Jobs in Canada

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Added 2 months ago
R
Gestionnaire de programme – Développement de la main d’œuvre et des compétences / Program Manager – Workforce and Capability Development
RTX
Longueuil, QC
- Full-time
Added 2 months ago
Associate Director
Bayshore
Mississauga, ON
The Associate Director, under the direction of Director, PSS oversees, at a strategic level, two or more pharmaceutical program managers responsible for different clients The Pharmaceutical…
Added 2 months ago
CC
Director of Premium Services, Centre Vidéotron
Compass Canada
Quebec, QC
- Full-time
As the Director of Premium Services, you will be responsible for leading your team across operations, human resources, and financial management. You will oversee the recruitment, training,…
Added 2 months ago
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Associate Project Director, Ports and Marine Structures, for COWI in North America
COWI
North Vancouver, BC
- Full-time
We are looking for an Associate Project Director specialized in structural design of complex ports and marine structures to join our highly skilled team of specialists that provides…
Added 2 months ago
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Associate Project Director, Ports and Marine Structures, for COWI in North America
COWI
Surrey, BC
- Full-time
We are looking for an Associate Project Director specialized in structural design of complex ports and marine structures to join our highly skilled team of specialists that provides…
Added 2 months ago
SA
Mental Health Counselor
St. Andrew's School
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Collaborating with the school’s consulting psychiatrist, associate head of school, athletic director, dean of student affairs, and the director of health services, and participating in…
Added 2 months ago
DU
Director of Research
Dalhousie University
Halifax, NS
- Full-time
…with the Faculties of Medicine and Dentistry. Reporting to the Associate Dean Research, the Director of Research provides strategic leadership and operational oversight to advance the…
Added 2 months ago
CR
Associate Manager of Health & Wellness
COGIR Real Estate
Toronto, ON
- Full-time
The Associate Health and Wellness Manager plays a pivotal role in our retirement residences by assuming a diverse range of responsibilities that encompass both clinical leadership and…
Added 2 months ago
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Associate Director, Analytics
Monks
Toronto, ON
- Full-time
If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week
Added 2 months ago
AP
Associate Director - Decision Science
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
That’s why we work, on average, a minimum of three days per week from the office
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Associate Technical Director, Roads and Highways, for COWI in North America
COWI
Edmonton, AB
- Full-time
We have an exciting opportunity for a professional to join our highly skilled team of specialists as an Associate Technical Director, Roads and Highways, to provide engineering and project…
Added 2 months ago
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Associate Technical Director, Roads and Highways, for COWI in North America
COWI
North Vancouver, BC
- Full-time
We have an exciting opportunity for a professional to join our highly skilled team of specialists as an Associate Technical Director, Roads and Highways, to provide engineering and project…
Added 2 months ago
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Lead Analyst (Supply Analytics, Bangkok-based, Relocation provided)
Agoda
Toronto, ON
- Full-time
As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be…
Added 2 months ago
A
Lead Analyst (Supply Analytics, Bangkok-based, Relocation provided)
Agoda
Vancouver, BC
- Full-time
As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be…
Added 2 months ago
SF
Associate Director, Technical Solutions
Simon Fraser University
Burnaby, BC
- Full-time
…technical services supporting teaching, learning, and research. The Associate Director, Technical Solutions will lead a highly skilled team of technical professionals responsible for…
Added 2 months ago
SS
Associate Dir of Care RN/RPN - Temporary Full Time Days ( Mat Leave Coverage)
Sienna Senior Living
Toronto, ON
- Full-time
Reporting to the Director of Care, the Associate Director of Care plays a crucial role within the community ensuring that the home operates efficiently and delivers high-quality care to the…
Added 2 months ago
CT
Director of Educational Spaces and Planning
Christ The Redeemer Catholic Schools
Okotoks, AB
- Full-time
CTR Catholic invites applications for the position of Director of Educational Spaces and Planning. Reporting to the Associate Superintendent, this role focuses on ensuring that classroom…
Added 2 months ago
BH
Senior Development Officer, Stewardship
Branksome Hall
Toronto, ON
- $76,129.74 to $95,134.38 CAD / year
…stewardship programs for gifts at all levels. Reporting to the Associate Director, Campaign and Development Operations, and working collaboratively across the Development team, the SDO will…
Added 2 months ago
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Associate Director, Customer Compensation & Policy
HelloFresh
Toronto, ON
- Full-time
The Associate Director, Customer Compensation & Policy is responsible for the global strategy, architecture, and governance of how HelloFresh compensates customers across all markets and…
Added 2 months ago
Home Support Worker Casual
Tla’amin Nation
BC · qathet, British Columbia
Reports to: Associate Health Director Programs
Added 2 months ago
P&
Associate Director, Global Trade – DT/GT & Automated Export Control Systems (AECS) / Directeur associe, Commerce international – DT/GT et systemes automatises de controle des exportations (AECS)
Pratt & Whitney
Mississauga, ON
- Full-time
Added 2 months ago
P&
Associate Director, Global Trade – DT/GT & Automated Export Control Systems (AECS) / Directeur associe, Commerce international – DT/GT et systemes automatises de controle des exportations (AECS)
Pratt & Whitney
Longueuil, QC
- Full-time
Added 2 months ago
Associate Director - Toronto Real Estate - Toronto, ON
Scotiabank
Toronto, ON
The Associate Director is responsible for contributing to the overall success of Real Estate Banking by meeting his/her team financial and non-financial metrics and supporting the Director…
Added 2 months ago
Associate Director, Brand & Marketing for Consulting & Alliances Portfolios
EY
Toronto, ON
As the Associate Director, Brand & Marketing for Consulting & Alliances portfolios, you will lead the Consulting and Alliances marketing team responsible for accelerating growth across EY…
Added 2 months ago
A
Lead Analyst (Supply Analytics, Bangkok-based, Relocation provided)
Agoda
Montreal, QC
- Full-time
As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be…

