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Added 8 mins ago
Treatment Coordinator (Full time) – Davis Orthodontics Danforth
Canadian Dental Services Corporation
Toronto, ON
Full-time
Treatment Coordinator (Full time) - Davis Orthodontics Danforth
Added 8 mins ago
Human Resources Coordinator
Opus Fund Services
Halifax, NS
Full-time
The HR Coordinator is an entry-level opportunity for someone interested in starting a career in Human Resources. Working as part of a global HR team, you will gain hands-on experience in HR…
Added 8 mins ago
Admissions Coordinator FT
EHN Canada
Nanaimo, BC
$50,000 CAD / year
Full-time
…Canadian has the right to mental health and addiction treatment services that are accessible (little to no wait times), affordable (paid for by your government or employer), and excellent…
Added 10 mins ago
Admissions Coordinator FT
Edgewood Health Network Inc
Nanaimo, BC
Up to $50,000 CAD / year
Full-time
…Canadian has the right to mental health and addiction treatment services that are accessible (little to no wait times), affordable (paid for by your government or employer), and excellent…
Added 10 mins ago
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Aurora, ON · Northridge Community Church
Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 10 mins ago
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Fort Frances, ON
Full-time
Kettle Coordinator III position is a short-term contract position. The incumbent is responsible for oversight of various Salvation Army Christmas campaigns as well as the coordination of…
Added 10 mins ago
Coordinateur Outillage / Tooling Coordinator
Airbus
Mirabel, QC · Montreal, QC
Part-time
…la conception, la fabrication et la livraison de produits, services et solutions aérospatiaux à des clients à l'échelle mondiale. Nous visons un monde mieux connecté, plus sûr et plus…
Added 10 mins ago
Sales Support Associate
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
Full-time
The Business Initiatives Coordinator is a key support role for our members of the team of wealth advisors delivering wealth and retirement advice to Manulife clients. The Business…
Added 10 mins ago
Coordonnateur/Coordonnatrice de Magasin de Détail Temps Plein Winners-Place Du Royaume
The TJX Companies, Inc.
Saguenay, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 25 mins ago
Team Coordinator
CarePartners
North Bay, ON
Part-time
CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team…
Added 39 mins ago
Resident Advisor
Campus Living Centres
Brampton, ON
Full-time
Regular individual reporting meetings with the Residence Life Coordinator (or designate).
Added 39 mins ago
Project Coordinator, Executive Search (12 Month Contract)
Deloitte
Toronto, ON
Full-time
…as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 39 mins ago
Translator
Dexian
Montreal, QC
$65 to $70 CAD / hour
Contract
- Will the contractor have access to any customer data? YES!!!!
Added 40 mins ago
Junior Estimator
Community Fire Prevention Ltd
Port Coquitlam, BC
Full-time
We are currently seeking a motivated self-starter to join Onyx-Fire BC as a full-time Coordinator/Junior Estimator! As a member of our Estimating Team, you will gain practical knowledge of…
Added 40 mins ago
Lottery Delivery Coordinator
Jumbo Interactive
Calgary, AB
Full-time
The Lottery Delivery Coordinator supports the successful delivery of lottery campaigns from planning through completion. Working closely with Lottery Delivery, Project Management,…
Added 55 mins ago
Receptionist
The Salvation Army Canada and Bermuda Territory
Calgary, AB
Part-time
The Receptionist provides the first point of contact for people coming into or calling the Community and Family Support Services office.
Added 55 mins ago
Administrative Coordinator
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
Reporting to the Associate Vice-President, Alumni and Development , the Administrative Coordinator provides comprehensive administrative and coordination support for the Associate…
Added 1 hour ago
Coordonateur fret maritime sénior / Senior Ocean Freight Coordinator
BLV - Value Chain Partners
Pointe-Claire, QC
Full-time
The Senior Ocean Freight Coordinator is the operational backbone of our client’s consolidation services, ensuring flawless execution of LCL and FCL shipments. This role demands a highly…
Added 1 hour ago
Coordonateur fret maritime junior / Junior Ocean Freight Coordinator
BLV - Value Chain Partners
Pointe-Claire, QC
Full-time
The Junior Ocean Freight Coordinator is the operational backbone of our client’s consolidation services, ensuring flawless execution of LCL and FCL shipments. This role demands a highly…
Added 1 hour ago
Residential Coordinator
Overhead Door
Edmonton, AB
Full-time
Ability to effectively sell additional services or products to customer.
Added 1 hour ago
Discharge Coordinator
University Health Network
Toronto, ON
Full-time
As an integral member of Allied Health, the Discharge Service Coordinator will:
Added 1 hour ago
Project Coordinator
Overhead Door
Saskatoon, SK
Full-time
We have an immediate opening for a Project Coordinator located in the Saskatoon Branch. Reporting to the General Manager, this position is responsible for managing contracts for ongoing and…
Added 3 hours ago
Office Assistant/Office Coordinator
Mr. Prime Beef
NB · Chiasson Office, NB
Full-time
Mr. Prime Beef is seeking a friendly Cashier/Customer Service Representative to help serve customers and answer customer questions at our South Anchorage location.
Added 3 hours ago
Program Coordinator-Office & Admin Specialist Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 3 hours ago
maintenance coordinator
Commercial Spring & Tool Company Limited
Mississauga, ON
Full-time
Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal

Bayshore

Client Service Coordinator

Carleton Place, ON, Canada

Posting language: English
Posted: Sep 24, 2026

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Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate records in the EMR, and addressing patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of customer service experience, preferably in a healthcare setting. Proficiency in Microsoft Office, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Time management
Interpersonal skills
Organizational skills
Teamwork
Microsoft Office
Windows
Medical terminology
Keyboarding
Diplomacy
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Healthcare
Client Service
Scheduling
EMR
Procura
Patient Care
Administration
Medical Terminology
Customer Support
Data Management
Coordination
Documentation
Conflict Resolution
Office Administration
Home Care
Community Health

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