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Added 6 mins ago
LH
Assistant Front Office Manager - FT - Chelsea Hotel - Toronto
Langham Hospitality Group
Canada
- Full-time
…policies of Chelsea Hotel are met. Reporting to the Front Office Manager, the Asst. Front Office Manager promotes a positive morale among the Front Office /Brilliant Team. The Asst. Front…
Added 21 mins ago
Program Manager, Public Works
Regional Municipality of Wood Buffalo
Fort McMurray, AB
The Program Manager, Public Works is responsible for overseeing Public Works programming and its related projects, and initiatives. Utilizing consistent and standard approaches, the…
Added 21 mins ago
B
Senior Product Manager
Blazesoft
Concord, ON
- Full-time
We're looking for a Senior Product Manager from the casino, iGaming, or sweepstakes industry who has been around the block, someone who does not need hand-holding to navigate a complex,…
Added 21 mins ago
W
(CAN) Cashier
Walmart
Burnaby, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 21 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Kirkland, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 21 mins ago
W
pharmacy assistant
Walmart
Calgary, AB
- Part-time
7. Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 21 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 21 mins ago
TC
Assistant Store Manager Winners - Thunder Bay
TJX Canada – Winners, Marshalls, HomeSense
Thunder Bay, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 21 mins ago
AH
Warranty Manager
Airbus Helicopters
Fort Erie, ON
- Full-time
The Warranty Manager is responsible for overseeing and optimizing the end-to-end warranty and returns process. The primary function of this role is to manage and facilitate product returns…
Added 21 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 21 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 21 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 21 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 21 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Pickering, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 21 mins ago
WC
pharmacy assistant
Walmart Canada
Calgary, AB
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 21 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
New Westminster, BC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 21 mins ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate of the BC Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the…
Added 36 mins ago
RS
Integrated Health Nurse Manager
Rygiel Supports for Community Living
Hamilton, ON
- Full-time
Integrated Health Nurse Manager – Lead with Purpose
Added 36 mins ago
M
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
…to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart,…
Added 36 mins ago
BF
Poultry Technician
Burnbrae Farms
Dufrost, MB
- Full-time
…nutritious, and affordable eggs and egg products. Across our operations, spanning 7 farms, 8 grading stations, 3 processing plants, and 2 distribution centres, we collect, grade, boil,…
Added 36 mins ago
CC
Support Staff Part Time at Gather Craft Kitchen & Bar
Compass Canada
Winnipeg, MB
- Part-time
Reporting to the General Manager, Gather, the Support Staff works diligently to ensure our guests receive quality service and have a wonderful experience that exceeds their expectations…
Added 36 mins ago
EN
Guest Relations Lead (Full-Time) - Eataly Yorkville
Eataly North America
Toronto, ON
- $21 to $23 CAD / hour
- Full-time
…Cashiers to promote their development. Reports to the Front End…
Added 36 mins ago
AU
Security Guard - Concierge
Allied Universal
AB · Edmonton, AB
- $19 CAD / hour
- Full-time
Follow site post orders, security procedures, and instructions from the Site Supervisor or Manager.
Added 36 mins ago
TI
Customer Order Fulfillment Specialist
telMAX Inc.
Markham, ON
- $50,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, Operations Enablement, the Customer Order Fulfillment Specialist will be responsible for coordinating the customer journey from the initial point of sale through…
Added 36 mins ago
ML
Senior Manager, HR Ops & Labour Relations
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
As the Senior Manager, HR Ops & Labour Relations, you will lead HR Operations and Labour Relations support for sites with fewer than 200 employees. Reporting to Josh Torres, VP, Labour…

Baycrest

Product Manager, Services - CABHI

Toronto, ON, Canada

The salary range for this position is $85,472 to $106, 840 · Internship

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Job details

Pay: The salary range for this position is $85,472 to $106, 840
Job type: Internship
Apply by: Nov 10, 2026
Experience: 3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Posting language: English
Posted: Oct 30, 2026

Original job description

The Centre for Aging & Brain Health Innovation

has an exciting opportunity for a

Product Manager, Services

Posting Number: 10315

Position Type: Full Time

Shift Type: Day

Bi-Weekly Hours: 70 Hours

Union: Non-Union

Date Posted: October 30, 2026

Internal Closing Date: November 10, 2026

About Us

The Centre for Aging + Brain Health Innovation (CABHI), powered by Baycrest, is at the forefront of driving innovation in aging and brain health. Guided by our vision of a world where every older person lives with purpose, fulfilment, and dignity, we work to drive the development and adoption of transformative aging and brain health innovations.

We accelerate innovation adoption by connecting innovators with those who will benefit most from their solutions: older persons, caregivers, clinicians, and system partners. To date, we have supported over 500 solutions that help older persons, including those impacted by dementia, live healthier, more meaningful lives. At CABHI, we are building a future where aging is shaped by lived experience, powered by innovation, and driven by system-wide collaboration.

Job Summary

Reporting to the Director, Programs and Strategy, the Product Manager, Services is responsible for coordinating the development, delivery, evaluation, and continuous improvement of CABHI’s portfolio of value-added services for innovators. These services create meaningful value beyond funding, helping innovators access the expertise, insights, connections, and supports they need to advance aging and brain health solutions.

