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Added 7 mins ago
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Coordonnateur(trice) contenu technique/ Technical Content Coordinator (CONTRACT)
Genetec
Montreal, QC
- Contract
The mission of Unified Content Services (UCS) is to consistently and continuously deliver a high-value content service and experience that ensures our customers are successful using Genetec…
Added 7 mins ago
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SUD - Parts Coordinator
Gardewine
Sudbury, ON
- Full-time
Secondary education in Supply Chain or related field. Strong interpersonal, organizational and customer service skills. Able to demonstrate computer skills including working knowledge of…
Added 7 mins ago
TC
Graphic Designer & Brand Coordinator
Tourism Ch’illiwack
Chilliwack, BC
- Full-time
Tourism Ch’illiwack is looking for a creative, adaptable and people-focused Graphic Designer & Brand Coordinator to join our team.
Added 22 mins ago
BM
Administration & Communications Coordinator
BMC MINERALS
BC · West Vancouver, BC
- Full-time
The Administration & Communications Coordinator will report to the CEO and will work closely with the company’s Vice Presidents, Company Secretary, external Investor Relations team, and…
Added 37 mins ago
PI
HSE Coordinator
Pagnotta Inc.
AB
- Full-time
Pagnotta Inc. is a mid‑sized, full‑service provider of concrete, construction, and tower crane & hoist services with job sites throughout Western Canada. We provide value‑added construction…
Added 52 mins ago
TS
Toy Room Assistant Coordinator - Temporary
The Salvation Army in Canada
Kelowna, BC
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
OL
Client Experience Coordinator
Oxford Learning Centres Inc.
Cambridge, ON
- Full-time
Are you passionate about working with children and families? Do you have exceptional customer service skills and enjoy creating positive experiences for others? Are you highly organized,…
Added 1 hour ago
CR
Senior Emergency Management Coordinator
Canadian Red Cross
Invermay, SK
- Full-time
Title: Senior Emergency Management Coordinator
Added 1 hour ago
Part-Time Recreation Attendant (Contract)
Conestoga College
Kitchener, ON
…intramural and recreational programming, and performs customer service and maintenance…
Added 1 hour ago
NC
Senior Enterprise Network Architect
NAV CANADA
Ottawa, ON
- Full-time
Bachelor’s degree in the field of Computer Engineering, Computer Science, Telecommunications, or an acceptable combination of education, experience, and training.
Added 2 hours ago
UO
Experiential Education Coordinator
University of Alberta
Edmonton, AB
- Full-time
The Experiential Education Coordinator (EEC) plays a key role in delivering high‑quality experiential rotations for students in the PharmD and PharmD for Practicing Pharmacists (PPP)…
Added 2 hours ago
MN
26-133 - Low Carbon Energy Coordinator
Metis Nation British Columbia
Surrey, BC
- Full-time
The Low Carbon Energy Coordinator plays a pivotal role in supporting the Sîpihkisôwin (Resilience): Low Carbon Energy Program by serving as the primary liaison between Métis citizens and…
Added 2 hours ago
CC
Event Coordinator
Cohere Centre
Ottawa, ON
- Full-time
This is a full-time, on-site role for an Event Coordinator located in Ottawa, ON. The Event Coordinator will main point of contact between the Centre's clients and the EY Centre's internal…
Added 2 hours ago
CH
Membership & Operations Coordinator
Canadian Home Builders' Association Nova Scotia
Halifax, NS
- Full-time
Role Description The Membership & Operations Coordinator is a full-time, on-site role based in Halifax, NS. This role is responsible for supporting day-to-day association operations,…
Added 2 hours ago
Equipment & Maintenance Coordinator
Amrize
Surrey, Brit
The Equipment & Maintenance Coordinator builds strong relationships with internal teams and external service providers and supports the sharing and implementation of equipment maintenance…
Added 2 hours ago
Hearing Coordinator
Government of Alberta
AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
Added 3 hours ago
Client Service Coordinator
Bayshore
AB
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Added 3 hours ago
Drug Safety and Medical Information (DSMI) Coordinator
Bayshore
Mississauga, ON
The Drug Safety and Medical Information (DSMI) Coordinator is responsible for managing AE/PV inbox and supporting the collection, processing, quality check and reporting of Safety events…
Added 3 hours ago
Client Service Coordinator
Bayshore
AB
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Added 3 hours ago
WH
Quality Improvement Coordinator
Wellness HealthCare
AB
- Full-time
Home » Careers » Quality Improvement Coordinator
Added 3 hours ago
MN
26-133 - Low Carbon Energy Coordinator
Métis Nation British Columbia
Surrey, BC
- Full-time
The Low Carbon Energy Coordinator plays a pivotal role in supporting the Sîpihkisôwin (Resilience): Low Carbon Energy Program by serving as the primary liaison between Métis citizens and…
Added 3 hours ago
PB
Sr. Customs Rater
PSA BDP
Calgary, AB
- Full-time
The Customs Coordinator / Rater is responsible for providing support to the customs operations team, specifically in managing the processing of shipments and ensuring accurate tariff…
Added 3 hours ago
PB
Customs Rater
PSA BDP
Calgary, AB
- Full-time
The Customs Coordinator / Rater is responsible for providing support to the customs operations team, specifically in managing the processing of shipments and ensuring accurate tariff…
Added 3 hours ago
PB
Sr. Customs Rater
PSA BDP
Toronto, ON · Etobicoke, ON
- Full-time
The Customs Coordinator / Rater is responsible for providing support to the customs operations team, specifically in managing the processing of shipments and ensuring accurate tariff…
Added 3 hours ago
PB
Customs Rater
PSA BDP
Toronto, ON
- Full-time
The Customs Coordinator / Rater is responsible for providing support to the customs operations team, specifically in managing the processing of shipments and ensuring accurate tariff…

Bayshore

Client Service Coordinator

AB, Canada

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Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities. We have two FULL-TIME Position Available | Monday - Friday 2:00PM to 10:00PM & Weekends 2:00PM to 10:00PM.

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate records in the EMR, and addressing patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of customer service experience, preferably in a healthcare setting. Proficiency in Microsoft Office, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Interpersonal skills
Teamwork
Organizational skills
Microsoft Office
Keyboarding
Medical terminology
Time management
Diplomacy
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Scheduling
EMR
Procura
Customer Service
Patient Care
Medical Terminology
Office Administration
Data Entry
Communication
Problem Solving
Teamwork
Microsoft Office
Windows
Interpersonal Skills
Record Keeping
Service Delivery
Caregiver Coordination
Professional Development

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