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Added 6 mins ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 6 mins ago
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON
Part-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 6 mins ago
RN/RPN - Child & Family Program (Toronto Central)
VHA Home HealthCare
Toronto, ON · Greater Toronto Area, Canada
Full-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 6 mins ago
Registered Nurse
Royal Victoria Regional Health Centre
Barrie, ON
Full-time
The Registered Nurse in Acute Pain Service (APS) is an integral member of the team, working under the direct supervision of Anesthesia and guidance of the APS Clinical Nurse Specialist. The…
Added 6 mins ago
RN - Child & Family Program (Central East)
VHA Home HealthCare
Toronto, ON · Scarborough, ON
Part-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 6 mins ago
Project Engineer / Project Manager
Associated Engineering
Yellowknife, NT
Full-time
…and dedicated Project Engineer/Project Manager to join our team in our Yellowknife office. This role is a great opportunity for a motivated engineering professional who wants to deliver…
Added 6 mins ago
RPN - Hospital Partnership Program (North York)
VHA Home HealthCare
Toronto, ON
Part-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 6 mins ago
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON
Part-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 6 mins ago
RN - Child & Family Program (Central East)
VHA Home HealthCare
Toronto, ON · North York, ON
Part-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 6 mins ago
RN/RPN - Child & Family Program (Toronto Central)
VHA Home HealthCare
Toronto, ON · Greater Toronto Area, Canada
Full-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 6 mins ago
Maintenance Worker Cedars Villa
ParaMed Home Health Care
Calgary, AB
Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 6 mins ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 6 mins ago
Test Engineering Technologist
Husky Technologies
Bolton, ON
Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 6 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 6 mins ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 6 mins ago
Registered Practical Nurse (RPN) (2026-10837)
Verve Senior Living
Newmarket, ON
Part-time
Participates as a member of the multi-disciplinary team in the development of, and implementation of, a plan of care for residents that supports independence.
Added 6 mins ago
RN/RPN - Child & Family Program (Toronto Central)
VHA Home HealthCare
Toronto, ON · Etobicoke, ON
Full-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 6 mins ago
Maintenance Worker Hillcrest Part-Time
ParaMed Home Health Care
Calgary, AB
Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 6 mins ago
BDC / Lease Renewal Representative
The Humberview Group
Barrie, ON
Full-time
Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.
Added 6 mins ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
The successful candidate will join the team to tackle some of the most challenging problems. By following a systematic 8D problem solving process, the team member will analyze service data,…
Added 6 mins ago
Air Logistics Operational Care Specialist
Kuehne+Nagel
Mississauga, ON
Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 6 mins ago
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive…
Added 6 mins ago
Air Logistics Operational Care Specialist
Kuehne+Nagel
Richmond, BC
Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 6 mins ago
Commercial Credit Portfolio Manager
SASCU
Salmon Arm, BC
Full-time
Improve lending effectiveness and member experience by collaborating across teams to balance responsive service with prudent credit standards.
Added 6 mins ago
Registered Practical Nurse, Medically Complex Service
St. Joseph's Health Care London
London, ON
Full-time
The Medically Complex Service is a part of the Complex Care Program and comprises two units that provide care for individuals with a variety of chronic and complex medical conditions. A…

Bayshore

Client Service Coordinator

Carleton Place, ON, Canada

Posting language: English
Posted: Sep 24, 2026

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Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate records in the EMR, and addressing patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of customer service experience, preferably in a healthcare setting. Proficiency in Microsoft Office, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Time management
Interpersonal skills
Organizational skills
Teamwork
Microsoft Office
Windows
Medical terminology
Keyboarding
Diplomacy
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Healthcare
Client Service
Scheduling
EMR
Procura
Patient Care
Administration
Medical Terminology
Customer Support
Data Management
Coordination
Documentation
Conflict Resolution
Office Administration
Home Care
Community Health

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