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Added 4 mins ago
DQ
restaurant manager
Dairy Queen
Sudbury, ON · Greater Sudbury, ON
- Full-time
Determine type of services to be offered and implement operational procedures
Added 4 mins ago
TH
HR Generalist - Hybrid (6-Month Contract)
The Headhunters Recruitment
AB · Edmonton, AB
- Full-time
Our client plays a meaningful role in supporting children, families, and communities across the province. Located in south central Edmonton, this organization is known for its collaborative…
Added 5 mins ago
A
Avaya Aura Security Remediation Consultant
Anovia
Remote, Canada
- $55,000 to $75,000 CAD / year
- Temporary
- Remote
5+ years of hands-on Avaya Aura platform administration and support across Communication Manager, Application Enablement Services, and Device Services.
Added 5 mins ago
T
Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, private and institutional clients who choose us for our innovation, execution, and…
Added 5 mins ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $83,000 to $90,000 CAD / year
- Temporary
- Remote
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 21 mins ago
RB
Manager, Wholesale Financial Control
Royal Bank of Canada
Toronto, ON
- Full-time
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Added 35 mins ago
LH
Job Title Program Support Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 35 mins ago
B
Facility Supervisor
BGIS
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- Full-time
The Facility Supervisor ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 35 mins ago
2L
Sales Account Manager
247 Labs
Toronto, ON
- Full-time
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Added 35 mins ago
B
Bilingual Facility Services Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
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Added 35 mins ago
PC
Information Technology Audit Manager (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
Understand client's business including IT general and process controls; communicating the value propositions of a broad range of Firm services to the client in an organized and…
Added 35 mins ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 35 mins ago
A
Compliance Officer, Temporary - 12 Months
Aviso
Vancouver, BC
- $83,000 to $90,000 CAD / year
- Temporary
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 35 mins ago
LH
Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 35 mins ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 36 mins ago
Client Services Manager
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
…surface mining equipment through our fleet management systems. As Client Services Manager, North America, you will lead the regional team that supports our clients and delivers our systems…
Added 50 mins ago
PD
C211 - Residential Support Worker - (Part Time)
Phoenix Drug & Alcohol Recovery and Education Society
Surrey, BC
- Part-time
The Residential Support Worker at Phoenix Society is a member of the integrated services team. In line with the overall purpose of facilitating the capacity building of participants to…
Added 1 hour ago
F
Gestionnaire de projets / Project Manager
FluksAqua
Montreal, QC
- Full-time
Reporting to the Manager - EPP Project Management for our Mining Market, the Project Manager will be responsible for planning, organizing, supervising and controlling project execution…
Added 1 hour ago
M
Engineer-in-Training (EIT), Calgary
Midwest
Calgary, AB
- Full-time
Working under the direct supervision of the Senior Engineer and Major Pipeline Projects Manager, the Engineer-in-Training (EIT) supports midstream mechanical, pipeline, and facility…
Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
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Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 1 hour ago
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Project Manager, Engineering, Alberta
Midwest
Calgary, AB
- Full-time
Working under the direct supervision of the Major Pipeline Projects Manager, the Project Manager oversees major midstream engineering projects including project scope,, resource allocation,…
Added 1 hour ago
CH
Scheduling Coordinator
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Halifax, NS
- Full-time
Carecor Health Services is looking for dedicated and compassionate Scheduling Coordinators to join our amazing team.
Added 1 hour ago
HI
Patient Care Coordinator/LPN
Home Instead
Burnaby, BC
- Full-time
…safely, comfortably, and with dignity in their own homes. The Client Care Manager plays a vital role in ensuring that every client receives personalized, high-quality care while serving as…
Added 1 hour ago
M
Project Manager, Alberta
Midwest
Calgary, AB
- Full-time
Respond to client requests for engineering, construction and legal survey services related to midstream & upstream oil & gas survey activities in both private and Crown land.
Added 1 hour ago
QP
Senior Manager, Portfolio Reporting – Real Estate Debt
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The Senior Manager, Portfolio Reporting - Real Estate Debt will report to the SVP Finance, manage a team, and be responsible for supporting the Real Estate Debt business and executive teams…

Baycrest

Product Manager, Services - CABHI

Toronto, ON, Canada

The salary range for this position is $85,472 to $106, 840 · Internship

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Job details

Pay: The salary range for this position is $85,472 to $106, 840
Job type: Internship
Apply by: Nov 10, 2026
Experience: 3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Posting language: English
Posted: Oct 30, 2026

Original job description

The Centre for Aging & Brain Health Innovation

has an exciting opportunity for a

Product Manager, Services

Posting Number: 10315

Position Type: Full Time

Shift Type: Day

Bi-Weekly Hours: 70 Hours

Union: Non-Union

Date Posted: October 30, 2026

Internal Closing Date: November 10, 2026

About Us

The Centre for Aging + Brain Health Innovation (CABHI), powered by Baycrest, is at the forefront of driving innovation in aging and brain health. Guided by our vision of a world where every older person lives with purpose, fulfilment, and dignity, we work to drive the development and adoption of transformative aging and brain health innovations.

We accelerate innovation adoption by connecting innovators with those who will benefit most from their solutions: older persons, caregivers, clinicians, and system partners. To date, we have supported over 500 solutions that help older persons, including those impacted by dementia, live healthier, more meaningful lives. At CABHI, we are building a future where aging is shaped by lived experience, powered by innovation, and driven by system-wide collaboration.

