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Added 13 mins ago
NS
Laundry Worker - Laundry Services
Nova Scotia Health Authority
Kentville, NS
- Internship
…appropriate quantities; and to carry out the above functions in a professional manner, that achieves the mission, goals, and objectives of the Nova Scotia…
Added 13 mins ago
MG
Registered Nurse (Family Birthing Centre)
Michael Garron Hospital
Toronto, ON
- Temporary
The Registered Nurse (RN) is responsible for using the nursing process to meet the needs of patients according to the professional standards of nursing care. The RN assures that the…
Added 13 mins ago
KG
Operations Assistant
KUTHALA GROUP
Georgetown, ON
- Full-time
…monitor workflow, tracks equipment and inventory, and supports customer inquiries and service requests. The role involves collaborating with internal teams, updating operational reports,…
Added 13 mins ago
PG
Production Supervisor
Pangeo Group
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
Plan, assign and coordinate daily work across die casting, foundry, CNC machining, assembly and supporting functions to meet production targets and customer build plans.
Added 13 mins ago
SC
Admissions Coordinator
Swenam College
Burnaby, BC
- Full-time
Respond promptly to student inquiries by phone, email, and in person, providing welcoming and professional support.
Added 13 mins ago
P&
Sales Agronomist
Parrish & Heimbecker, Limited
Winnipeg, MB · Dugald, MB
- Full-time
…opportunities for the location, while strengthening existing customer relationships through a high standard of service and excellent agronomic…
Added 13 mins ago
P&
Facility Assistant (Maintenance)
Parrish & Heimbecker, Limited
Tisdale, SK
- Full-time
…targets, while demonstrating an exceptionally high level of customer service and providing leadership to other Facility Assistants. This position is responsible for monitoring safe…
Added 13 mins ago
FC
Senior Commercial Underwriter (Ontario)
First Canadian Financial Group
Sherwood Park, AB
- Full-time
An experienced underwriter: you have 4 or more years of commercial property and casualty underwriting experience across a range of risks, ideally with exposure to business written across…
Added 13 mins ago
FC
Senior Commercial Underwriter
First Canadian Financial Group
Sherwood Park, AB
- Full-time
An experienced underwriter: you have 4 or more years of commercial property and casualty underwriting experience across a range of risks, ideally with exposure to business written across…
Added 14 mins ago
C
Seasonal VIP Kitchen Staff - Cineplex Pickering & VIP
Cineplex
Pickering, ON · CPX Pickering & VIP
- Part-time
Cineplex VIP Cinemas is changing the movie-going experience in an exciting and innovative manner. Featuring licensed lounges, luxurious reserved seats, and great food, Cineplex VIP Cinemas…
Added 28 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Campbell River, BC
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Campbell River Construction and Forestry location.
Added 28 mins ago
LL
Fitness Instructor, Casual
Lac La Biche County
Lac la Biche, AB
- Temporary
…program, competitive pay, amazing benefits, opportunities for professional development, as well as many wellness initiatives that support a work/life balance. We also take pride in…
Added 28 mins ago
T
Developing Investment Advisor (Vancouver Island)
TD
Victoria, BC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 28 mins ago
MG
Protection Services Dispatcher
Michael Garron Hospital
Toronto, ON
- Full-time
Previous dispatch experience in an emergency services setting such as Police, Fire, EMS or an SOC handling the types of calls Centre SOC does is an asset.
Added 28 mins ago
S
Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
…and create sustainable business growth while protecting the customer…
Added 29 mins ago
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TECH Retail Merchandising Manager
London Drugs Limited
Burnaby, BC
- $21.36 to $23.98 CAD / hour
- Other
You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking…
Added 29 mins ago
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Front of House Manager
Boston Pizza
Moncton, NB
- Full-time
…our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe…
Added 29 mins ago
BP
General Manager
Boston Pizza
Moncton, NB
- Full-time
…the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication…
Added 29 mins ago
TS
Business Development Representative - Microsoft Cloud Software (SAAS) | Représentant du développement des affaires - Logiciels Cloud Microsoft (SAAS)
TD SYNNEX Canada ULC
Quebec, QC · St. Laurent, Quebec
- Full-time
…develop in the role, you’ll have opportunities to expand your customer-facing experience, deepen your Microsoft knowledge, and build presentation and partner-training…
Added 29 mins ago
UI
Driver
UAP Inc.
Red Deer, AB
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- Full-time
Provide excellent customer service in a professional and friendly manner.
Added 43 mins ago
RL
Senior Bookkeeper
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- Full-time
We invest time and effort into our team members for the hands-on learning experience required to become a successful professional.
Added 43 mins ago
BH
Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Support business outcomes such as improved resilience, efficiency, safety, and overall employee and/or customer experience. Lead cross-functional collaboration with business units, IT…
Added 43 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and…
Added 43 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Toronto, ON
- Contract
…fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting…
Added 43 mins ago
L&
Sales and Rental Associate
Long & McQuade Musical Instruments
Grand Falls, NB
- Part-time
Define the individual needs of every customer and match those needs with the right combination of our products and services

Bayshore

Client Service Coordinator

Belleville, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing scheduling and service delivery. They are responsible for processing referrals, maintaining accurate EMR records, and addressing patient concerns with professionalism.

Requirements

Candidates must have a minimum of two years of customer service experience, preferably in a healthcare setting. A secondary school diploma is required, with preference given to those holding a related certificate or diploma in medical terminology or office administration.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Interpersonal skills
Teamwork
Organizational skills
Microsoft Office
Keyboarding
Time management
Diplomacy
Medical terminology
EMR software

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Healthcare
Client Scheduling
EMR
Procura
Customer Service
Patient Care
Medical Terminology
Office Administration
Scheduling Software
Data Management
Interpersonal Communication
Conflict Resolution
Record Keeping
Home Health Care
Community Health

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