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Added 58 mins ago
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WNC Safety Coordinator
Woodgrain
Windsor, ON
- Full-time
Under the direction of the Divisional Safety Manager, the Safety Coordinator is responsible for ensuring the safety and security of all employees. Need to conduct dept inspections, training…
Added 1 hour ago
FH
Registered Nurse/Registered Psychiatric Nurse - Baillie House - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Communicates resident/client assessments and changes to Physicians, Resident/Client Care Coordinator, and the interdisciplinary team. Participates in care planning supporting decision…
Added 1 hour ago
BW
Respiratory Therapy Educator, NICU Leadership - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…Professional Practice Leader (PPL) and Professional Practice Coordinator (PPC), the RT Educator, NICU/PICU acts as a clinical resource for respiratory therapists and the interdisciplinary…
Added 1 hour ago
FH
Registered Nurse (RN), NICU - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
…specialists and members of the interdisciplinary team with assessment data outcomes and initiates discussions to determine optimal care planning for newborns. Diagnoses actual or potential…
Added 1 hour ago
AU
Human Resources Coordinator
Allied Universal
Winnipeg, MB
- $55,000 CAD / year
- Full-time
Allied Universal Canada is seeking an organized, detail-oriented, and proactive Human Resources Coordinator to support day-to-day HR operations for our security workforce in Winnipeg,…
Added 2 hours ago
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Marketing Operations Coordinator, Promotions and Loyalty [AQ-24257]
Aquent
Toronto, ON
- $21 to $23 CAD / hour
- Contract
…you thrive in a structured environment, enjoy working with data, and excel at coordinating across teams, you’ll find a rewarding challenge in this role, contributing to the operational…
Added 2 hours ago
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Assessor Coordinator Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Salary or Pay Band: Pay Band Assessor Coordinator - Degree $36.721 to $44.902
Added 2 hours ago
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Assessor Coordinator Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Salary or Pay Band: Pay Band Assessor Coordinator - Degree $36.721 to $44.902
Added 2 hours ago
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Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 2 hours ago
BU
FINANCIAL OPERATIONS COORDINATOR
Brandon University
Brandon, MB
- Full-time
Step into a hands-on Financial Operations Coordinator role within a dynamic manufacturing environment. You’ll partner closely with operations, streamline systems, and provide financial…
Added 2 hours ago
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Environmental Field Coordinator
81c0aabf-6f03-44c5-9c88-1eda433fbbd5
BC
- $45 CAD / hour
The Environmental Field Coordinator supports the execution of environmental assessment, permitting, and compliance field programs at the Silvertip Project by coordinating day-to-day field…
Added 3 hours ago
FO
Client Services Coordinator
First Onsite Property Restoration
AB · Edmonton, AB
- Full-time
…Canadian Roofing & Siding is looking for a Client Services Coordinator to join our team! In this role, you'll be the first point of contact for incoming inquiries and play a key role in…
Added 3 hours ago
Scheduling Clerk - Home Care
Winnipeg Regional Health Authority
Winnipeg, MB
…Program, the Scheduling Clerk, in collaboration with the Resource Coordinator, assists in the maintenance of Direct Service Staff* schedules by entering data in to the Home Care scheduling…
Added 3 hours ago
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Bilingual Communications and Marketing Coordinator
Conseil scolaire FrancoSud
Calgary, AB
- Full-time
The Communications Coordinator primarily supports public communications, media relations, organizational promotion, and visibility initiatives.
Added 3 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 3 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Ensures data integrity in collection, entry and cleaning for analysis/publication
Added 3 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 3 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 3 hours ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 3 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assisting with participant recruitment, data collection, and storing of study documents according to the research protocol,
Added 3 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 3 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
New Westminster, BC
- Full-time
We are hiring a Full Time Coordinator, Housekeeping Services to join our team at Royal Columbian Hospital in New Westminster, B.C.
Added 3 hours ago
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Coordinator, Housekeeping Services
Fraser Health
Chilliwack, BC
- Full-time
We are hiring a Full Time Coordinator, Housekeeping Services to join our team at Chilliwack General Hospital in Chilliwack, B.C.
Added 3 hours ago
FH
Registered Nurse, Medicine
Fraser Health
Delta, BC
- Full-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 3 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
Delta, BC
- Full-time
We are hiring a Full Time Coordinator, Housekeeping Services to join our team at Delta Hospital in Delta, B.C.

