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Added 4 mins ago
WC
Director, Program Management
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Director, Program Management leads strategic support across functions, driving organizational goals through stakeholder influence and large-scale initiatives. This…
Added 4 mins ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
This is a high-impact senior leadership role responsible for owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business…
Added 5 mins ago
T
Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
$100,000 - $110,000 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 5 mins ago
SL
Brand Governance & Marketing Operations Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
…assisting with various marketing operations. You will report to the Director of Canadian Brand Strategy and Management and work closely with your counterpart. Your keen attention to detail,…
Added 20 mins ago
TT
Energy Services Project Developer
trane technologies
Calgary, AB · AB · Burnaby, BC · ON · Markham, Ontario · Edmonton, Alberta
- Full-time
To be successful in this role a combination of Project Management, Technical Acumen and Sales/Business Acumen must be applied. Working closely with a sales account executive, the Project…
Added 35 mins ago
S
Business Metrics Analyst
SaskTel
Regina, SK
- Full-time
…and external benchmarks and recommends strategies to improve business unit performance at Manager, Director or Vice President level and shares the information with various external industry…
Added 35 mins ago
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Director, Measurement & Analytics
Flywheel
Toronto, ON
- Full-time
We are seeking a director to support and contribute to our Measurement & Analytics (M&A) team. Reporting to the Senior Director of the M&A consulting practice within Flywheel’s Commerce…
Added 35 mins ago
OM
Associate Director, Search
Omnicom Media
Toronto, ON
- Full-time
As an Associate Director, Paid Search Activation, you will lead paid search strategy and performance across key platforms including Google Ads, Bing Ads and Amazon Search Ads ensuring…
Added 35 mins ago
FS
Director, Transformation & Regulatory Modernization
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
Benefits Realization And Business Performance
Added 35 mins ago
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Retail Contingent
Coach
Ottawa, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 50 mins ago
SH
Clerk 2 - Primary Care
Southern Health-Santé Sud
Franklin, MB · Emerson-Franklin, MB
- Full-time
…Midwife, Nurse Practitioner), and directly reporting to the Director Health Services or Manager Health Services, the Clerk 2 - Primary Care provides clerical support to the department. The…
Added 1 hour ago
FS
Director, Fraud Supervision
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
Provide business leadership and oversight for implementation of the Fraud Reporting Service.
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
CF
Cost Accounting Manager
Cavendish Farms
Lethbridge, AB
- Full-time
…of the plant leadership team. This position reports to the Director of…
Added 1 hour ago
GO
Manager of Operations and Administrative Services
Government of Manitoba
Winnipeg, MB
- Full-time
…culture, heritage, sport, and community sectors. Reporting to the Director, Community Grants Branch, the Manager of Operations and Administrative Services provides leadership for divisional…
Added 1 hour ago
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Product Manager, Services - CABHI
Baycrest
Toronto, ON
- Internship
…delivers selected services, including Leap, monitors service performance and innovator feedback, and works with service owners to address gaps and implement improvements. The Product…
Added 1 hour ago
A
Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
That’s why we’re hiring our first Director of Knowledge Management. You’ll lead a team of Knowledge Managers and expand the team into new areas, including Digital Support experience and…
Added 1 hour ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
Added 1 hour ago
UO
Manager, Operations and Impact, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Reporting to the Associate Director, Strategy and Partnerships, the Manager, Operations and Impact leads a shared team of operations, finance, and communications staff serving CHI and W21C,…
Added 1 hour ago
LD
Product Manager, Digital Health (14 month contract)
Loblaw Digital
Toronto, ON
- Full-time
Reporting to the Director, Product Management, Digital Health, this role will own and advance key product capabilities across our pharmacy and PC Health digital ecosystem, with a focus on…
Added 1 hour ago
C
Director, Product Development & External Manufacturing
Corinex
Vancouver, BC
- Full-time
We are seeking a strategic, technically capable, and hands-on Director, Product Development & External Manufacturing to lead the execution of Corinex’s hardware and semiconductor product…
Added 1 hour ago
AE
SQMS Manager
Airborne Engines Ltd.
Delta, BC
- Full-time
- Report SQMS performance to the Director of Quality and senior leadership on a regular basis.
Added 1 hour ago
SP
Manager, Analytics and Reporting
Seneca Polytechnic
Toronto, ON · North York, ON
- Full-time
Identify key performance indicators (KPIs) and create measurement frameworks to track business goals, providing regular updates on progress and recommending adjustments as needed
Added 1 hour ago
C
Director, Purchasing NA
CGT
Cambridge, ON
- $120,000 to $150,000 CAD / year
- Full-time
The Director, Purchasing NA leads the North America Purchasing team and the procurement of goods and services for the company. The role develops purchasing strategy and builds strategic…
Added 1 hour ago
SH
Clinical Practice Coach
SE Health
Oshawa, ON
- Full-time
The Clinical Practice Coach reports to the Clinical Director or Regional Director at the Service Delivery Centre (SDC). As Clinical Practice Coach, you will provide clinical practice…

