Jobs in Canada

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Added 2 hours ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
…central nervous system for these teams, optimising workflows and operational processes so the new customer experience is smooth and…
Added 10 hours ago
Director, Office North America Workplace Services
Bank of Montreal
Toronto, ON
…Services, this role is accountable for the strategic leadership, operational oversight and performance of the facilities related function and the management of outsourced Facilities Service…
Added 11 hours ago
BO
Director, Office North America Workplace Services
Bank of Montreal
Toronto, ON
- Full-time
…Services, this role is accountable for the strategic leadership, operational oversight and performance of the facilities related function and the management of outsourced Facilities Service…
Added 12 hours ago
D
Senior Talent Acquisition Advisor
Dentist
Burnaby, BC
- Full-time
Location: Burnaby, BC - 1 day per week in the office
Added 12 hours ago
Director, Client Enablement
Questrade
Toronto, ON
Overseeing departmental resource allocation, budgets, and business case evaluations, serving as a trusted advisor to senior leadership on service innovation and operational efficiency.
Added 14 hours ago
Vice President, Finance & Business Operations
Make-A-Wish Canada / Rêves d'enfants Canada
Toronto, ON
…processes that improve forecasting, performance visibility, operational efficiency, and organizational…
Added 16 hours ago
A
WHS Specialist
Amazon
New Westminster, BC
- Full-time
…initiatives that enhance workplace safety while maintaining operational…
Added 20 hours ago
WHS Specialist
Amazon
New Westminster, BC
…initiatives that enhance workplace safety while maintaining operational…
Added 21 hours ago
Program BIM Lead
Bechtel Corporation
Toronto, ON
…Delivery team (comprising the customer, Metrolinx; the Technical Advisor, and Bechtel as the Delivery…
Added 21 hours ago
BL
Senior Accountant
Big League Food Company Wholesale Inc.
Mississauga, ON
- Full-time
Deliver insightful variance analyses (Budget vs. Actual, Prior Year trends) highlighting margins, operational expenses, and profitability drivers.
Added 21 hours ago
Customer Success Manager, Mid-Market Accounts
Motus
ON
…their lifecycle with Motus. The CSM will serve as a trusted advisor for their assigned customer accounts and provide an additional layer of strategic operational support. The CSM will…
Added 21 hours ago
Customer Success Manager, Enterprise Accounts
Motus
ON
…their lifecycle with Motus. The CSM will serve as a trusted advisor for their assigned customer accounts and provide an additional layer of strategic operational support. This team member…
Added 21 hours ago
FC
Advisor, Operational efficiency
Federation Caisses Desjardins
Montréal, QC · Lévis, QC
- Full-time
- Hybrid
As an operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency.…
Added 21 hours ago
Coordinator, Client Experience (Evenings and Weekends)
Bayshore HealthCare Ltd.
ON
…significantly to overall client experience, while ensuring operational…
Added 21 hours ago
RB
Financial Planner
Royal Bank of Canada
Toronto, ON · Calgary, AB · Edmonton, AB · Halifax, NS · Ottawa, ON · Regina, SK · Burlington, ON · Winnipeg, MB · Vancouver, BC
- Full-time
Leverage technology (video, screen sharing, advisor/client dashboards) to enhance client experience and operational efficiency
Added 21 hours ago
RB
Financial Planner
Royal Bank of Canada
Toronto, ON · Calgary, AB · Edmonton, AB · Ottawa, ON · Halifax, NS · Regina, SK · Burlington, ON · Winnipeg, MB · Vancouver, BC
- Full-time
Leverage technology (video, screen sharing, advisor/client dashboards) to enhance client experience and operational efficiency
Added 21 hours ago
RC
Sr. Information Security Analyst - Hybrid
Randstad Canada
Mississauga, ON
- $90,000 to $100,000 CAD / year
- Full-time
…approaches to assess complex enterprise requirements, risk, and operational challenges, translating them into scalable, automated, and data-driven GRC solutions. The position plays a key…
Added 21 hours ago
Non-Insured Health Benefits Operations Support Clerk - Casual Inventory
Indigenous Services Canada - Regional Delivery Sector, Québec region
QC
…week. Workplace presence requirements may be adjusted based on operational…
Added 21 hours ago
C
Senior Data Engineer
CarePartners
Waterloo, ON · London, ON
- Full-time
…analytics enablement, and AI readiness. Working across clinical, operational, financial, HR, and technology domains, the role ensures organizational data is trusted, secure, accessible, and…
Added 21 hours ago
Vice President, Health, Safety & Environment (HSE)
Colas
Markham, ON
Serve as the senior strategic advisor to the President and Executive Team on Health, Safety, Environment (HSE), compliance, and operational risk.
Added 21 hours ago
S
Product Safety Manager I
SPECTRAFORCE
Brampton, ON
- On-site
…initiatives that enhance workplace safety while maintaining operational…
Added 21 hours ago
S
VP KYC Client Enablement
SPECTRAFORCE
Toronto, ON
- Hybrid
…providers. The role is accountable for identifying and resolving operational issues, driving continuous process improvements, managing escalations, and ensuring a high-quality client and…
Added 21 hours ago
REQ26-143 - Health and safety advisor
Glencore
QC
Possession of the certification required to serve as a health and safety coordinator (CoSS) on a construction site is a plus
Added 21 hours ago
N
Business Performance Manager
nesto
Toronto, ON
- Full-time
- Hybrid
As Business Performance Manager , you own operational performance and profitability across the business. You are accountable for how efficiently we turn marketing spend, leads, and our…
Added 21 hours ago
SM
Junior Quantitative Advisor, Quantitative Investment Strategies
SG MONTREAL SOLUTION CENTER 2 INC.
Montréal, QC
- Contract
- Hybrid
Develop and enhance quantitative monitoring frameworks, controls, and diagnostic tools to improve accuracy, robustness, and operational efficiency.

