Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 7 mins ago
J
Automation Manager
JLL
St. Thomas, ON
- Full-time
…leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal…
Added 7 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Victoria, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Collingwood, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Collingwood, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
RJ
Compliance Officer, RJLU
Raymond James
Toronto, ON · Vancouver, BC
- Full-time
RJLU is a cross-border firm registered in the U.S · broker-dealer or Canadian cross-border dealer highly desired
Added 7 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Williams Lake, BC
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 7 mins ago
AG
Senior Manager, Commerce
Adelphi Group
Toronto, ON
- Full-time
We’re looking for a Senior Manager, Commerce to join our growing Client Services team. In this senior client leadership role, you’ll set the strategic direction for key client relationships…
Added 7 mins ago
Business Development Manager, Road
DSV
Brampton, ON
Job Posting Title: Business Development Manager, Road
Added 7 mins ago
Senior Manager, Internal Audit
Bell
Toronto, ON
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Added 22 mins ago
SC
Compensation Manager (70306990)
Sodexo Canada Ltd
Montreal, QC
- $100,000 to $130,000 CAD / year
- Full-time
…vie meilleure pour tous. En tant que chef de file mondial des services qui améliorent la qualité de vie, nous sommes présents dans 55 pays et servons plus de 100 millions de consommateurs…
Added 22 mins ago
C
Incident Response Manager
Cvent
Virtual, UNAVAILABLE
- Full-time
The Incident Response Manager is a cross-functional position responsible for managing and coordinating the response to customer-facing incidents for both Cvent Event Cloud and Hospitality…
Added 22 mins ago
CC
Retail Sales Associate
Canna Cabana
Burlington, ON · Guelph Line, Burlington, ON
- $17.95 CAD / hour
- Part-time
Must have knowledge of and passion for cannabis and accessories
Added 22 mins ago
P
Forensic Services - Fraud, Investigations and Regulatory Enforcement - Manager - CS - G
PwC
Toronto, ON
- Full-time
At PwC, our people in forensic services focus on identifying and preventing fraudulent activities, conducting investigations, and maintaining compliance with regulatory requirements.…
Added 22 mins ago
Benefits Assistant
Bayshore
Mississauga, ON
Bayshore HealthCare is one of Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 22 mins ago
A
Strategic Pricing Manager
AbbVie
Montreal, QC
- Full-time
…health , and gastroenterology, in addition to products and services across its Allergan Aesthetics…
Added 37 mins ago
TH
Cashier: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Full-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 37 mins ago
B|
Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
We’re looking for client services leaders who act as true business partners to their clients and as key pillars within their teams.
Added 37 mins ago
QM
Senior Analyst, Capital Markets Operations
Quantum Management Services Ltd.
Toronto, ON
- $40 CAD / hour
- Contract
- Undergraduate degree or college diploma in Finance, Business, Economics, Accounting or a related discipline.
Added 37 mins ago
CC
Manager, Marketing and Creative Services
Centennial College
Toronto, ON · Scarborough, ON
- $88,985 to $116,682 CAD / year
- Full-time
Reporting to the Director, Marketing and Creative Services, the manager will lead the planning, development and delivery of the College’s marketing and promotional activities. The incumbent…
Added 37 mins ago
Fund Accountant (12-Month Contract)
Nicola Wealth
Vancouver, BC
…impact and build a rewarding career. We are passionate about our business, our culture and investing deeply in your growth and development to build for the future. If you have this same…
Added 37 mins ago
L
Supervisor, Laboratory Operations (Onsite- Burnaby, BC)
LifeLabs
Burnaby, BC
- $74,941 to $95,549 CAD / year
Must have relevant recent experience, knowledge, and technical skills in the appropriate field · Must have technical knowledge
Added 37 mins ago
Senior Product Manager, SIEM & Data
eSentire
Canada
eSentire is on a mission to hunt, investigate, and stop cyber threats before they become business-disrupting events. Founded in 2001, we have continued to evolve how organizations protect…
Added 37 mins ago
C
Corporate General Manager
Chartwell
Mississauga, ON
- Full-time
To fill a vacancy in the General Manager’s role within a property on a short term basis. To provide a degree of stability to resident, staff and community.
Added 37 mins ago
NN
Office Administrator and Executive Assistant
Nurse Next Door
ON · MISSISSAUGA, Ontario
- Full-time
The role combines the responsibilities of an Office Operations Manager with those of an Executive Assistant. It includes office operations, administrative controls, financial…

Bayshore HealthCare

Technical Support Analyst

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum 2-3 years’ experience with IT Infrastructure and Desktop Support Services.
Posting language: English
Posted: Oct 27, 2026

Original job description

Description - External

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Position Summary

The Technical Support Analyst is responsible for providing technical and operational IT leadership at the local branch level within the BHCS division. This role acts as the first point of contact for all first and second level escalations of branch technology issues and support.

This role will collaborate with the ISSU/TSA Manager, Manager Branch Support and NSC IT to ensure all issues are tracked and resolved, and if appropriate, escalated within a timely manner. In addition, they will work with their Area Directors to identify roadblocks within their branches for a swift resolution.

The individual will have the opportunity to solve complex incident escalations and be involved with a variety of projects and tasks that contribute directly to the BHCS branch’s growth. This position will work in the office 5 days a week in the Vaughan office.