Baycrest

Product Manager, Services - CABHI

Toronto, ON, Canada

The salary range for this position is $85,472 to $106, 840 · Internship

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Job details

Pay: The salary range for this position is $85,472 to $106, 840
Job type: Internship
Apply by: Nov 10, 2026
Experience: 3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Posting language: English
Posted: Oct 30, 2026

Original job description

The Centre for Aging & Brain Health Innovation

has an exciting opportunity for a

Product Manager, Services

Posting Number: 10315

Position Type: Full Time

Shift Type: Day

Bi-Weekly Hours: 70 Hours

Union: Non-Union

Date Posted: October 30, 2026

Internal Closing Date: November 10, 2026

About Us

The Centre for Aging + Brain Health Innovation (CABHI), powered by Baycrest, is at the forefront of driving innovation in aging and brain health. Guided by our vision of a world where every older person lives with purpose, fulfilment, and dignity, we work to drive the development and adoption of transformative aging and brain health innovations.

We accelerate innovation adoption by connecting innovators with those who will benefit most from their solutions: older persons, caregivers, clinicians, and system partners. To date, we have supported over 500 solutions that help older persons, including those impacted by dementia, live healthier, more meaningful lives. At CABHI, we are building a future where aging is shaped by lived experience, powered by innovation, and driven by system-wide collaboration.

Job Summary

Reporting to the Director, Programs and Strategy, the Product Manager, Services is responsible for coordinating the development, delivery, evaluation, and continuous improvement of CABHI’s portfolio of value-added services for innovators. These services create meaningful value beyond funding, helping innovators access the expertise, insights, connections, and supports they need to advance aging and brain health solutions.

Working across decentralized service owners, the Product Manager, Services ensures that services function as a coordinated, accessible, and effective portfolio. The role directly delivers selected services, including Leap, monitors service performance and innovator feedback, and works with service owners to address gaps and implement improvements. The Product Manager, Services provides indirect day-to-day guidance to Programs Specialists assigned to service activities and makes recommendations to the Director, Programs & Strategy.

Key Responsibilities:

Service Portfolio Management & Improvement

Coordinate the development, delivery, evaluation, and continuous improvement of CABHI’s value-added services across teams and service owners.
Maintain an integrated view of service purpose, ownership, delivery models, capacity, timelines, and intended outcomes; identify gaps and resolve delivery challenges collaboratively.
Use innovator needs and service evidence to recommend services for improvement, introduction, expansion, relaunch, or retirement, and support implementation of approved changes.

Service Delivery (Leap)

Oversee the delivery and continuous improvement of Leap as a core service for end-user engagement.
Plan and deliver focus groups, surveys, interviews, and other engagement activities, including recruitment, facilitation, and reporting.
Translate feedback from older adults and caregivers into actionable insights for innovators and CABHI teams.

