Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
B
Cleaning Supervisor
BGIS
Medicine Hat, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 6 mins ago
8
Environmental Field Coordinator
81c0aabf-6f03-44c5-9c88-1eda433fbbd5
BC
- $45 CAD / hour
…wholly-owns the Silvertip polymetallic critical minerals exploration project in British…
Added 36 mins ago
SH
Mechanical and Electrical Project Coordinator 2026-223-SB
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
The Mechanical and Electrical Project Coordinator will support Actionmarguerite will provide mechanical and electrical systems leadership in the forms of planning and executing multiple…
Added 36 mins ago
Mechanical and Electrical Project Coordinator 2026-223-SB
Winnipeg Regional Health Authority
Winnipeg, MB
The Mechanical and Electrical Project Coordinator will support Actionmarguerite will provide mechanical and electrical systems leadership in the forms of planning and executing multiple…
Added 1 hour ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 1 hour ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direction of the immediate supervisor, the incumbent will:
Added 1 hour ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 1 hour ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Completes of all other connected tasks as assigned by supervisor,
Added 1 hour ago
R|
Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Complete all other relevant tasks as assigned by supervisor and/or director.
Added 1 hour ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 1 hour ago
R|
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Conduct other related tasks as assigned by supervisor.
Added 1 hour ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Escalate material financial issues and systemic risks to the Supervisor, Finance - Clinical Research Portfolio and, where appropriate, the Oncology Directorate.
Added 1 hour ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Performing other job-related tasks as assigned by the supervisor, including support to other investigators and research coordinators.
Added 1 hour ago
ENGINEERING TECHNOLOGIST TECHNICIAN 1
City of Toronto
Toronto, ON
Prepares drafts of documents, reports, contracts, specifications and agreements for the Project Manager or Supervisor.
Added 1 hour ago
ENGINEERING TECHNOLOGIST TECHNICIAN 1
City of Toronto
Toronto, ON
Prepares drafts of documents, contracts, specifications and agreements for the Engineers, or Supervisor.
Added 2 hours ago
CM
Environmental Field Coordinator
Coeur Mining, Inc.
Northern Rockies, BC
- $45 CAD / hour
- Full-time
…wholly-owns the Silvertip polymetallic critical minerals exploration project in British…
Added 2 hours ago
FH
Radiation Safety Officer
Fraser Health
Surrey, BC
- Full-time
Added 2 hours ago
NM
Supervisor Engineer, Mine Design & Planning, Red Chris Block Cave
Newmont Mining Corporation
Dease Lake 9, BC
- $105,800 to $176,400 CAD / year
- Full-time
As a Supervisor Engineer, Mine Design & Planning, you'll lead mine planning activities to support production goals and regulatory requirements, while providing technical guidance and…
Added 3 hours ago
UO
TA (CUPE) - DTI5389 A - Winter 2027
University of Ottawa
Ottawa, ON
- Part-time
Added 4 hours ago
WI
HSE Site Representative
WSP in Canada
MB · Manitoba, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 5 hours ago
IH
Business Partner, Indigenous Employee Experience
Interior Health Authority
Kelowna, BC
- Full-time
Develops strategy for the on-going measurement of Indigenous employee experience (project plan, measurement reports, and/or scorecards).
Added 5 hours ago
IH
Lead | Accessibility
Interior Health Authority
Kelowna, BC
- Full-time
…identified hazards, unsafe conditions or incidents to the manager or supervisor…
Added 5 hours ago
IH
Person and Family Centered Care Coordinator
Interior Health Authority
Kelowna, BC
- Full-time
…committees as required; works closely with the managers, unit project leads, and coordinating committees to address needs of public/patient partners and IH PFCC champions. The Coordinator…
Added 5 hours ago
B
Cleaning Supervisor
BGIS
Medicine Hat, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 5 hours ago
UO
TA (CUPE) - TA DTO6160 A - Winter 2027
University of Ottawa
Ottawa, ON
- Part-time
Experience in entrepreneurship or project management, preferably in engineering.

Bayshore HealthCare

Technical Support Analyst

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum 2-3 years’ experience with IT Infrastructure and Desktop Support Services.
Posting language: English
Posted: Oct 27, 2026

Original job description

Description - External

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Position Summary

The Technical Support Analyst is responsible for providing technical and operational IT leadership at the local branch level within the BHCS division. This role acts as the first point of contact for all first and second level escalations of branch technology issues and support.

This role will collaborate with the ISSU/TSA Manager, Manager Branch Support and NSC IT to ensure all issues are tracked and resolved, and if appropriate, escalated within a timely manner. In addition, they will work with their Area Directors to identify roadblocks within their branches for a swift resolution.

The individual will have the opportunity to solve complex incident escalations and be involved with a variety of projects and tasks that contribute directly to the BHCS branch’s growth. This position will work in the office 5 days a week in the Vaughan office.

