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FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Leduc, AB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 hour ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Sherwood Park, AB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 hour ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
St. Albert, AB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 hour ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Spruce Grove, AB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 hour ago
Project Director - Major Projects
Forbes Bros. Group of Companies
AB
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 hour ago
Senior Resource Manager
BIMM
Toronto, ON
Leaders and team members across Creative, XD, Technology, Strategy, Client Leadership, Project Management, Operations, HR, Talent Team, and Finance.
Added 2 hours ago
Director, Offensive Security
Varicent
Toronto, ON
We're looking for a hands-on Director of Offensive Security to lead and evolve our offensive security program across applications, cloud environments, enterprise systems, and AI-enabled…
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Applied AI Value Architect
Celonis
Canada
…business unit transformation programs. Expert at mobilizing VP/Director-level sponsorship. Flawless English communication with commanding executive…
Added 2 hours ago
LK
Interim Director, Human Resources
LHH Knightsbridge
Calgary, AB
- Contract
Our client is a Canadian retail organization with a global footprint. They are urgently seeking an Interim Director of Human Resources to bridge the gap until a permanent candidate is…
Added 2 hours ago
CH
Director of Sales and Marketing – 53 North Collection (Matrix, Metterra and Varscona Hotels, Ampersand 27)
Crescent Hotels & Resorts
AB · Edmonton, AB
- Full-time
As our Director of Sales and Catering, you will be the driving force behind the strategic planning and execution of sales and catering initiatives across our three independent, boutique…
Added 2 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 4 hours ago
M
Senior Director, Retail Operations - Quebec
MEC
Montreal, QC
- Full-time
…owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business leader, accountable for performance across all stores and…
Added 5 hours ago
PC
Mechanical Reliability & Asset Integrity Lead
Paladin Canada
Saskatoon, SK
- Full-time
Reporting to the Director, Engineering, the Mechanical Reliability & Asset Integrity Lead will work closely with engineering, operations and project teams to influence equipment selection,…
Added 6 hours ago
Director, Sales & Commercial Effectiveness, Western Canada and Southwestern Ontario
Right Time Group of Companies
Canada
…also partners with cross-functional departments, including Operations, Marketing, IT, and Human Resources to ensure a holistic and aligned approach to sales that maximizes company growth…
Added 7 hours ago
MD
Chief of Operations - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Minnesota Management and Budget (MMB) is seeking a Chief of Operations to provide executive leadership for the agency’s internal operations and serve as a key advisor to the Commissioner…
Added 7 hours ago
JH
Director, Total Rewards
JUST HR
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
JUST HR has been engaged to recruit a Director of Total Rewards for our publicly traded global client. We are seeking an exceptional leader to join the Human Resources Leadership team. This…
Added 7 hours ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
The Director will own the FinOps strategy, operating model, cost optimization pipeline, forecasting discipline, governance cadence, and savings targets, while partnering closely with…
Added 8 hours ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
…owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business leader, accountable for performance across all stores and…
Added 8 hours ago
SL
Brand Governance & Marketing Operations Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
As a Specialist in Brand Governance and Marketing Operations, you will be responsible for upholding strong governance practices in our material review process and assisting with various…
Added 9 hours ago
FS
Director, Fraud Supervision
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
…underwriting fraud investigation and mitigation, and/or insurance operations with knowledge of fraud issues and mitigation initiatives across the…
Added 9 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 9 hours ago
B
Product Manager, Services - CABHI
Baycrest
Toronto, ON
- Internship
Reporting to the Director, Programs and Strategy, the Product Manager, Services is responsible for coordinating the development, delivery, evaluation, and continuous improvement of CABHI’s…
Added 9 hours ago
A
Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
Co-own the AI Assistant’s self-service experience with Product, aligning on strategy, roadmap, and quality and partnering with Support, Support Operations, and Engineering on design and…
Added 9 hours ago
UO
Manager, Operations and Impact, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Reporting to the Associate Director, Strategy and Partnerships, the Manager, Operations and Impact leads a shared team of operations, finance, and communications staff serving CHI and W21C,…

Baycrest

Product Manager, Services - CABHI

Toronto, ON, Canada

The salary range for this position is $85,472 to $106, 840 · Internship

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Job details

Pay: The salary range for this position is $85,472 to $106, 840
Job type: Internship
Apply by: Nov 10, 2026
Experience: 3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Posting language: English
Posted: Oct 30, 2026

Original job description

The Centre for Aging & Brain Health Innovation

has an exciting opportunity for a

Product Manager, Services

Posting Number: 10315

Position Type: Full Time

Shift Type: Day

Bi-Weekly Hours: 70 Hours

Union: Non-Union

Date Posted: October 30, 2026

Internal Closing Date: November 10, 2026

About Us

The Centre for Aging + Brain Health Innovation (CABHI), powered by Baycrest, is at the forefront of driving innovation in aging and brain health. Guided by our vision of a world where every older person lives with purpose, fulfilment, and dignity, we work to drive the development and adoption of transformative aging and brain health innovations.

We accelerate innovation adoption by connecting innovators with those who will benefit most from their solutions: older persons, caregivers, clinicians, and system partners. To date, we have supported over 500 solutions that help older persons, including those impacted by dementia, live healthier, more meaningful lives. At CABHI, we are building a future where aging is shaped by lived experience, powered by innovation, and driven by system-wide collaboration.