Service Access & Innovator Experience

Coordinate service intake, navigation, matching, scheduling, communication, and follow-up to ensure innovators can access appropriate support.
Deliver or co-deliver selected services, workshops, and learning activities, and coordinate resolution of service-related questions or issues with the appropriate owners.

Measurement, Evaluation & Reporting

Develop service-level measures with the Corporate Performance and Evaluation team and service owners; track utilization, quality, satisfaction, outcomes, demand, and capacity.
Analyze service data and feedback to identify trends and improvement opportunities and provide regular portfolio updates and practical recommendations to the Director, Programs and Strategy.

Cross-functional Collaboration

Work with internal service owners and program teams to clarify responsibilities, coordinate delivery, strengthen handoffs, and address service issues.
Build relationships with ecosystem partners, experts, and external service providers that contribute to CABHI’s services.
Maintain an engaged innovator and alumni community that supports peer learning, mentorship, networking, and collaboration.

Service Operations & Team Coordination

Provide indirect day-to-day guidance and task coordination to Programs Specialists assigned to service activities, including priorities, deliverables, and follow-up.
Maintain service descriptions, intake requirements, workflows, documentation, and feedback processes to support consistent and timely delivery.
Embed accessibility and inclusivity into services and contribute to cross-functional program operations and other duties as required.

Key Qualifications:

Bachelor’s degree in business, innovation, health sciences, entrepreneurship, project management, or a related field, or an equivalent combination of education and experience.
3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Experience coordinating programs or services involving multiple internal and external stakeholders, including contributors across decentralized teams.
Strong project management and organizational skills, with the ability to manage multiple services, priorities, and timelines.
Experience gathering and using client feedback, service data, and performance measures to improve program or service delivery.
Strong facilitation, communication, and relationship-building skills, including comfort working directly with innovators, partners, older adults, and caregivers.
Ability to identify operational challenges, collaborate with service owners on practical solutions, and make well-supported recommendations for improvement.

Preferred:

Knowledge of healthcare innovation, aging and brain health, AgeTech, or the Canadian innovation ecosystem.
Experience with focus groups, surveys, service design, or end-user engagement.
Experience with service-tracking systems, customer relationship management platforms, survey tools, or dashboards.

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

The salary range for this position is $85,472 to $106, 840

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.

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More about this job

Responsibilities

Coordinate the development, delivery, evaluation, and improvement of CABHI’s services for innovators, including directly overseeing Leap and gathering feedback from older adults and caregivers. Track service performance, improve access and the innovator experience, coordinate internal and external contributors, and provide recommendations to the Director, Programs and Strategy.

Requirements

A bachelor’s degree in a relevant field or equivalent education and experience is required, along with 3–5 years of relevant experience in startups, innovation programs, accelerators, incubators, or entrepreneur support services. Candidates should bring strong project coordination, stakeholder management, facilitation, communication, and data-informed service improvement skills; healthcare innovation and end-user engagement experience are preferred.

Skills

Service Portfolio Management
Project Management
Program Coordination
Service Delivery
Continuous Improvement
Stakeholder Management
Facilitation
Communication
Relationship Building
Feedback Collection
Performance Measurement
Data Analysis
Service Design
End-User Engagement
Accessibility and Inclusion
Team Coordination

Visa sponsorship

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Keywords

Aging and Brain Health
Healthcare Innovation
AgeTech
Canadian Innovation Ecosystem
Innovation Programs
Startups
Accelerators
Incubators
Entrepreneur Support Services
Service Portfolio Management
Service Design
Program Coordination
Project Management
Stakeholder Engagement
Focus Groups
Surveys
Interviews
End-User Engagement
Innovator Feedback
Performance Measures
Service Evaluation
Continuous Improvement
Survey Tools
Dashboards
Accessibility
Inclusion
Older Adults
Caregivers
Mentorship

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