Bayshore

Associate Director

Mississauga, ON, Canada

Apply on bayshore.taleo.net About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 14, 2026

Original job description

JOB SUMMARY
The Associate Director, under the direction of Director, PSS oversees, at a strategic level, two or more pharmaceutical program managers responsible for different clients The Pharmaceutical Portfolio Manager, in keeping with the organizational structure of the Patient Support Services division, assumes overall responsibility for specific operations relating to their clients along with the Program Manager, the implementation of contractual agreements specific to the delivery of client service on a specific drug therapy and/or other related projects.

DUTIES AND RESPONSIBILITIES
Portfolio Management:
• Supports the business growth of BSRx with a focus on customer growth
• Uses exceptional customer service and negotiation skills to cultivate a partnership with the pharmaceutical program managers and clients based on integrity and trust
• Supports Program Managers in their day to day operations and the formulation of program specific objectives and goals
• Supports the procurement, implementation, launch and development of revenue generating programs
• Successfully negotiates, executes, statements of work, service level agreements, and contract amendments
• Actively seeks and includes client feedback and perspective in program outcomes and process improvements.
• Communicates program updates (including competitive intelligence and strategic insight) on an ongoing basis with the director.
• Develops recommendations for program improvements based on best practice and knowledge of the pharmaceutical industry.
• Develops cases and proposals that deliver prompt, cost effective, safe solutions to the client and Bayshore.
• Consistently and proactively shares strategic market insight with Pharmaceutical customer
• Leads strategic projects as assigned.
• Attends client meetings in person as needed. Works towards building strong ties with clients
• Maintains confidentiality of client and corporate information at all times
• Serves as strategic primary point of contact for internal/external stakeholders and partners to address and ensure resolution of issues in a timely manner

