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Added 2 mins ago
Restaurant Supervisor (Aaltos)
Canad Inns
Winnipeg, MB
Canad Inns is Manitobas premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we…
Added 2 mins ago
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Banquet Houseperson
Hilton
Mississauga, ON
- Full-time
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
Added 2 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Vancouver, BC
Team member discount and access to other perks like Perkopolis, Goodlife and many more!
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Full Time Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
- Full-time
…presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently…
Added 2 mins ago
Technician, Accounts Payable (6 month assignment)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Ability to work in a team environment, as a contributing member to attain department goal
Added 2 mins ago
Commercial Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Timmins, ON
…love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on growing their…
Added 2 mins ago
Sales Desk Attendant - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Sales Desk Attendants are in a visible role, committed to always providing a high level of customer service to guests of the Ski and Snowboard School. Attendants sell and book lessons,…
Added 18 mins ago
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Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- Full-time
…collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise…
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Physician
Wasauksing
Parry Sound, ON
- Full-time
As a member of an interdisciplinary primary care team within a First Nation you will be providing comprehensive, client-centred primary care which emphasizes as well access to Traditional…
Added 18 mins ago
VP
Operations & Quality Lead
Veterinary Purchasing Co. Ltd.
Moncton, NB
- Full-time
…controlled substance activities. Embracing VP’s core values of Service, Care, Community, Respect and Integrity is essential to supporting employees and meeting member…
Added 18 mins ago
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Research Associate (Permanent Full-Time)
VHA Home HealthCare
Toronto, ON · Soudan Office
- Full-time
As a member of VHA’s multidisciplinary research team, the Research Associate will further VHA’s vision to lead with science in the homecare sector. Working within an embedded research…
Added 18 mins ago
Operations Excellence Specialist (Temporary)
Dialogue
Montreal, QC
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Added 18 mins ago
CN
Director of Financial Strategy
Canada's National Ballet School
Toronto, ON
- $130,000 to $140,000 CAD / year
- Full-time
…Artistic Director, the Director of Financial Strategy is a key member of NBS’ Senior Management team. This role provides strategic leadership in financial planning, analysis, enterprise…
Added 18 mins ago
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Key Holder
Psycho Bunny Inc.
Burnaby, BC
- Part-time
Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it…
Added 18 mins ago
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Key Holder
Psycho Bunny Inc.
Toronto, ON
- Part-time
Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it…
Added 18 mins ago
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Key Holder - Premium Outlets Montréal
Psycho Bunny Inc.
Mirabel, QC
- Part-time
Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it…
Added 18 mins ago
JI
Rental Coordinator
Jobsite Industrial Rental Services
Edmonton, AB
- Full-time
As a Rental Coordinator, you’ll be a key team member, helping to keep our operations running smoothly and our clients coming back for more.
Added 18 mins ago
SS
Concierge
Sienna Senior Living
Kingston, ON
- Part-time
You will be a welcomed member of the Retirement team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Concierge, you'll cultivate a…
Added 18 mins ago
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Server
Sienna Senior Living
Kingston, ON
- Part-time
You will be a welcomed member of the team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Server, you will support residents’…
Added 18 mins ago
SS
Server
Sienna Senior Living
Kingston, ON
- Part-time
You will be a welcomed member of the team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Server, you will support residents’…
Added 18 mins ago
SS
Server
Sienna Senior Living
Kingston, ON
- Part-time
You will be a welcomed member of the team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Server, you will support residents’…
Added 18 mins ago
SS
Server
Sienna Senior Living
Kingston, ON
- Part-time
You will be a welcomed member of the team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Server, you will support residents’…
Added 18 mins ago
SS
Server
Sienna Senior Living
Kingston, ON
- Part-time
You will be a welcomed member of the team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Server, you will support residents’…
Added 18 mins ago
SS
Server
Sienna Senior Living
Kingston, ON
- Part-time
You will be a welcomed member of the team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Server, you will support residents’…
Added 18 mins ago
SS
Dietary Aide
Sienna Senior Living
Kingston, ON
- Full-time
You will be a welcomed member of the team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Dietary Aide, you will support…

Bayshore

Client Service Coordinator

Vaughan, ON, Canada

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Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities. This is a casual position, working every weekend with an alternating rotation 7:00am-3:00pm and 2:00pm-10:00pm.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and coordinating care delivery. Responsibilities include processing funder referrals, maintaining accurate records in the EMR, and addressing patient concerns with diplomacy.

Requirements

Candidates must have at least two years of customer service experience, preferably in a healthcare setting, and strong computer skills. A secondary school diploma is required, with preference given to those holding a certificate in medical terminology or office administration.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Medical terminology
Office administration
EMR software
Microsoft Office
Interpersonal skills
Time management
Teamwork
Keyboarding
Diplomacy
Organization

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Scheduling
EMR
Procura
Customer Service
Medical Terminology
Office Administration
Patient Care
Caregiver Assignment
Data Entry
Communication
Problem Solving
Microsoft Office
Windows
Interpersonal Skills
Teamwork
Time Management
Scheduling Software
Documentation

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