Bayshore HealthCare Ltd.

Coordinator, Client Experience (Evenings and Weekends)

ON, Canada

Apply on bayshore.taleo.net About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also Canada’s Best Employers Forbes 2023 list.

Bayshore Home Health, a division of Bayshore Healthcare Ltd., is looking for an enthusiastic, dedicated individual to join our team in the role of Client Experience Coordinator. If you are passionate about customer service and have a high attention to detail, Bayshore is the place to showcase your skills!

Job Summary:
The Client Experience Coordinator is responsible for coordinating client care, service plans and schedules, including those of field employees and service providers. You will ensure all client needs are met in a timely and efficient manner by maintaining up-to-date scheduling information and data, tracking employee and service provider availability, and making necessary adjustments to accommodate both client and employee/service provider schedule requests. Through effective communication and exceptional organizational skills, you will contribute significantly to overall client experience, while ensuring operational efficiency.

Key Responsibilities
- Collaborate with the Clinical Leader and Lifestyle Advisor to address client care requests and share valuable insights, enhancing our collective service delivery.
- Work closely with the Clinical Leader to develop client care teams and schedules, ensuring a precise match between client needs and Field employee qualifications, and fostering a cohesive team environment.
- Communicate schedules to clients and Field employees, promoting transparency and teamwork.
- Perform accurate data entry and maintain strict confidentiality standards, supporting the integrity of our team’s work.
- Provide training and support to Client Experience Coordinators and assist with onboarding new Field employees, contributing to a collaborative and skilled team.
- Engage in client and employee satisfaction initiatives, offering feedback and follow-up to drive continuous improvement and team excellence.
- Receive, process, address and document client compliments, concerns and complaints, while communicating these to the Clinical Leader and Director of Growth and Operations as required.
- Market and promote Aging in Place (Vyta) solutions to clients aligned with the Consumer division’s Sales and Marketing Plan.
- Undertake additional tasks as requested, demonstrating flexibility and a commitment to supporting the team’s overall success.

Join our team and unlock exciting opportunities for career growth, paid training, and access to both internal and external educational programs. Enjoy the added benefits of our comprehensive group extended health and retirement plans, designed to support your well-being and future.

** This Role is Remote*

Education
Minimum - Secondary School Diploma. Completion of a recognized Program, such as the
Licensed/Registered Practical Nurse Program and/or a Medical Terminology course is preferred.

Experience
A minimum of two years related customer service experience.

Required Skills, Abilities, and Attributes:

Exceptional organizational, interpersonal, and communication skills Proven ability to work independently as well as collaboratively in a team environment Detail oriented with strong multi-tasking and time management skills to meet deadlines Demonstrated competency in keyboarding, data entry, and Windows scheduling software Proficient in written and spoken English, and French for regions serving French-speaking clients

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and all applicable Provincial Human Rights Codes.

Apply on bayshore.taleo.net About employer

More about this job

Responsibilities

The Client Experience Coordinator at Bayshore HealthCare will schedule client care and field staff, keep schedules and data up to date, and share schedules with clients and employees. They will handle client compliments, concerns and complaints, support new employees, and promote Aging in Place solutions.

Requirements

Candidates need a secondary school diploma and at least two years of customer service experience. Strong organization, communication, keyboarding, data entry and Windows scheduling skills are needed, and French is an asset for French-speaking clients.

Skills

Scheduling
Data entry
Keyboarding
Windows scheduling software
Customer service
Client relations
Complaint handling
Communication
Time management
Multi-tasking
Attention to detail
Team collaboration
Confidentiality
Onboarding and training support
Bilingual English and French
Medical terminology

Benefits

Group extended health plan
Retirement plan
Career growth opportunities

Keywords

client experience coordinator
scheduling
home health care
healthcare coordination
customer service
data entry
Windows scheduling software
remote
evenings and weekends
client care coordination
field staff scheduling
Aging in Place
customer support
healthcare administration
patient scheduling

Seniority

Entry level

Perks

Retirement plan

Tools

Windows scheduling software

Languages

English
French

Fields of study

Medical Terminology
Practical Nursing

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Work requirements

Jobs in Canada