000 CAD / year
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The Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and…

Baxter International Inc.

Technical Support Specialist (18-Month Maternity Leave Coverage)

Mississauga, ON, Canada
ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum of 2 years of experience troubleshooting electrical and mechanical systems, preferably within medical devices or related equipment.
Posting language: English
Posted: Oct 28, 2026

Original job description

This is where your work makes a difference.

At Baxter, we believe every person - regardless of who they are or where they are from - deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job - you will find purpose and pride.

Your Role at Baxter

As a Technical Support Specialist, you will serve as a key technical resource for customers, field service representatives, and internal stakeholders, providing support for Baxter's medical equipment portfolio. You will troubleshoot mechanical and electrical issues, manage service-related transactions, and ensure timely resolution of customer inquiries while maintaining compliance with quality and operational standards. This is an 18-month maternity leave coverage opportunity based in Mississauga, ON.

What You'll Do

Provide technical support to customers, field service representatives, and internal stakeholders through phone and email.
Diagnose and resolve mechanical and electrical issues on medical equipment using technical service manuals, bulletins, blueprints, and schematic diagrams.
Analyze equipment issues and determine corrective actions to support service operations and complaint investigations.
Create, document, update, and manage customer interactions and service requests within Baxter's contact management systems.
Process and manage service parts orders, including order creation, fulfillment tracking, delivery confirmation, and sales order inquiries.
Coordinate engineering part returns and failure analysis requests through Baxter's order management systems.
Follow through on issue resolution and maintain accurate service documentation.
Travel occasionally within Canada and the U.S. for training and job-shadowing opportunities.

What You'll Bring

High school diploma required.
Minimum of 2 years of experience troubleshooting electrical and mechanical systems, preferably within medical devices or related equipment.
Experience working in a technical support, help desk, service operations, or call center environment.
Ability to read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Experience documenting customer interactions, managing work orders, and processing service parts orders within business systems.
Ability to travel occasionally for training and field-shadowing activities.
Bilingual proficiency in English and French preferred.

We understand that compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated salary range for this position is $57,664.00 - $86,496.00 CAD annually, which reflects base salary as well as estimated target payout under the Management Incentive Compensation Plan. Individual pay will be determined based upon skills, expertise and experience, and the incentive, which is contingent upon company and individual performance outcomes. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, Baxter Corporation may use AI tools to assist screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by the hiring manager and recruitment team.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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More about this job

Responsibilities

The Technical Support Specialist provides technical assistance to customers and field representatives by diagnosing and resolving mechanical and electrical issues on medical equipment. They also manage service-related transactions, document customer interactions, and coordinate part returns within the company's systems.

Requirements

Candidates must have a high school diploma and at least 2 years of experience in troubleshooting electrical and mechanical systems, preferably in medical devices. Proficiency in reading technical schematics and using Microsoft Office applications is required, along with the ability to travel occasionally.

Skills

Technical support
Troubleshooting
Mechanical systems
Electrical systems
Medical equipment
Service operations
Complaint investigations
Contact management systems
Order management
Technical documentation
Microsoft Office
Customer service
Field service support
Failure analysis

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Medical Devices
Mechanical Troubleshooting
Electrical Troubleshooting
Field Service
Customer Service
Service Operations
Contact Management
Order Management
Technical Manuals
Blueprints
Schematic Diagrams
Microsoft Office
Complaint Investigation
Failure Analysis
Healthcare
Maternity Leave Coverage

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