Job Summary

Reporting to the Director, Programs and Strategy, the Product Manager, Services is responsible for coordinating the development, delivery, evaluation, and continuous improvement of CABHI’s portfolio of value-added services for innovators. These services create meaningful value beyond funding, helping innovators access the expertise, insights, connections, and supports they need to advance aging and brain health solutions.

Working across decentralized service owners, the Product Manager, Services ensures that services function as a coordinated, accessible, and effective portfolio. The role directly delivers selected services, including Leap, monitors service performance and innovator feedback, and works with service owners to address gaps and implement improvements. The Product Manager, Services provides indirect day-to-day guidance to Programs Specialists assigned to service activities and makes recommendations to the Director, Programs & Strategy.

Key Responsibilities:

Service Portfolio Management & Improvement

Coordinate the development, delivery, evaluation, and continuous improvement of CABHI’s value-added services across teams and service owners.
Maintain an integrated view of service purpose, ownership, delivery models, capacity, timelines, and intended outcomes; identify gaps and resolve delivery challenges collaboratively.
Use innovator needs and service evidence to recommend services for improvement, introduction, expansion, relaunch, or retirement, and support implementation of approved changes.

Service Delivery (Leap)

Oversee the delivery and continuous improvement of Leap as a core service for end-user engagement.
Plan and deliver focus groups, surveys, interviews, and other engagement activities, including recruitment, facilitation, and reporting.
Translate feedback from older adults and caregivers into actionable insights for innovators and CABHI teams.

Service Access & Innovator Experience

Coordinate service intake, navigation, matching, scheduling, communication, and follow-up to ensure innovators can access appropriate support.
Deliver or co-deliver selected services, workshops, and learning activities, and coordinate resolution of service-related questions or issues with the appropriate owners.

Measurement, Evaluation & Reporting

Develop service-level measures with the Corporate Performance and Evaluation team and service owners; track utilization, quality, satisfaction, outcomes, demand, and capacity.
Analyze service data and feedback to identify trends and improvement opportunities and provide regular portfolio updates and practical recommendations to the Director, Programs and Strategy.

Cross-functional Collaboration

Work with internal service owners and program teams to clarify responsibilities, coordinate delivery, strengthen handoffs, and address service issues.
Build relationships with ecosystem partners, experts, and external service providers that contribute to CABHI’s services.
Maintain an engaged innovator and alumni community that supports peer learning, mentorship, networking, and collaboration.

Service Operations & Team Coordination

Provide indirect day-to-day guidance and task coordination to Programs Specialists assigned to service activities, including priorities, deliverables, and follow-up.
Maintain service descriptions, intake requirements, workflows, documentation, and feedback processes to support consistent and timely delivery.
Embed accessibility and inclusivity into services and contribute to cross-functional program operations and other duties as required.

Key Qualifications:

Bachelor’s degree in business, innovation, health sciences, entrepreneurship, project management, or a related field, or an equivalent combination of education and experience.
3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Experience coordinating programs or services involving multiple internal and external stakeholders, including contributors across decentralized teams.
Strong project management and organizational skills, with the ability to manage multiple services, priorities, and timelines.
Experience gathering and using client feedback, service data, and performance measures to improve program or service delivery.
Strong facilitation, communication, and relationship-building skills, including comfort working directly with innovators, partners, older adults, and caregivers.
Ability to identify operational challenges, collaborate with service owners on practical solutions, and make well-supported recommendations for improvement.

Preferred:

Knowledge of healthcare innovation, aging and brain health, AgeTech, or the Canadian innovation ecosystem.
Experience with focus groups, surveys, service design, or end-user engagement.
Experience with service-tracking systems, customer relationship management platforms, survey tools, or dashboards.

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

The salary range for this position is $85,472 to $106, 840

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.

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More about this job

Responsibilities

Coordinate the development, delivery, evaluation, and improvement of CABHI’s services for innovators, including directly overseeing Leap and gathering feedback from older adults and caregivers. Track service performance, improve access and the innovator experience, coordinate internal and external contributors, and provide recommendations to the Director, Programs and Strategy.

Requirements

A bachelor’s degree in a relevant field or equivalent education and experience is required, along with 3–5 years of relevant experience in startups, innovation programs, accelerators, incubators, or entrepreneur support services. Candidates should bring strong project coordination, stakeholder management, facilitation, communication, and data-informed service improvement skills; healthcare innovation and end-user engagement experience are preferred.

Skills

Service Portfolio Management
Project Management
Program Coordination
Service Delivery
Continuous Improvement
Stakeholder Management
Facilitation
Communication
Relationship Building
Feedback Collection
Performance Measurement
Data Analysis
Service Design
End-User Engagement
Accessibility and Inclusion
Team Coordination

Visa sponsorship

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Keywords

Aging and Brain Health
Healthcare Innovation
AgeTech
Canadian Innovation Ecosystem
Innovation Programs
Startups
Accelerators
Incubators
Entrepreneur Support Services
Service Portfolio Management
Service Design
Program Coordination
Project Management
Stakeholder Engagement
Focus Groups
Surveys
Interviews
End-User Engagement
Innovator Feedback
Performance Measures
Service Evaluation
Continuous Improvement
Survey Tools
Dashboards
Accessibility
Inclusion
Older Adults
Caregivers
Mentorship

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