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Added 35 mins ago
VH
RN/RPN - Child & Family Program (Toronto Central)
VHA Home HealthCare
Toronto, ON · Soudan Office
- Full-time
…providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a…
Added 35 mins ago
VH
Registered Practical Nurse - Foot Care Nurse
VHA Home HealthCare
Toronto, ON · Soudan Office
- Part-time
…providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a…
Added 35 mins ago
VH
Volunteer, PPE Delivery
VHA Home HealthCare
Toronto, ON · Soudan Office
- Full-time
Program Assistant or/Coordinator or/Supervisor will be available for feedback and support.
Added 35 mins ago
VH
RN/RPN - Child & Family Program (Central West)
VHA Home HealthCare
Mississauga, ON · Toronto, ON
- Part-time
…providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a…
Added 37 mins ago
VH
Out and About Seniors Escort Support, Volunteer
VHA Home HealthCare
Toronto, ON · Soudan Office
- Part-time
…providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a…
Added 37 mins ago
VH
RN/RPN - Palliative Care Program (Central Region)
VHA Home HealthCare
Toronto, ON · Lawrence Office
- Full-time
…providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a…
Added 37 mins ago
VH
RPN - Hospital Partnership Program (Eastern Region)
VHA Home HealthCare
ON · Oshawa, ON
- Part-time
…providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a…
Added 46 mins ago
MP
Assistant Event Coordinator
Music PEI
Charlottetown, PE
- Full-time
This project is funded by Skills PEI and the Work Experience PEI Program. In order to be eligible, applicants must be:
Added 52 mins ago
Scheduling Clerk - Home Care
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of a Team Manager within the Home Care Program, the Scheduling Clerk, in collaboration with the Resource Coordinator, assists in the maintenance of Direct Service Staff*…
Added 56 mins ago
GO
Bilingual Intake Screener
Government of PEI
Charlottetown, PE
- Full-time
This position is responsible to provide intake assessment and service for all program eligibility/ ineligibility within Social Programs. As part of the Social Programs integrated client…
Added 1 hour ago
CO
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
- Temporary
…management files, assessing any barriers to ensure timely, effective and successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external…
Added 1 hour ago
UO
Coordinator, Academic Communications, Faculty of Science
University of the Fraser Valley
Abbotsford, BC
- Full-time
The Coordinator supports the Dean’s office on agreements and partnerships, and provides administrative support to Faculty Council and various subcommittees. This position is responsible for…
Added 1 hour ago
AS
Family Support Coordinator
Alzheimer Society of PEI
Charlottetown, PE
- Full-time
The Family Support Coordinator implements ASPEI’s First Link program and other services to support persons and families affected by dementia:
Added 1 hour ago
7D
Experienced Dental Assistant
7 Days Dental
Unionville, ON
- $24 to $26 CAD / hour
- Full-time
- On-site
YOU MUST HAVE A CANADIAN DENTAL ASSISTANT CERTIFICATE/HARP OR 2* *YEARS CANADIAN DENTAL OFFICE EXPERIENCE WITH HARP TO APPLY TO THIS POSITION!!!* The team at 7 Days Dental are looking to…
Added 1 hour ago
Resource Coordinator
Department of Families
Flin Flon, MB · The Pas, MB
The Resource Coordinator is responsible for duties relating to the delivery of services for multiple programs that may include the Child and Family Services, Community Living disabilities…
Added 1 hour ago
Court Clerk/Monitor
Region of Waterloo
Kitchener, ON
Assists and acts as a liaison to the presiding Justice of the Peace (JOP) in the courtroom. Creates and certifies accurate, complete recordings of all court proceedings. Prepares, updates,…
Added 1 hour ago
Paramedic Practice Coordinator
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Regional Education and Certification Coordinator, Centre for Prehospital Care.
Added 1 hour ago
Data Entry Clerk
Health Sciences North
ON · Sudbury, ON
Perform data verification, data extraction, and data entry for the Breast Screening and Assessment Services Program.
Added 1 hour ago
Clerk Typist (BSAS)
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Coordinator, Sudbury Breast Screening and Assessment Service.
Added 1 hour ago
Coordinator
Health Sciences North
Sudbury, ON
1. Design, promote, and facilitate the use of systems to ensure that the provision of patient care is consistent with program and professional standards.
Added 1 hour ago
Coordinator, Regional Outpatient Geriatric Medicine Service
Health Sciences North
Sudbury, ON
1. Design, promote, and facilitate the use of systems to ensure that the provision of patient care is consistent with program and professional standards.
Added 1 hour ago
Paramedic Practice Coordinator
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Regional Education and Certification Coordinator, Centre for Prehospital Care.
Added 1 hour ago
UO
Lead Coordinator, Program Management
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Using a wide range of tools, techniques, and skills, the Lead Coordinator supports the planning, administration, coordination, and evaluation of projects and initiatives for the Office of…
Added 2 hours ago
OG
Administrative Assistant
OCI Group
Burlington, ON
- Full-time
Providing administrative support to ensure the efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication.…
Added 2 hours ago
PG
HSE Coordinator
Plan Group Inc.
Mississauga, ON
- Full-time
Intermediate Proficiency in Microsoft Office Suite applications - Word, Excel, PowerPoint, Outlook, and Adobe.

Bayshore

Client Service Coordinator

AB, Canada

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Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities. We have one FULL-TIME Position Available | 8:00AM to 4:00PM.

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. Responsibilities include processing referrals, optimizing staff schedules, maintaining accurate records in the EMR, and addressing patient concerns.

Requirements

Candidates must have at least two years of related customer service experience, preferably in a healthcare setting. Strong communication skills, proficiency with Microsoft Office, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Time management
Interpersonal skills
Teamwork
Microsoft Office
Keyboarding
Medical terminology
Diplomacy
Organization
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Scheduling
Procura
EMR
Customer Service
Patient Care
Medical Terminology
Office Administration
Data Management
Communication
Problem Solving
Teamwork
Microsoft Office
Windows
Scheduling Software
Home Health Care
Community Health
Record Keeping
Diplomacy

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