Duties And Responsibilities

Responsible for the ongoing operation, administration, and support of computer systems, desktop software, and enterprise applications across your assigned branches.
Manage the lifecycle of IT equipment (laptops, phones, desktops, peripherals, printers, servers etc.) from procurement to disposal in compliance with Bayshore’s IT asset management processes.
Follow enterprise documented technical procedures, policies and standard processes related to IT Operations.
Configure, test, distribute, maintain, and troubleshoot desktop/laptop equipment, smartphones, printers, software, and peripherals.
Identify technical issues with accounts and escalate issues, if required, and/or report to TSA/ISSU Manager and Manager, Branch Support for resolution.
Ensure Service Level Agreements (SLAs) are being met by investigating and monitoring incidents and requests to be completed via the ticketing tool (Service Now).
Assess system configuration needs based on technical trends and branch user feedback and report to manager for review. Recommends laptop & smartphone image enhancements to simplify and enhance field staff experience.
Maintains awareness of evolving technical and branch business capabilities and needs.
Work with Operations Team, Transformation Team, Branch Leadership and NSC IT to plan implementation and integration of new technologies when necessary.
Responsible for documenting processes and following SOPs.
Act as the main point of contact for all escalations of IT issues across the branches and resolve in a timely manner.
Provide exceptional customer service to all employees, ensuring that the highest level of customer satisfaction is achieved.
Build strong relationships with Area Directors and branch employees to ensure IT processes and capabilities are well integrated and remain agile with branches’ growth plans.
Adheres to defined Bayshore IT Service Management processes – change, incident, knowledge, problem, request, and service level management.
Collaborates with Operations & Transformation Teams, Area Directors and IT Business Office on key projects, and ensures alignment of activities, field staff experience and technical approach.
Participate in ongoing internal and/or external continuing education activities.
Adhere to Bayshore Policies and Procedures.
Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
Additional duties as assigned by TSA/ISSU Manager and/or Area Director as assigned.

Other Responsibilities

Must be willing to travel to various locations within the branch geography for IT support or project support as required.
Complete other tasks as requested.

REPORTING RELATIONSHIP

The Branch Technical Support Analyst reports to the Local Area Director with a strong dotted line reporting relationship to the TSA/ISSU Manager.

Qualifications

Qualifications - External

Education

Completion of a college diploma/degree in Information Technology/Computer Science or a related field – or a combination of education, training and experience deemed equivalent.
Microsoft technical certifications preferred (A+, Network+, MCSA, MCSE etc.)
ITIL v3/v4 Foundation certificate preferred.

Experience

Minimum 2-3 years’ experience with IT Infrastructure and Desktop Support Services.
Active Directory Knowledge, structure, and management of user accounts throughout employee’s lifecycle.
Knowledge and experience working with VDI such as Citrix.
Experience with ticket management tools such as Remedy, Service Now etc.
Proficiency in Procura, and other healthcare business applications is an asset.
Technical knowledge and ability to support all end user hardware and software such as printing devices, mobile hardware (iPhones, Android etc.) and laptop/desktop hardware.
Experience in using MDM services such as Intune.
Office 365 knowledge and administration.
Understanding of VoIP, analog phone lines, VPN, and end user security
Demonstrated understanding of operating systems, network technologies, firewalls, and routers.

STANDARDS OF PERFORMANCE

The Branch Technical Support Analyst must demonstrate ongoing competencies in completing all expected tasks and duties as detailed in this job description as well as specific goals and objectives that are agreed to.

PERFORMANCE REVIEW

Performance will be reviewed on an ongoing basis with a formal review by the end of the three-month probationary period and subsequently, on at least an annual basis Input will be sought from the employee, Supervisor, and the National Service Centre and, in addition, will be based on ongoing client feedback and the extent to which performance meets expectations.

Primary Location

ON-Scarborough

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first- and second-level IT support across assigned branches, troubleshoot and resolve technology issues, and manage incidents and requests through the ticketing system while meeting service-level agreements. Oversee IT equipment throughout its lifecycle, support technology implementations and projects, document and follow procedures, and build strong working relationships with branch staff and leadership.

Requirements

Requires a college diploma or degree in information technology, computer science, or a related field, or equivalent education, training, and experience; Microsoft technical certifications and ITIL Foundation are preferred. Candidates should have 2–3 years of IT infrastructure and desktop support experience, with knowledge of Active Directory, VDI, ticketing tools, end-user hardware and software, Intune, Office 365, telephony, VPN, and network technologies.

Skills

IT Infrastructure Support
Desktop Support
Active Directory
Virtual Desktop Infrastructure
Citrix
ServiceNow
IT Asset Management
Hardware And Software Troubleshooting
Mobile Device Management
Microsoft Intune
Office 365 Administration
VoIP
VPN
Network Technologies
IT Service Management
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Desktop Support
Active Directory
Virtual Desktop Infrastructure
Citrix
ServiceNow
Remedy
IT Asset Management
Microsoft Intune
Mobile Device Management
Office 365
Procura
ITIL Foundation
Microsoft Technical Certifications
Service-Level Agreements
Incident Management
Change Management
Knowledge Management
Problem Management
Request Management
Service-Level Management
VoIP
VPN
Firewalls
Routers
Operating Systems
Network Technologies
Printers
Smartphones
Healthcare Applications

Report this job

Work requirements

Jobs in Canada