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Added 20 mins ago
NICU Parent Partner Coordinator
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…and Values of St. Boniface Hospital, the NICU Parent Partner Coordinator is responsible for co-leading the NICU Parent Partner Program This role is instrumental in creating a supportive…
Added 20 mins ago
Clerk 3 - PHCC - Health Links
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the general supervision of the Clinical Quality Initiatives Coordinator, and while demonstrating a commitment to the mission, values and goals of Misericordia Health Centre and the…
Added 20 mins ago
Social Media Assistant Volunteer - Gianna Centre
Catholic Social Services
Edmonton, AB
Catholic Social Service's Gianna Centre program is currently looking for Social Media Assistant Volunteer.
Added 1 hour ago
Corporate Safety Training Coordinator
Thyssen Mining
Regina, SK
Full-time
Thyssen Mining is currently seeking a Corporate Safety Training Coordinator for a fulltime permanent position in Regina, SK. The Corporate Safety Training Coordinator is responsible for…
Added 1 hour ago
Corporate Safety Coordinator
Thyssen Mining
Regina, SK
Full-time
Thyssen Mining is currently seeking a Corporate Safety Coordinator for a fulltime permanent position in Regina, SK. The Corporate Safety Coordinator will have expert knowledge and skills in…
Added 1 hour ago
Clinical Coordinator - LPN
Asura Health Services
AB · Edmonton, AB
Part-time
We are seeking a Clinical Coordinator - LPN to join our team and make a significant impact in clinical quality, compliance, and operational support. In this role, you will provide clinical…
Added 1 hour ago
Forklift Operator (Material Handling) - Edmonton
Steele's Transportation Group
AB · Edmonton, AB
$21 to $23 CAD / hour
Full-time
…trailers. You will work closely with the shipping and receiving coordinator and operations supervisor or terminal/operations manager, along with our drivers, outside carriers and other…
Added 1 hour ago
Human Resources Coordinator
EFW Radiology
Calgary, AB
Full-time
Human Resources Coordinator - Competition #2026-788
Added 1 hour ago
Academic Integrity Coordinator
University Canada West
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time · Temporary
Reporting to the Executive Director, Academic Operations & Initiatives, the Academic Integrity Coordinator provides administrative support for all academic integrity related functions…
Added 1 hour ago
Purchasing Agent
BV GLAZING
Concord, ON
$50,000 to $60,000 CAD / year
Full-time
Participate upon hire in a company match RSP/DPSP program (2-year vesting period).
Added 1 hour ago
Service Dispatch Coordinator
Newfoundland Capital Corporation Limited
Montreal, QC
Full-time
Our Customer Support team is seeking a dynamic and detail-oriented Service Dispatch Coordinator to assist with the timely and efficient resolution of technical issues requiring technician…
Added 1 hour ago
Health & Safety and Fleet Coordinator
Quincaillerie Richelieu Ltee
Kitchener, ON
Full-time
Richelieu Hardware is looking for a Warehouse Team Leader as Health & Safety and Fleet Coordinator, for the Richelieu Hardware Canada Limited at the Onward, Kitchener, Ontario Location.
Added 1 hour ago
Dietitian
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
$80,000 to $90,000 CAD / year
Part-time · Temporary
Collaborate with the food services coordinator as required
Added 1 hour ago
Project Coordinator - Security Systems
Convergint Technologies Ltd
Calgary, AB
Convergint is currently recruiting for a Project Coordinator to join our growing team in our Calgary, AB location. As the Project Coordinator, you will be responsible for providing…
Added 1 hour ago
Service Coordinator - Security Solutions
Convergint Technologies Ltd
Calgary, AB
$55,000 to $60,000 CAD / year
Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Calgary, AB. The Service Coordinator answers, responds to, and…
Added 1 hour ago
Document Management Coordinator
PROVINCIAL AEROSPACE LTD
Ottawa, ON
Full-time
PAL Aerospace is seeking an experienced Document Management Coordinator to support the FAcT Program and departmental performance initiatives, preferably based in our Ottawa, ON office. This…
Added 1 hour ago
Flight Attendant Training Coordinator
PROVINCIAL AEROSPACE LTD
St. John's, NL
Full-time
PAL Airlines is currently recruiting for a Flight Attendant Training Coordinator to join our team in St. John's, NL.
Added 2 hours ago
Bilingual Customer Care Team Coordinator - Part Time
Extendicare
Ottawa, ON · ParaMed Admin Office - Champlain (Hunt Club Rd.)
Part-time
Added 2 hours ago
Account Receivables Coordinator - Montreal
Groupe Mach
Montreal, QC
Reporting to the Director of Accounts Receivable, the Accounts Receivable Coordinator will manage receivables for designated real estate portfolios through detailed analysis, ensuring the…
Added 2 hours ago
Relief Community Support Worker - Day Options Program
CASS Human Resources
Calgary, AB
The Calgary Alternative Day Options (CADO) program is a community-based day program serving adults with disabilities. The program occurs in inclusive settings which allow natural…
Added 2 hours ago
Events Coordinator
The Glencoe Golf & Country Club
Calgary, AB · AB
Full-time
We are seeking a dedicated and detail-oriented, full-time Events Coordinator to join our Events Team. Supporting the Event Services Supervisor, and working closely alongside our other…
Added 2 hours ago
Coordinator, Community Engagement
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · MLSE Launchpad
Full-time
…LaunchPad, creating collaborative initiatives, overseeing positive program experiences for youth in programs, and maintaining the strong family culture we have at MLSE…
Added 2 hours ago
Shipper/Receiver
Richardson International
Oakville, ON
Full-time
Participate in the day to day health and safety program by working in a safe manner at all times:
Added 2 hours ago
Senior Safety Coordinator
EBC Inc.
Toronto, ON · Downsview East (CFB Toronto), Ontario
We are looking to add a Senior Safety Coordinator to work onsite on one of our important ICI projects in North York!
Added 3 hours ago
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Part-time
As a patient Flow Coordinator you will be primarily responsible for the promotion and facilitation of optimal patient flow for the site on a day-to-day basis. You will: Report to the Site…

Bayshore

Client Service Coordinator

Carleton Place, ON, Canada

Posting language: English
Posted: Sep 24, 2026

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Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate records in the EMR, and addressing patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of customer service experience, preferably in a healthcare setting. Proficiency in Microsoft Office, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Time management
Interpersonal skills
Organizational skills
Teamwork
Microsoft Office
Windows
Medical terminology
Keyboarding
Diplomacy
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Healthcare
Client Service
Scheduling
EMR
Procura
Patient Care
Administration
Medical Terminology
Customer Support
Data Management
Coordination
Documentation
Conflict Resolution
Office Administration
Home Care
Community Health

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