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Added 6 mins ago
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Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance
Added 6 mins ago
S
Clinical Nurse Mentor
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
The Clinical Mentor role functions as an experienced clinical mentor, resource, and champion in the delivery of excellent client care to nurses and other team members. Working In…
Added 6 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 6 mins ago
J
Consultant Chef Trainer
JobsMedia.io
Montreal, QC
- Contract
A criminal background check is required due to the consultant’s regular contact with minors during the delivery of the mandate.
Added 6 mins ago
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Consultant Chef Trainer
JobsMedia.io
Bathurst, NB
- Contract
A criminal background check is required due to the consultant’s regular contact with minors during the delivery of the mandate.
Added 6 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
St. Catharines, ON
- Contract
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
WC
Personal Shopper / OMNI Customer Fulfillment Associate
Walmart Canada
Port Alberni, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Welland, ON
- Contract
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Cranbrook, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Monitoring the delivery of products and ensure quality meets the standards set by the department and the company; Handle customer service shortfalls and service recovery in coordination…
Added 6 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Victoriaville, QC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Markham, ON
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Shawinigan, QC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
WC
(CAN) Associé de l’entrepôt, rénovation
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Contract
Added 6 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
London, ON
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
MI
Senior Assistant Director of Finance and Accounting
Marriott International
Toronto, ON
- Contract
…the execution of financial and accounting activities and the delivery of desirable financial…
Added 6 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kitchener, ON
- Contract
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
A
Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
…for GO-AI's technical strategy, platform capabilities, and…
Added 6 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Squamish, BC
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
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Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
ADP Canada is a leading provider of payroll, HR, talent, time management, and benefits administration solutions. We are committed to helping organizations simplify workforce management…
Added 6 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Hamilton, ON
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 6 mins ago
OT
Health and Safety Advisor (Rotating Shifts)
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
Safety Training: Assist in the development and delivery of safety training programs for employees, subcontractors, and suppliers, emphasizing safe work practices and procedures.
Added 6 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
ADP Canada is a leading provider of payroll, HR, talent, time management, and benefits administration solutions. We are committed to helping organizations simplify workforce management…
Added 6 mins ago
SI
Franchise Success Partner
Steamoji, Inc.
Vancouver, BC
- Full-time
Technology Operations & Project Management (30%)
Added 6 mins ago
HR
Solution Engineering Manager
Hitachi Rail
Toronto, ON
- Full-time
…Engineering organization. They provide the principle engineering delivery leadership, direction, management decision authority and support to the Bid/…

Bayshore

Client Service Coordinator

Kingston, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate EMR records, and addressing patient concerns with diplomacy.

Requirements

Candidates must have at least two years of customer service experience, preferably in a healthcare setting. Proficiency in computer skills, including EMR software and Microsoft Office, along with strong communication and organizational abilities, is required.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Medical terminology
Office administration
EMR software
Microsoft Office
Interpersonal skills
Time management
Teamwork
Diplomacy
Keyboarding
Organization

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Scheduling
EMR
Procura
Customer Service
Medical Terminology
Office Administration
Patient Care
Caregiver Coordination
Data Management
Communication
Problem Solving
Microsoft Office
Windows
Interpersonal Skills
Teamwork
Organization
Diplomacy
Scheduling Software

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