Working across decentralized service owners, the Product Manager, Services ensures that services function as a coordinated, accessible, and effective portfolio. The role directly delivers selected services, including Leap, monitors service performance and innovator feedback, and works with service owners to address gaps and implement improvements. The Product Manager, Services provides indirect day-to-day guidance to Programs Specialists assigned to service activities and makes recommendations to the Director, Programs & Strategy.

Key Responsibilities:

Service Portfolio Management & Improvement

Coordinate the development, delivery, evaluation, and continuous improvement of CABHI’s value-added services across teams and service owners.
Maintain an integrated view of service purpose, ownership, delivery models, capacity, timelines, and intended outcomes; identify gaps and resolve delivery challenges collaboratively.
Use innovator needs and service evidence to recommend services for improvement, introduction, expansion, relaunch, or retirement, and support implementation of approved changes.

Service Delivery (Leap)

Oversee the delivery and continuous improvement of Leap as a core service for end-user engagement.
Plan and deliver focus groups, surveys, interviews, and other engagement activities, including recruitment, facilitation, and reporting.
Translate feedback from older adults and caregivers into actionable insights for innovators and CABHI teams.

Service Access & Innovator Experience

Coordinate service intake, navigation, matching, scheduling, communication, and follow-up to ensure innovators can access appropriate support.
Deliver or co-deliver selected services, workshops, and learning activities, and coordinate resolution of service-related questions or issues with the appropriate owners.

Measurement, Evaluation & Reporting

Develop service-level measures with the Corporate Performance and Evaluation team and service owners; track utilization, quality, satisfaction, outcomes, demand, and capacity.
Analyze service data and feedback to identify trends and improvement opportunities and provide regular portfolio updates and practical recommendations to the Director, Programs and Strategy.

Cross-functional Collaboration

Work with internal service owners and program teams to clarify responsibilities, coordinate delivery, strengthen handoffs, and address service issues.
Build relationships with ecosystem partners, experts, and external service providers that contribute to CABHI’s services.
Maintain an engaged innovator and alumni community that supports peer learning, mentorship, networking, and collaboration.

Service Operations & Team Coordination

Provide indirect day-to-day guidance and task coordination to Programs Specialists assigned to service activities, including priorities, deliverables, and follow-up.
Maintain service descriptions, intake requirements, workflows, documentation, and feedback processes to support consistent and timely delivery.
Embed accessibility and inclusivity into services and contribute to cross-functional program operations and other duties as required.

Key Qualifications:

Bachelor’s degree in business, innovation, health sciences, entrepreneurship, project management, or a related field, or an equivalent combination of education and experience.
3–5 years of relevant experience working with startups, innovation programs, accelerators, incubators, or entrepreneur support services.
Experience coordinating programs or services involving multiple internal and external stakeholders, including contributors across decentralized teams.
Strong project management and organizational skills, with the ability to manage multiple services, priorities, and timelines.
Experience gathering and using client feedback, service data, and performance measures to improve program or service delivery.
Strong facilitation, communication, and relationship-building skills, including comfort working directly with innovators, partners, older adults, and caregivers.
Ability to identify operational challenges, collaborate with service owners on practical solutions, and make well-supported recommendations for improvement.

Preferred:

Knowledge of healthcare innovation, aging and brain health, AgeTech, or the Canadian innovation ecosystem.
Experience with focus groups, surveys, service design, or end-user engagement.
Experience with service-tracking systems, customer relationship management platforms, survey tools, or dashboards.

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

The salary range for this position is $85,472 to $106, 840

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.

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More about this job

Responsibilities

Coordinate the development, delivery, evaluation, and improvement of CABHI’s services for innovators, including directly overseeing Leap and gathering feedback from older adults and caregivers. Track service performance, improve access and the innovator experience, coordinate internal and external contributors, and provide recommendations to the Director, Programs and Strategy.

Requirements

A bachelor’s degree in a relevant field or equivalent education and experience is required, along with 3–5 years of relevant experience in startups, innovation programs, accelerators, incubators, or entrepreneur support services. Candidates should bring strong project coordination, stakeholder management, facilitation, communication, and data-informed service improvement skills; healthcare innovation and end-user engagement experience are preferred.

Skills

Service Portfolio Management
Project Management
Program Coordination
Service Delivery
Continuous Improvement
Stakeholder Management
Facilitation
Communication
Relationship Building
Feedback Collection
Performance Measurement
Data Analysis
Service Design
End-User Engagement
Accessibility and Inclusion
Team Coordination

Visa sponsorship

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Keywords

Aging and Brain Health
Healthcare Innovation
AgeTech
Canadian Innovation Ecosystem
Innovation Programs
Startups
Accelerators
Incubators
Entrepreneur Support Services
Service Portfolio Management
Service Design
Program Coordination
Project Management
Stakeholder Engagement
Focus Groups
Surveys
Interviews
End-User Engagement
Innovator Feedback
Performance Measures
Service Evaluation
Continuous Improvement
Survey Tools
Dashboards
Accessibility
Inclusion
Older Adults
Caregivers
Mentorship

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