Bayshore

Client Service Coordinator

Burnaby, BC, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Bayshore HealthCare is one of Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to have achieved Exemplary Standing from Accreditation Canada in 2026, reflecting its commitment to quality and excellence in health care. Bayshore has also been a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the Best Practice Spotlight Organization (BPSO) designation from the Registered Nurses’ Association of Ontario. Bayshore HealthCare was also recognized on Forbes’ Canada’s Best Employers list in 2023.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Service Coordinator, where you will serve as a vital link between patients, families, nursing staff, and healthcare teams. We are seeking a professional, customer-focused individual with excellent organizational skills, a willingness to learn, and a strong ability to manage complex scheduling needs.

In addition to your core CSC responsibilities, you will serve as the branch’s point person for technology support, assisting employees with systems, devices, and user access to help maintain efficient and effective branch operations.

Primary Responsibilities

· Communicate: Professionally engage with patients, families, field staff, supervisors, and funder organizations to support effective service delivery.

· Process: Promptly process funder referrals, service updates, and other required information in the EMR (AlayaCare).

· Review: Collaborate with Supervisors, field employees, and patients/families to assess ongoing service and scheduling needs.

· Schedule: Assign appropriate care providers based on client needs, geographic location, staff skill set, availability, and continuity of care.

· Coordinate: Support consistent caregiver assignments and ensure scheduled services are delivered effectively.

· Notify: Keep patients/families and staff informed of initial schedules, ongoing schedule changes, and other relevant service updates.

· Utilize: Optimize staff schedules to align employee availability with client care requirements and operational needs.

· Document: Maintain complete, accurate, and timely records in AlayaCare.

· Resolve: Respond to patient/family, staff, and scheduling concerns promptly and professionally, following appropriate escalation pathways when required.

Provide branch-level IT support by assisting with user accounts, computer systems, mobile devices, hardware, and software; troubleshoot routine technical issues and escalate more complex concerns as appropriate.
Support effective IT operations by following established procedures and standards, providing responsive employee support, and adapting to evolving technology and branch operational needs.

The primary function of this position is the Client Service Coordinator role, with additional responsibility for local IT support for branch operations. The incumbent will perform core CSC scheduling, coordination, communication, and documentation responsibilities while also serving as a local resource for defined technology, user account, equipment, and basic technical support activities.

Why Join Us?

· Immediate Impact: Make a real difference in the lives of employees, patients and their families

· Competitive Salary: Earn a competitive wage commensurate with experience

· Health Benefits: Comprehensive health, dental, and vision insurance for you and your family

· Paid Time Off: Competitive leave time to ensure work-life balance

· Retirement Plan: Employer-contributed retirement savings plan

· Supportive Team: Be part of a collaborative and supportive team environment

· Growth: Opportunities for professional development and career growth

Education

· Secondary School Diploma.

· Completion of a related certificate or diploma, such as Medical Terminology or Office Administration, is preferred.

· Additional education, training, or certification in information technology, computer systems, or a related discipline is considered an asset.

Experience and Abilities

· A minimum of two years related customer service experience with IT Infrastructure and Desktop Support Services, preferably in healthcare

· Proven customer service skills, preferably in healthcare or other high-paced customer service environment

· Strong ability to communicate effectively, both written and orally, in English

· Ability to handle issues and problem solve with tact and diplomacy

· Technical knowledge and ability to support end user mobile hardware (iPhones, Android etc.) and software such as Microsoft suite and EMR (AlayaCare).

· Ability to prioritize and handle multiple demands in a fast-paced environment

· Proven organizational and teamwork skills; able to work independently and prioritize workload

· Positive work and attendance performance is essential

· Strong interpersonal skills including demonstrated ability to build rapport and connections

· Advanced competency in keyboarding and scheduling software with a willingness to learn

Apply About employer

More about this job

Responsibilities

The role involves coordinating patient care schedules, communicating with healthcare teams, and maintaining accurate records in the EMR system. Additionally, the incumbent provides local branch-level IT support, including troubleshooting hardware and software issues for staff.

Requirements

Candidates must have a secondary school diploma and at least two years of customer service experience, preferably in a healthcare or IT support environment. Proficiency in scheduling software, strong communication skills, and the ability to manage technical hardware and software are required.

Skills

Customer service
Scheduling
IT support
Hardware troubleshooting
Software support
AlayaCare
Microsoft Suite
Communication
Organizational skills
Problem solving
Medical terminology
Data entry
Time management
Interpersonal skills
Technical support
Documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Home Care
AlayaCare
EMR
IT Support
Desktop Support
Scheduling
Customer Service
Medical Terminology
Office Administration
Hardware Troubleshooting
Software Support
Mobile Devices
Microsoft Suite
Patient Care
Data Documentation
Technical Operations
User Access Management
Branch Operations

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