Duties And Responsibilities

Responsible for the ongoing operation, administration, and support of computer systems, desktop software, and enterprise applications across your assigned branches.
Manage the lifecycle of IT equipment (laptops, phones, desktops, peripherals, printers, servers etc.) from procurement to disposal in compliance with Bayshore’s IT asset management processes.
Follow enterprise documented technical procedures, policies and standard processes related to IT Operations.
Configure, test, distribute, maintain, and troubleshoot desktop/laptop equipment, smartphones, printers, software, and peripherals.
Identify technical issues with accounts and escalate issues, if required, and/or report to TSA/ISSU Manager and Manager, Branch Support for resolution.
Ensure Service Level Agreements (SLAs) are being met by investigating and monitoring incidents and requests to be completed via the ticketing tool (Service Now).
Assess system configuration needs based on technical trends and branch user feedback and report to manager for review. Recommends laptop & smartphone image enhancements to simplify and enhance field staff experience.
Maintains awareness of evolving technical and branch business capabilities and needs.
Work with Operations Team, Transformation Team, Branch Leadership and NSC IT to plan implementation and integration of new technologies when necessary.
Responsible for documenting processes and following SOPs.
Act as the main point of contact for all escalations of IT issues across the branches and resolve in a timely manner.
Provide exceptional customer service to all employees, ensuring that the highest level of customer satisfaction is achieved.
Build strong relationships with Area Directors and branch employees to ensure IT processes and capabilities are well integrated and remain agile with branches’ growth plans.
Adheres to defined Bayshore IT Service Management processes – change, incident, knowledge, problem, request, and service level management.
Collaborates with Operations & Transformation Teams, Area Directors and IT Business Office on key projects, and ensures alignment of activities, field staff experience and technical approach.
Participate in ongoing internal and/or external continuing education activities.
Adhere to Bayshore Policies and Procedures.
Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
Additional duties as assigned by TSA/ISSU Manager and/or Area Director as assigned.

Other Responsibilities

Must be willing to travel to various locations within the branch geography for IT support or project support as required.
Complete other tasks as requested.

REPORTING RELATIONSHIP

The Branch Technical Support Analyst reports to the Local Area Director with a strong dotted line reporting relationship to the TSA/ISSU Manager.

Qualifications

Qualifications - External

Education

Completion of a college diploma/degree in Information Technology/Computer Science or a related field – or a combination of education, training and experience deemed equivalent.
Microsoft technical certifications preferred (A+, Network+, MCSA, MCSE etc.)
ITIL v3/v4 Foundation certificate preferred.

Experience

Minimum 2-3 years’ experience with IT Infrastructure and Desktop Support Services.
Active Directory Knowledge, structure, and management of user accounts throughout employee’s lifecycle.
Knowledge and experience working with VDI such as Citrix.
Experience with ticket management tools such as Remedy, Service Now etc.
Proficiency in Procura, and other healthcare business applications is an asset.
Technical knowledge and ability to support all end user hardware and software such as printing devices, mobile hardware (iPhones, Android etc.) and laptop/desktop hardware.
Experience in using MDM services such as Intune.
Office 365 knowledge and administration.
Understanding of VoIP, analog phone lines, VPN, and end user security
Demonstrated understanding of operating systems, network technologies, firewalls, and routers.

STANDARDS OF PERFORMANCE

The Branch Technical Support Analyst must demonstrate ongoing competencies in completing all expected tasks and duties as detailed in this job description as well as specific goals and objectives that are agreed to.

PERFORMANCE REVIEW

Performance will be reviewed on an ongoing basis with a formal review by the end of the three-month probationary period and subsequently, on at least an annual basis Input will be sought from the employee, Supervisor, and the National Service Centre and, in addition, will be based on ongoing client feedback and the extent to which performance meets expectations.

Primary Location

ON-Scarborough

Apply About employer

More about this job

Responsibilities

Provide first- and second-level IT support across assigned branches, troubleshoot and resolve technology issues, and manage incidents and requests through the ticketing system while meeting service-level agreements. Oversee IT equipment throughout its lifecycle, support technology implementations and projects, document and follow procedures, and build strong working relationships with branch staff and leadership.

Requirements

Requires a college diploma or degree in information technology, computer science, or a related field, or equivalent education, training, and experience; Microsoft technical certifications and ITIL Foundation are preferred. Candidates should have 2–3 years of IT infrastructure and desktop support experience, with knowledge of Active Directory, VDI, ticketing tools, end-user hardware and software, Intune, Office 365, telephony, VPN, and network technologies.

Skills

IT Infrastructure Support
Desktop Support
Active Directory
Virtual Desktop Infrastructure
Citrix
ServiceNow
IT Asset Management
Hardware And Software Troubleshooting
Mobile Device Management
Microsoft Intune
Office 365 Administration
VoIP
VPN
Network Technologies
IT Service Management
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Desktop Support
Active Directory
Virtual Desktop Infrastructure
Citrix
ServiceNow
Remedy
IT Asset Management
Microsoft Intune
Mobile Device Management
Office 365
Procura
ITIL Foundation
Microsoft Technical Certifications
Service-Level Agreements
Incident Management
Change Management
Knowledge Management
Problem Management
Request Management
Service-Level Management
VoIP
VPN
Firewalls
Routers
Operating Systems
Network Technologies
Printers
Smartphones
Healthcare Applications

Report this job