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Systems Administrator/Operations Support Specialist - Senior
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Job Description: Systems Administrator/Operations Support Specialist - Senior

Baxter's Bakery

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Job description:

The General Manager will provide strategic, financial, and operational leadership for Baxter's manufacturing facility in Cobourg, with overall accountability for business performance, profitability, operational efficiency, and long-term growth.

This role requires a strong combination of business administration, engineering, and manufacturing expertise, with the ability to lead all aspects of a manufacturing operation, including Production, Operations, Quality Assurance, Maintenance, Supply Chain, Warehouse, and Health & Safety.

The successful candidate will be responsible for developing and executing business and operational strategies, managing budgets and financial performance, optimizing manufacturing processes, and driving continuous improvement initiatives. They will establish clear performance targets, monitor key operational and financial KPIs, identify opportunities to improve productivity and reduce operating costs, and ensure the facility consistently meets customer expectations.

A key part of this position will be building a strong management team, developing leadership capabilities across departments, and creating a culture of accountability, employee engagement, and operational excellence. The ideal candidate is a strategic and analytical business leader who can translate business objectives into measurable results on the manufacturing floor.

Key Responsibilities

Operations & Production

Oversee daily operations, production scheduling, forecasting, and capacity planning
Manage operational resources, including labour, materials, and equipment
Develop and improve processes to maximize efficiency, productivity, and cost control
Set operational priorities and ensure production plans align with customer commitments and business targets
Review daily production and packaging reports, address operational challenges and coordinate across departments

Leadership & Team Management

Lead, coach, and develop department managers, supervisors, and their teams
Establish clear expectations, accountability, and effective communication across departments
Build a positive, collaborative, and results-driven work environment
Resolve issues between departments, including production, quality, customer service and supply chain

Quality, Food Safety & Compliance

Take ownership of the BRC program, food safety systems, audit readiness, and ongoing compliance documentation
Oversee quality assurance and regulatory compliance, working with the QA Manager to maintain standards
Ensure health and safety programs and sanitation standards are maintained

Facilities & Supply Chain

Oversee facility maintenance, equipment, procurement, inventory, warehousing, and logistics
Support product development and successful implementation of new products

Reporting & Performance

Own and monitor KPIs, including production output, labour, overtime, customer service, waste, quality and costs
Work with department leaders to establish targets, review performance and address gaps
Provide regular updates and recommendations to senior management
Identify opportunities for operational improvement and business growth

Qualifications & Experience

Proven management experience in food manufacturing, bakery production, or a similar environment
Strong understanding of production planning, operational efficiency, and cost management
Demonstrated experience leading and maintaining a BRCGS food safety program, including audit preparation, compliance and ongoing program management
Experience overseeing multiple departments, developing management teams, and building accountability
Excellent communication, organizational, and problem-solving skills
Positive, solutions-oriented leader who takes initiative, approaches challenges constructively, and drives continuous improvement
Strong sense of ownership and accountability, with the ability to prioritize, make decisions, and follow through on commitments
Must hold a valid Joint Health and Safety Committee (JHSC) certification in accordance with Ontario requirements.

Benefits:

Dental care
Disability insurance
Extended health care
On-site parking
Paid time off
Vision care

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More about this job

Responsibilities

Lead the facility’s business performance, finances, production, and operations, including quality, maintenance, supply chain, warehousing, and health and safety. Develop department leaders, monitor operational and financial KPIs, maintain food safety and compliance programs, and drive efficiency, continuous improvement, and business growth.

Requirements

Requires proven leadership experience in food manufacturing, bakery production, or a similar environment, with strong knowledge of production planning, operational efficiency, and cost management. Candidates must have experience managing a BRCGS food safety program and multiple departments, and hold a valid Ontario Joint Health and Safety Committee certification.

Skills

Strategic Leadership
Financial Management
Manufacturing Operations
Production Planning
Capacity Planning
Cost Management
Process Optimization
Continuous Improvement
Team Development
Performance Management
Quality Assurance
Regulatory Compliance
Health and Safety
Supply Chain Management
Inventory and Warehouse Management

Benefits

Dental Care
Disability Insurance
Extended Health Care
On-Site Parking
Paid Time Off
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Food Manufacturing
Bakery Production
BRCGS
Food Safety
Audit Preparation
Compliance Documentation
Production Scheduling
Forecasting
Capacity Planning
Production and Packaging
Operational Efficiency
Cost Control
Continuous Improvement
Key Performance Indicators
Quality Assurance
Regulatory Compliance
Health and Safety
Joint Health and Safety Committee Certification
Facility Maintenance
Procurement
Inventory Management
Warehousing
Logistics
Product Development
Labour Management
Customer Service
Waste Reduction

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Jobs in Canada