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Added 27 mins ago
IS
Office Operations and Admin
Intelica Solutions Inc.
Calgary, AB
- Full-time
Experience as an Office Coordinator or similar role
Added 27 mins ago
CC
Internal Posting - PAR Coordinator
Community Counselling
North Bay, ON
- Full-time
…emotional regulation, and non-abusive conflict resolution. Services are delivered using anti-oppressive, culturally safe, trauma-informed, and inclusive…
Added 57 mins ago
CF
Catering Supervisor
Choices for Youth
St. John's, NL
- Full-time
Reporting to the culinary operations lead and business development coordinator, the kitchen and catering supervisor will be responsible for hands-on training with young people to develop…
Added 57 mins ago
Hospital Community Outreach Counsellor, CYYA
Fraser Health
Abbotsford, BC
…Counsellor provides hospital to community-based outreach support services, triages referrals, one-to one counselling, individual and group interventions, implements and assists in mental…
Added 1 hour ago
AI
Social Media Coordinator
All in One Marketing Pro
Abbotsford, BC
- Full-time
…to deliver measurable business growth and long-term success. Services range from digital and growth marketing to business analytics, social media marketing, lead generation, advertising,…
Added 1 hour ago
K
Partner Administrative Assistant, Indirect Tax
KPMG
ON · Toronto, Ontario
- Full-time
The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality…
Added 2 hours ago
QT
Health Care Aide/Personal Support Worker - Cantonese Speaking
Qualicare, Toronto East & Downtown
Toronto, ON
- $20 to $23 CAD / hour
- Part-time
The Personal Support Worker is a member of the home care team who works under the supervision of the Care Coordinator and performs various personal care services as necessary to meet the…
Added 2 hours ago
NS
Pharmacist Team Leader - Emergency
Nova Scotia Health Authority
Halifax, NS
- Full-time
…committees and other groups (e.g., OPOR Pharmacy, Order-Set Coordinator, IV & Formulary subcommittees, IPPL, etc.) to achieve the above…
Added 2 hours ago
PE
Junior Construction Coordinator, Administrator
PTW Energy Services
Nisku, AB
- Full-time
At PTW, we're looking for a Junior Construction Coordinator, Administrator who is organized, proactive, and ready to build their career in construction project coordination. If you enjoy…
Added 3 hours ago
IH
Supervisor | Relational Security
Interior Health Authority
Kelowna, BC
- Part-time
In accordance with the established vision and values of the organization and under the supervision of the Coordinator, Relational Security Operations, the Supervisor Relational Security is…
Added 3 hours ago
OH
Tissue Recovery Coordinator (GTA)
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Syndiqué, membre du Syndicat international des employés de services
Added 3 hours ago
SR
Systems Navigator - Community Action Program for Children (CAPC)
Social Research and Planning Council of Hamilton
Hamilton, ON
- Part-time
Work collaboratively with the CAPC Systems Coordinator to ensure coordination and consistency within the program.
Added 3 hours ago
Brampton- Maintenance Coordinator
Human Resources
Brampton, ON
…years of experience providing waste management and diversion services to municipalities, businesses, and industries across Ontario, Nova Scotia, and New…
Added 3 hours ago
Licensed Practical Nurse Educator, Long Term Care
Fraser Health
BC · Hope / Agassiz / Harrison Hot Springs / Kent, British Columbia
Determines education priorities that meet learner needs, in collaboration with the Manager, Team Leader, Resident Care Coordinator, Clinical Nurse Educator and Clinical Resources Nurse as…
Added 3 hours ago
FH
Emergency Psychiatric Liaison Nurse (EPLN)
Fraser Health
Abbotsford, BC
- Full-time
To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU
Added 3 hours ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services
Fraser Health
Burnaby, BC
- Part-time
To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU
Added 3 hours ago
FH
Patient Care Coordinator
Fraser Health
Abbotsford, BC
- Part-time
…and the Mission and Values of Fraser Health, the Patient Care Coordinator provides clinical supervision, guidance and support to nursing staff, other clinical team members and support staff…
Added 3 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified
Fraser Health
Chilliwack, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 3 hours ago
FH
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Abbotsford, BC · Mission, BC
- Part-time
Provides reception services by performing duties such as operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine…
Added 3 hours ago
FH
Supervisor, Fluoroscopy/General Procedures
Fraser Health
White Rock, BC
- Full-time
Reporting to the Site Coordinator, Medical Imaging, the Supervisor, Fluoroscopy/General Procedures practices in accordance with the standards of professional practice as well as utilizing a…
Added 3 hours ago
Events Specialist
Canadian Mental Health Association BC Division
Vancouver, BC
Work with the Database Coordinator on invitations, registration, seating, attendance and participant needs.
Added 3 hours ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
…reconciled across the entire project in conjunction with Project…
Added 3 hours ago
TT
Merchandising Coordinator
The TJX Companies, Inc.
Lethbridge, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
GO
Director, Workforce Development
Government of Manitoba
Winnipeg, MB
- Full-time
…and prepares submissions and attends appeals at the Social Services Appeal Board on Early Childhood Educator certification…
Added 3 hours ago
CO
Aquatic Operations Coordinator
City of Kamloops
Kamloops, BC
- Full-time
Community Services Officer I - City of Kamloops

Bayshore

Client Service Coordinator

Halifax, NS, Canada

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing scheduling and service coordination. Responsibilities include processing referrals, maintaining accurate EMR records, and addressing patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of related customer service experience, preferably in a healthcare setting. Proficiency in computer skills, including Microsoft Office and scheduling software, is required along with strong communication abilities.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
EMR software
Microsoft Office
Interpersonal skills
Time management
Teamwork
Organizational skills
Medical terminology
Keyboarding
Diplomacy
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Scheduling
EMR
Procura
Customer Service
Patient Care
Medical Terminology
Office Administration
Data Management
Caregiver Coordination
Interpersonal Communication
Problem Solving
Microsoft Office
Windows
Record Keeping
Conflict Resolution
Team Collaboration
Professional Development
Equity and Diversity

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