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Added 32 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 hour ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
…Leveraging both internal and external market intelligence, the Line Manager develops business plans, forecasting models, and strategic initiatives that support organizational…
Added 2 hours ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
The E-commerce & Analytics Manager will ensure data is used to drive business decisions and continually improve the online customer experience.
Added 4 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
…specific customer segments in line with corporate Integrated Business Plans (IBPs) strategic objectives & Critical Success Factors (CSFs). Translate ICPs into omnichannel campaigns, develop…
Added 4 hours ago
N
Growth Operations Manager
nesto
Toronto, ON
- Full-time
A successful Growth Operations Manager is the rare individual who masters analytical skills to identify and deliver the highest value opportunities possible, just as well as the soft skills…
Added 4 hours ago
CH
Advisor
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Medical Workforce, the Advisor plays an important role in physician workforce planning and recruitment across Covenant Health. Working closely with medical and…
Added 4 hours ago
CH
Lead
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Manager of Strategic Analytics, the Connect Care Reporting Lead supports a wide variety of organizational stakeholders with in-system (Connect Care) reporting. This role is…
Added 5 hours ago
S
School Psychologist, Complex Developmental Behavioural Conditions (CDBC) - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Temporary
…programs and or patient groups, in consultation with the Program Manager and Head of Psychology as…
Added 5 hours ago
I
Affiliate & Influencer Partnership Manager
InsuranceRevenue.com
Canada
- Full-time
We are looking for a tenacious, relationship-driven Affiliate & Influencer Partnership Manager to scale our partner ecosystem. In this role, you will be the primary growth engine behind our…
Added 5 hours ago
SC
UGC Marketing Manager
SORA Clothing
Canada
- Full-time
…For us, social isn’t something that sits on the side of the business, and it’s a huge part of how people discover SORA and connect with the…
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 5 hours ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 6 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 6 hours ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
Directly oversee the Manager Business Growth to boost portfolio performance.
Added 6 hours ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
Run a regular business review with leadership, and adjust programs based on what the data shows.
Added 7 hours ago
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AML Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Business Hours: Monday – Friday, 8:30 AM – 5:00 PM
Added 8 hours ago
M
Tax Operations Representative
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Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…and innovation, which are essential as we strive to grow the…
Added 9 hours ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Added 9 hours ago
H
Mining Potash Lead
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Toronto, ON · Saskatoon, SK · Vancouver, BC
- Full-time
…expertise with strong client relationships, talent development, and business…
Added 9 hours ago
Senior Resource Manager
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Toronto, ON
The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD),…
Added 10 hours ago
Manager, Enterprise
BrainStation
Toronto, ON
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 10 hours ago
B
Senior Product Manager
Blazesoft
Concord, ON
- Full-time
We're looking for a Senior Product Manager from the casino, iGaming, or sweepstakes industry who has been around the block, someone who does not need hand-holding to navigate a complex,…
Added 10 hours ago
TA
Lead AI Architect & Delivery Manager
Tiger Analytics
Canada
- Full-time
The Lead AI Architect & Delivery Manager will serve as the technical authority and engagement lead for the client's TPRM AI Assistant project, backfilling the departing AI Lead. This role…
Added 10 hours ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate of the BC Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the…
Added 10 hours ago
PH
Analytics Engineer, Risk
Propel Holdings
Toronto, ON
- Full-time
…manual, messy processes into repeatable automation. As the Analytics Engineer, Risk, you’ll join the Model Development team within Risk, working closely with the Manager, Model Development,…

Baycrest

Product Manager, Services - CABHI

Toronto, ON, Canada

The salary range for this position is $85,472 to $106, 840 · Internship

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Job details

Pay: The salary range for this position is $85,472 to $106, 840
Job type: Internship
Apply by: Nov 10, 2026
Experience: 3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Posting language: English
Posted: Oct 30, 2026

Original job description

The Centre for Aging & Brain Health Innovation

has an exciting opportunity for a

Product Manager, Services

Posting Number: 10315

Position Type: Full Time

Shift Type: Day

Bi-Weekly Hours: 70 Hours

Union: Non-Union

Date Posted: October 30, 2026

Internal Closing Date: November 10, 2026

About Us

The Centre for Aging + Brain Health Innovation (CABHI), powered by Baycrest, is at the forefront of driving innovation in aging and brain health. Guided by our vision of a world where every older person lives with purpose, fulfilment, and dignity, we work to drive the development and adoption of transformative aging and brain health innovations.

We accelerate innovation adoption by connecting innovators with those who will benefit most from their solutions: older persons, caregivers, clinicians, and system partners. To date, we have supported over 500 solutions that help older persons, including those impacted by dementia, live healthier, more meaningful lives. At CABHI, we are building a future where aging is shaped by lived experience, powered by innovation, and driven by system-wide collaboration.

Job Summary

Reporting to the Director, Programs and Strategy, the Product Manager, Services is responsible for coordinating the development, delivery, evaluation, and continuous improvement of CABHI’s portfolio of value-added services for innovators. These services create meaningful value beyond funding, helping innovators access the expertise, insights, connections, and supports they need to advance aging and brain health solutions.

