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Added 12 mins ago
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services
Fraser Health
Burnaby, BC · New Westminster, BC · BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia · Maple Ridge / Pitt Meadows, British Columbia
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 12 mins ago
FH
Coordinator, Education, Training and Development
Fraser Health
Surrey, BC
- Full-time
…meaningful employee experiences? Fraser Health is seeking a dynamic Coordinator, Education, Training & Development to join our team in Surrey, B.C. In this impactful role, you will lead…
Added 12 mins ago
FH
Radiation Safety Officer
Fraser Health
Surrey, BC
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 43 mins ago
NC
Solutions Architect
NAV CANADA
Ottawa, ON
- Full-time
Demonstrates initiative, integrity, flexibility, timely judgment, reliability, dependability, thoroughness, service orientation and a positive attitude.
Added 1 hour ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
In support of the University's and Residence Service's overall recruitment and retention goals, the Residence Admissions Clerk performs administrative, customer service duties related to…
Added 1 hour ago
NA
Peer Counselor - Youth Partner (FBH Certified Peer Counselor)
NATIONAL ASSOCIATION OF BLACK SOCIAL WORKERS
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…catalyst for change when appropriate, challenging long-standing service traditions in community behavioral health. We behave with Humility, Passion for our Mission, and Compassion and…
Added 1 hour ago
SM
GOAPRDJP000001053 – Shipping & Inventory Coordinator
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking a detail-oriented and physically fit Shipping & Inventory Coordinator to support shipping, receiving, inventory control, warehouse operations, and administrative tasks for…
Added 1 hour ago
NS
2627-216 - Project Coordinator (PS2), NSCC International - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
Reporting To The Manager, NSCC International And The Manager, International Learning (outbound), The Project Coordinator, NSCC International Will Be Responsible For:
Added 1 hour ago
ER
Patient Care Coordinator
Ears R Us – Hearing Specilaists
Langley (District), BC · Langley, BC
- Part-time
We are seeking a personable, organized, and dependable Patient Care & Administrative Coordinator to join our growing practice.
Added 1 hour ago
FR
Delivery Coordinator
Fraserway RV
Prince George, BC
- Full-time
Join Fraserway RV as a Delivery Coordinator and help customers start their next adventure!
Added 2 hours ago
SC
Admissions Coordinator
Swenam College
Burnaby, BC
- Full-time
Swenam College is seeking a proactive, personable Admissions & Community Outreach Coordinator to connect prospective students with career-focused education and build meaningful…
Added 2 hours ago
BW
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the delivery of high-quality, trauma-informed, and culturally safe…
Added 2 hours ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Thorold, ON
- $18.42 to $27.02 CAD / hour
- Full-time
…at the heart of everything we do, and we are seeking a Care Coordinator Managerwho shares this same…
Added 2 hours ago
E
Administrative Coordinator - Government
evertz.io
Burlington, ON
- Full-time
The Administrative Coordinator role provides support to the sales and business development teams by managing schedules, meetings, documentation, and follow-up for government sales…
Added 3 hours ago
TC
Retail Customer Service Coordinator Winners Full-Time - Orchard Plaza Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
CS
Réviseur ou Réviseure Bilingue (Contrat de 12 mois)/ Bilingual Editor (12-Month Contract)
Canadian Standards Association
Montreal, QC · CAN Montreal STDS
- $28.15 to $39.41 CAD / hour
- Full-time
…en tant que conseiller en rédaction auprès du personnel du Service de l’élaboration des normes et des membres des comités sur la mise en œuvre des directives, des lignes directrices et des…
Added 3 hours ago
CE
Systems and Structure Strategist - People and Culture (HR)
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Added 3 hours ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
…Supervisor, Departure Control Systems, the Departure Control Coordinator (DCC) is responsible for monitoring and managing day-of-departure activities, including flight configuration,…
Added 3 hours ago
TC
Retail Store Coordinator Full time Contract - Marshalls Bradford
TJX Canada – Winners, Marshalls, HomeSense
Bradford, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
TC
Merchandise Processing Coordinator Full Time Marshalls - Upper James
TJX Canada – Winners, Marshalls, HomeSense
Hamilton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
CE
Maintenance Data Analyst
Cenovus Energy
Edson, AB
- Full-time
Reporting to the Senior Coordinator, Edson Maintenance, the Maintenance Data Analyst plays a key role in supporting safe, reliable and efficient Production Operations by ensuring the…
Added 3 hours ago
TT
Retail Store Coordinator Full time Contract - Marshalls Bradford
The TJX Companies, Inc.
Canada
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
E
Internal - Event Management Coordinator
EventConnect
London, ON
- Other
At EventConnect, our clients are the focus of our team every day. As an Event Management Coordinator, you will play a key role in creating an excellent experience for our travelling teams…
Added 3 hours ago
Client Service Coordinator
Bayshore
Burnaby, BC
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Service Coordinator, where you will serve as a vital link between patients, families, nursing…
Added 4 hours ago
BG
Sales Coordinator
Brandt Group of Companies
Oro, ON
- Full-time
The Sales Coordinator is responsible for providing sales support to the whole sales team by managing administrative tasks, coordinating customer inquiries, and ensuring smooth execution of…

Bayshore

Client Service Coordinator

Belleville, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing scheduling and service delivery. They are responsible for processing referrals, maintaining accurate EMR records, and addressing patient concerns with professionalism.

Requirements

Candidates must have a minimum of two years of customer service experience, preferably in a healthcare setting. A secondary school diploma is required, with preference given to those holding a related certificate or diploma in medical terminology or office administration.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Interpersonal skills
Teamwork
Organizational skills
Microsoft Office
Keyboarding
Time management
Diplomacy
Medical terminology
EMR software

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Healthcare
Client Scheduling
EMR
Procura
Customer Service
Patient Care
Medical Terminology
Office Administration
Scheduling Software
Data Management
Interpersonal Communication
Conflict Resolution
Record Keeping
Home Health Care
Community Health

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