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Added 1 hour ago
J
Home help – light housekeeping
JobsMedia.io
Berthierville, QC
- Full-time
Under the supervision of the assigned agent, the home care assistant will carry out the continuous service plan for assigned clients.
Added 2 hours ago
BG
Hybrid Customer Service Sales Agent (Part Time)
Bill Gosling Outsourcing
London, ON
- Part-time
…tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work…
Added 13 hours ago
TD
Snow Plow Operator
The Davey Tree Expert Company
Brantford, ON
- Part-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 13 hours ago
TD
Snow Shoveler / Hand Crew Technician
The Davey Tree Expert Company
Brantford, ON
- Part-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 14 hours ago
C
Account Activity Fraud Agent (12 Month Contract)
CIBC
Halifax, NS
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 14 hours ago
IR
Personal Lines Agent
Impact Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…offices throughout the Vancouver area, and a steadily growing client base. You’ll be joining a stable, experienced, and tenured team that takes pride in delivering excellent customer…
Added 15 hours ago
SI
Kitchen Manager – VIP lounge YUL (Open-end mandat)
Swissport International AG
Dorval, QC
- Full-time
Passionate about customer service and must have relevant work experience
Added 18 hours ago
Guest Service Agent
Northland Properties
Oakville, ON
Must have time-management skills
Added 21 hours ago
Client Care Agent
Agriculture Financial Services Corporation
La Crête, AB
As the Client Care Agent, you are a self-starter and a great communicator. You bring a passion for outstanding client service, and knowledge of Alberta and the Agriculture industry. You are…
Added 1 day ago
CA
Senior Premium Administrator
Co-operators Assurance et services financiers
Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Moncton, NB
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Mississauga, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Toronto, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Burlington, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Guelph, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Ottawa, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
CA
Underwriter, Group
Co-operators Assurance et services financiers
Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 3 days ago
B
Human Resources Business Partner
Baycrest
Toronto, ON
- Full-time
Act as the lead customer service agent for Human Resources, receiving issues/complaints and facilitating timely resolution of these issues.
Added 3 days ago
Operations Supervisor
Circle of Care, Sinai Health
Toronto, ON
The Supervisor, Operations will focus on exceptional customer service, innovative thinking, and assisting with staff escalations. You will be responsible for managing day-to-day operations…
Added 3 days ago
CO
Operations Supervisor
Circle of Care, Sinai Health
Toronto, ON
- Full-time
The Supervisor, Operations will focus on exceptional customer service, innovative thinking, and assisting with staff escalations. You will be responsible for managing day-to-day operations…
Added 3 days ago
OS
Agent(e) au service à la clientèle
Oeil Santé MD
Montreal, QC
- Full-time
Vous avez de l’expérience comme agent au service client, réceptionniste, secrétaire médical ou assistant administratif ET/OU possédez d'excellentes aptitudes en service à la clientèle.
Added 4 days ago
C
Contact Centre Representative (Cards, Costco, Remote) - Bilingual
CIBC
Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 4 days ago
EA
Bilingual Agent Case Manager
Europ Assistance Canada
Toronto, ON
- Full-time
We are searching for an experienced, Bilingual Agent Case Manager candidate to join our team and contribute to the building of the local operations in Canada. The Canadian business unit…
Added 4 days ago
Customer Support Agent (Inbound) - Casual - Mississauga, ON
LifeLabs
Mississauga, ON
The Customer Support Agent – Inbound will serve as the initial customer contact for Ontario based LifeLabs customers and clients and is responsible for screening inbound calls and work to…

Baycrest

Human Resources Business Partner

Toronto, ON, Canada

The salary range for this position is $103,348 to $129,185 per year. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: The salary range for this position is $103,348 to $129,185 per year.
Job type: Full-time
Apply by: Dec 6, 2026
Experience: A minimum of 3-5 years of previous experience in a human resources generalist role
Posting language: English
Posted: Nov 6, 2026

Original job description

The Baycrest Corporate Centre for Geriatric Care

has an exciting opportunity for a

HUMAN RESOURCES BUSINESS PARTNER

Posting Number: 10343

Position Type: Permanent Full-time

Shift Type: Day, Hybrid (3 days onsite)

Bi-Weekly Hours: 70 Hours, 7 hrs/shift

Union: Non-Union

About Us

The Baycrest Corporate Centre for Geriatric Care (BCCGC) serves as the corporate head office for the Baycrest Seniors Care family of companies, supporting our hospital, long-term care home, research centre, education programs and residential living communities. As the administrative and organizational hub of a system fully dedicated to aging and brain health, BCCGC brings people, our shared values and system-wide services together to strengthen care and experiences for older adults.

Grounded in the values of being inclusive, collaborative, ambitious, respectful and excellent, BCCGC fosters an environment where teams thrive and collaboration drives success. From enterprise planning to day-to-day operational support, BCCGC helps ensure the Baycrest vision - a world where every older person lives with purpose, fulfilment and dignity - comes to life.

Job Summary

The Human Resources Business Partner is a highly influential role that contributes to the organization in delivering both strategic and operational HR outcomes to support Baycrest People Strategy. This role will support our Research & Education, Innovation, Foundation, Terraces and Corporate portfolios and reports to the Director of Human Resources, working collaboratively with managers, union leaders, and key leaders in the hospital and Long–Term Care environments to lead employee and labour relation initiatives. You will develop an in-depth understanding of the management operations in order to integrate strategic human resources into their day to day activities and create a positive employee experience. This is a critical role in leading and fostering productive labour relations and employee engagement.