Operations:
• Demonstrate strong leadership and delegate effectively to meet organizational and program objectives.
• Oversee Key Performance Indicators (KPI), customer satisfaction and other performance metrics in accordance to the Master Services Agreement and Statements of Work to ensure client expectations are met and maintained.
• Manages internal and external audits in conjunction with the Quality Team
• Provide strong leadership and strategic direction to the internal team in developing and implementing programs.
• Support the Business Development Team with preparing for and executing RFPs
• In conjunction with the Implementation Team, manage the development and launch of new programs.
• Identify opportunities to optimize operational efficiency and lead process improvement strategies in collaboration with Program Manager.
• Lead and facilitate strategic planning for future endeavors.
• Provide clear objectives and holds the program management team accountable for meeting collective goals.
• Oversee/manage partner vendor contracts and related billing in collaboration with the PM.
• Ensures that PM is accurately capturing monthly program billing items.
• Manage budgets, forecasts and analyze variances.
• Responsible for the financial management of their Portfolio and hold P&L responsibilities
• In conjunction with the Pharmacovigilance Dept., ensures Program Manager is conducting scheduled Quality Assurance activities: chart audits, call audits, Adverse Event reporting.
• In conjunction with the Pharmacovigilance Dept., ensures contractual obligation of reporting of Adverse Events is within expected timeframe.
• Collaborate with the Program Manager in Development and/or revision of policies and procedures
• Guides and monitors technological updates and CRM upgrades in collaboration with the Program Manager.
• Must be able to identify and report AE’s to health Canada, Med Info and enter into source system and third party systems.

Human Resources:
• Plays a key role in supporting PSS team leadership and development
• Coordinates recruitment, orientation, training, disciplinary perform reviews, coaching, workload planning, retention initiatives and retention initiatives with human resources
• Recruit and hire program management team (Program Manager and other roles as needed as indicated in the SOW
• Lead, coach, and mentor Program Manager; managing their performance towards meeting organizational, program, team and individual objectives.
• Supports departmental succession planning and works towards growing the next generation of Bayshore leaders and high performers
• Manages program specific employees to ensure the delivery of high-quality care and adhere to government, company and ISO 9001-2000 standards
• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.
• Leads or assist with the implementation of Modified Work Programs for employees
• Develop and delivers employee training: Including, but not limited to clinical and reimbursement programs.
• Complete other tasks as requested.

QUALIFICATIONS
• Graduate of Registered Nursing Program or of any other Registered Health Care field holding current registration with regulatory college Or Business graduate discipline in any field (College diploma, Undergraduate, Graduate)

Experience
• At least five years of progressive responsibility with recent experience in pharmaceutical program management.
• Demonstrated ability to interpret and integrate policies and procedures.
• Solid track record in conducting adult education initiatives and proven track record as a
program project manager.
• Demonstrates time management skills as well as an ability to evaluate urgent situations and make appropriate decisions.
• Excellent communicator.
• Valid driver’s license and willingness to undertake out-of-town travel as required.
• Working knowledge of French language is an asset.

Other Skills and Abilities
• Knowledge of the principles, practices and methods of business development
• Operations and service delivery
• Financial management and control
• Program development, implementation and evaluation
• Human resources practices.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

Apply on bayshore.taleo.net About employer

More about this job

Responsibilities

The Associate Director oversees pharmaceutical program managers to ensure operational excellence, client satisfaction, and business growth. They are responsible for financial management, strategic planning, and leading cross-functional teams to meet contractual and quality objectives.

Requirements

Candidates must hold a degree in Nursing or a relevant healthcare field, or a business-related discipline. A minimum of five years of progressive experience in pharmaceutical program management is required.

Skills

Portfolio management
Strategic leadership
Customer service
Negotiation
Financial management
P&L management
Process improvement
Team leadership
Budgeting
Forecasting
Quality assurance
Adverse event reporting
Human resources management
Stakeholder management
Project management
Business development

Benefits

Health and safety programs
Professional development
Inclusive workplace culture

Visa sponsorship

Not detected in the job text

Keywords

Pharmaceutical
Patient Support Services
Portfolio Management
KPI
Master Services Agreement
SOW
Pharmacovigilance
ISO 9001-2000
CRM
Health Canada
Med Info
Business Development
RFP
P&L
Quality Assurance
Chart Audits
Call Audits
Adverse Event Reporting
Strategic Planning
Budgeting
Forecasting
Recruitment
Performance Management
Coaching
Succession Planning
Health & Safety
Modified Work Programs
Clinical Programs
Reimbursement Programs
Stakeholder Management

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Jobs in Canada