Working across decentralized service owners, the Product Manager, Services ensures that services function as a coordinated, accessible, and effective portfolio. The role directly delivers selected services, including Leap, monitors service performance and innovator feedback, and works with service owners to address gaps and implement improvements. The Product Manager, Services provides indirect day-to-day guidance to Programs Specialists assigned to service activities and makes recommendations to the Director, Programs & Strategy.

Key Responsibilities:

Service Portfolio Management & Improvement

Coordinate the development, delivery, evaluation, and continuous improvement of CABHI’s value-added services across teams and service owners.
Maintain an integrated view of service purpose, ownership, delivery models, capacity, timelines, and intended outcomes; identify gaps and resolve delivery challenges collaboratively.
Use innovator needs and service evidence to recommend services for improvement, introduction, expansion, relaunch, or retirement, and support implementation of approved changes.

Service Delivery (Leap)

Oversee the delivery and continuous improvement of Leap as a core service for end-user engagement.
Plan and deliver focus groups, surveys, interviews, and other engagement activities, including recruitment, facilitation, and reporting.
Translate feedback from older adults and caregivers into actionable insights for innovators and CABHI teams.

Service Access & Innovator Experience

Coordinate service intake, navigation, matching, scheduling, communication, and follow-up to ensure innovators can access appropriate support.
Deliver or co-deliver selected services, workshops, and learning activities, and coordinate resolution of service-related questions or issues with the appropriate owners.

Measurement, Evaluation & Reporting

Develop service-level measures with the Corporate Performance and Evaluation team and service owners; track utilization, quality, satisfaction, outcomes, demand, and capacity.
Analyze service data and feedback to identify trends and improvement opportunities and provide regular portfolio updates and practical recommendations to the Director, Programs and Strategy.

Cross-functional Collaboration

Work with internal service owners and program teams to clarify responsibilities, coordinate delivery, strengthen handoffs, and address service issues.
Build relationships with ecosystem partners, experts, and external service providers that contribute to CABHI’s services.
Maintain an engaged innovator and alumni community that supports peer learning, mentorship, networking, and collaboration.

Service Operations & Team Coordination

Provide indirect day-to-day guidance and task coordination to Programs Specialists assigned to service activities, including priorities, deliverables, and follow-up.
Maintain service descriptions, intake requirements, workflows, documentation, and feedback processes to support consistent and timely delivery.
Embed accessibility and inclusivity into services and contribute to cross-functional program operations and other duties as required.

Key Qualifications:

Bachelor’s degree in business, innovation, health sciences, entrepreneurship, project management, or a related field, or an equivalent combination of education and experience.
3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Experience coordinating programs or services involving multiple internal and external stakeholders, including contributors across decentralized teams.
Strong project management and organizational skills, with the ability to manage multiple services, priorities, and timelines.
Experience gathering and using client feedback, service data, and performance measures to improve program or service delivery.
Strong facilitation, communication, and relationship-building skills, including comfort working directly with innovators, partners, older adults, and caregivers.
Ability to identify operational challenges, collaborate with service owners on practical solutions, and make well-supported recommendations for improvement.

Preferred:

Knowledge of healthcare innovation, aging and brain health, AgeTech, or the Canadian innovation ecosystem.
Experience with focus groups, surveys, service design, or end-user engagement.
Experience with service-tracking systems, customer relationship management platforms, survey tools, or dashboards.

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

The salary range for this position is $85,472 to $106, 840

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.

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More about this job

Responsibilities

Coordinate the development, delivery, evaluation, and improvement of CABHI’s services for innovators, including directly overseeing Leap and gathering feedback from older adults and caregivers. Track service performance, improve access and the innovator experience, coordinate internal and external contributors, and provide recommendations to the Director, Programs and Strategy.

Requirements

A bachelor’s degree in a relevant field or equivalent education and experience is required, along with 3–5 years of relevant experience in startups, innovation programs, accelerators, incubators, or entrepreneur support services. Candidates should bring strong project coordination, stakeholder management, facilitation, communication, and data-informed service improvement skills; healthcare innovation and end-user engagement experience are preferred.

Skills

Service Portfolio Management
Project Management
Program Coordination
Service Delivery
Continuous Improvement
Stakeholder Management
Facilitation
Communication
Relationship Building
Feedback Collection
Performance Measurement
Data Analysis
Service Design
End-User Engagement
Accessibility and Inclusion
Team Coordination

Visa sponsorship

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Keywords

Aging and Brain Health
Healthcare Innovation
AgeTech
Canadian Innovation Ecosystem
Innovation Programs
Startups
Accelerators
Incubators
Entrepreneur Support Services
Service Portfolio Management
Service Design
Program Coordination
Project Management
Stakeholder Engagement
Focus Groups
Surveys
Interviews
End-User Engagement
Innovator Feedback
Performance Measures
Service Evaluation
Continuous Improvement
Survey Tools
Dashboards
Accessibility
Inclusion
Older Adults
Caregivers
Mentorship

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