Responsibilities include but are not limited to:

Human Resources

Develop proactive strategies in partnership with management clients to support their objective such as retention, employee engagement, and workforce planning in order to impact positively on Baycrest People Strategy.
Leverage human capital measures to support management decision-making, short- and long-range planning and strategy development.
Establish strong business relationships with Hospital leadership teams along with creating effective partnerships across HR, and throughout the organization.
Serve as a trusted advisor to staff and leadership while ensuring alignment with best practices on HR-related matters.
Coach and advise leaders on the interpretation & implementation of applicable legislation, company policies, and appropriate resolution to HR related issues. Participate in the development and maintenance of Human Resource policies, programs, and procedures that result in alignment with corporate values, compliance with relevant regulations, and achievement of business objectives.
In close partnership with Managers and the Talent Acquisition Specialist, identify critical talent gaps and develop and execute talent acquisition strategies for attracting top talent across the hospital, championing the building of talent pipelines for critical roles. Monitor all day-to-day workforce analytics/trends and provide thought leadership and insights on key HR metrics to improve business results (turnover, sick leaves, absenteeism, employee performance, retention).
Act as the lead customer service agent for Human Resources, receiving issues/complaints and facilitating timely resolution of these issues.
Facilitate the delivery of HR services including HR operations, recruitment, total rewards and organizational effectiveness.
Promote employee morale, engagement, fairness, diversity, and equity.

Employee and Labour Relations

Supporting managers in addressing complex labour and employee relations issues with the intention of supporting the business unit to achieve its operating and clinical objectives.
With advanced experience in human resources and labour relations act as a mentor and professional practice leader for other members of the human resources business partner team.
Liaising heavily with key union leadership with a view to developing highly functional relationships that advance the objectives of the organization and contribute to Baycrest being a workplace of choice.
Lead both formal and informal labour relations processes including grievance administration and labour management committees.
Conduct, lead, execute full cycle workplace investigations, including preparing briefing notes with full analysis, aligned with departmental standards.
Partner and support Occupational Health and Safety, through return-to-work plans, accommodation, attendance support program and injury/illness reporting
Stay abreast of key industry trends and the HR landscape, translating insights into organizational application.

Qualifications include but are not limited to:

A minimum of 3-5 years of previous experience in a human resources generalist role
A degree in Human Resources, Labour Relations or a related field
Certified Human Resource Leader (CHRL) designation preferred
Coaching, counseling and facilitation skills needed to lead managers/directors in developing effective employee/labour relation practices
Strong customer services skills with the ability to exercise crucial thinking and problem solving
Models excellence in client service, dependable and focused on finding solutions to
advance organizational goals and objectives Excellent negotiation and consensus-building skills.
Excellent interpersonal, communication, problem solving, conflict resolution skills and judgment
Strong relationship management skills with experience in partnering, influencing, coaching and building credibility with leaders and the HR team
Strong change management skills with demonstrated ability to act as a catalyst for change within the operation
Strong business acumen and issue resolution skills with the ability to deal with situations in an open, objective and flexible manner
Direct health care, long term care, or public sector in an unionized environment preferred
Full understanding and demonstrated working knowledge of relevant Employee and Labour Legislation including Employment Standards, Ontario Labour Relations Act, Human Rights Code

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

The salary range for this position is $103,348 to $129,185 per year.

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.

Apply on LinkedIn About employer

More about this job

Responsibilities

Partner with leaders across assigned portfolios to deliver strategic and operational HR support, including workforce planning, talent acquisition, employee engagement, and HR service delivery. Lead employee and labor relations initiatives, investigations, grievance processes, union partnerships, and workplace accommodation and return-to-work support.

Requirements

Requires 3–5 years of human resources generalist experience and a degree in Human Resources, Labor Relations, or a related field; the CHRL designation is preferred. Candidates should bring strong employee and labor relations expertise, coaching, negotiation, communication, problem-solving, change management, and relationship-building skills, with healthcare, long-term care, or public-sector unionized experience preferred.

Skills

Human Resources Business Partnership
Employee Relations
Labor Relations
Workforce Planning
Talent Acquisition
Workforce Analytics
Employee Engagement
Workplace Investigations
Grievance Administration
Conflict Resolution
Negotiation
Coaching
Change Management
Occupational Health and Safety
Return-to-Work Planning
Employment Legislation

Visa sponsorship

Not detected in the job text

Keywords

Human Resources Business Partner
Baycrest People Strategy
Employee Relations
Labor Relations
Workforce Planning
Talent Acquisition
Workforce Analytics
Employee Engagement
Retention
Turnover
Absenteeism
Human Resources Policies
Employment Standards
Ontario Labour Relations Act
Human Rights Code
CHRL
Grievance Administration
Labor-Management Committees
Workplace Investigations
Occupational Health and Safety
Return-to-Work Plans
Workplace Accommodation
Attendance Support
Change Management
Unionized Environment
Healthcare
Long-Term Care
Public Sector

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Jobs in Canada