Job Summary

Reporting to the Director, Programs and Strategy, the Product Manager, Services is responsible for coordinating the development, delivery, evaluation, and continuous improvement of CABHI’s portfolio of value-added services for innovators. These services create meaningful value beyond funding, helping innovators access the expertise, insights, connections, and supports they need to advance aging and brain health solutions.

Working across decentralized service owners, the Product Manager, Services ensures that services function as a coordinated, accessible, and effective portfolio. The role directly delivers selected services, including Leap, monitors service performance and innovator feedback, and works with service owners to address gaps and implement improvements. The Product Manager, Services provides indirect day-to-day guidance to Programs Specialists assigned to service activities and makes recommendations to the Director, Programs & Strategy.

Key Responsibilities:

Service Portfolio Management & Improvement

Coordinate the development, delivery, evaluation, and continuous improvement of CABHI’s value-added services across teams and service owners.
Maintain an integrated view of service purpose, ownership, delivery models, capacity, timelines, and intended outcomes; identify gaps and resolve delivery challenges collaboratively.
Use innovator needs and service evidence to recommend services for improvement, introduction, expansion, relaunch, or retirement, and support implementation of approved changes.

Service Delivery (Leap)

Oversee the delivery and continuous improvement of Leap as a core service for end-user engagement.
Plan and deliver focus groups, surveys, interviews, and other engagement activities, including recruitment, facilitation, and reporting.
Translate feedback from older adults and caregivers into actionable insights for innovators and CABHI teams.

Service Access & Innovator Experience

Coordinate service intake, navigation, matching, scheduling, communication, and follow-up to ensure innovators can access appropriate support.
Deliver or co-deliver selected services, workshops, and learning activities, and coordinate resolution of service-related questions or issues with the appropriate owners.

Measurement, Evaluation & Reporting

Develop service-level measures with the Corporate Performance and Evaluation team and service owners; track utilization, quality, satisfaction, outcomes, demand, and capacity.
Analyze service data and feedback to identify trends and improvement opportunities and provide regular portfolio updates and practical recommendations to the Director, Programs and Strategy.

Cross-functional Collaboration

Work with internal service owners and program teams to clarify responsibilities, coordinate delivery, strengthen handoffs, and address service issues.
Build relationships with ecosystem partners, experts, and external service providers that contribute to CABHI’s services.
Maintain an engaged innovator and alumni community that supports peer learning, mentorship, networking, and collaboration.

Service Operations & Team Coordination

Provide indirect day-to-day guidance and task coordination to Programs Specialists assigned to service activities, including priorities, deliverables, and follow-up.
Maintain service descriptions, intake requirements, workflows, documentation, and feedback processes to support consistent and timely delivery.
Embed accessibility and inclusivity into services and contribute to cross-functional program operations and other duties as required.

Key Qualifications:

Bachelor’s degree in business, innovation, health sciences, entrepreneurship, project management, or a related field, or an equivalent combination of education and experience.
3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Experience coordinating programs or services involving multiple internal and external stakeholders, including contributors across decentralized teams.
Strong project management and organizational skills, with the ability to manage multiple services, priorities, and timelines.
Experience gathering and using client feedback, service data, and performance measures to improve program or service delivery.
Strong facilitation, communication, and relationship-building skills, including comfort working directly with innovators, partners, older adults, and caregivers.
Ability to identify operational challenges, collaborate with service owners on practical solutions, and make well-supported recommendations for improvement.

Preferred:

Knowledge of healthcare innovation, aging and brain health, AgeTech, or the Canadian innovation ecosystem.
Experience with focus groups, surveys, service design, or end-user engagement.
Experience with service-tracking systems, customer relationship management platforms, survey tools, or dashboards.

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

The salary range for this position is $85,472 to $106, 840

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.

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More about this job

Responsibilities

Coordinate the development, delivery, evaluation, and improvement of CABHI’s services for innovators, including directly overseeing Leap and gathering feedback from older adults and caregivers. Track service performance, improve access and the innovator experience, coordinate internal and external contributors, and provide recommendations to the Director, Programs and Strategy.

Requirements

A bachelor’s degree in a relevant field or equivalent education and experience is required, along with 3–5 years of relevant experience in startups, innovation programs, accelerators, incubators, or entrepreneur support services. Candidates should bring strong project coordination, stakeholder management, facilitation, communication, and data-informed service improvement skills; healthcare innovation and end-user engagement experience are preferred.

Skills

Service Portfolio Management
Project Management
Program Coordination
Service Delivery
Continuous Improvement
Stakeholder Management
Facilitation
Communication
Relationship Building
Feedback Collection
Performance Measurement
Data Analysis
Service Design
End-User Engagement
Accessibility and Inclusion
Team Coordination

Visa sponsorship

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Keywords

Aging and Brain Health
Healthcare Innovation
AgeTech
Canadian Innovation Ecosystem
Innovation Programs
Startups
Accelerators
Incubators
Entrepreneur Support Services
Service Portfolio Management
Service Design
Program Coordination
Project Management
Stakeholder Engagement
Focus Groups
Surveys
Interviews
End-User Engagement
Innovator Feedback
Performance Measures
Service Evaluation
Continuous Improvement
Survey Tools
Dashboards
Accessibility
Inclusion
Older Adults
Caregivers
Mentorship

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