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Added 18 mins ago
SC
Admissions Coordinator
Swenam College
Burnaby, BC
- Full-time
Swenam College is seeking a proactive, personable Admissions & Community Outreach Coordinator to connect prospective students with career-focused education and build meaningful…
Added 33 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Thorold, ON
- $18.42 to $27.02 CAD / hour
- Full-time
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and…
Added 33 mins ago
E
Administrative Coordinator - Government
evertz.io
Burlington, ON
- Full-time
The Administrative Coordinator role provides support to the sales and business development teams by managing schedules, meetings, documentation, and follow-up for government sales…
Added 1 hour ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
Join Flair’s Operations Control Centre (OCC) team, where effective coordination and real-time operational support help ensure accurate passenger processing and reliable flight departures…
Added 1 hour ago
CE
Maintenance Data Analyst
Cenovus Energy
Edson, AB
- Full-time
Reporting to the Senior Coordinator, Edson Maintenance, the Maintenance Data Analyst plays a key role in supporting safe, reliable and efficient Production Operations by ensuring the…
Added 1 hour ago
Client Service Coordinator
Bayshore
Burnaby, BC
Bayshore HealthCare is one of Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to have achieved Exemplary…
Added 1 hour ago
CO
Project Coordinator
City of Edmonton
AB · Edmonton, AB
- Full-time
…City of Edmonton’s Waste Services Branch is seeking a Project Coordinator to support our 25-year Waste Strategy. In this role, you will lead research initiatives and support the planning…
Added 1 hour ago
FA
Passenger Recovery Coordinator
Flair Airlines
Toronto, ON
- Full-time
Join Flair’s Operations Control Centre (OCC) team, where real-time coordination and passenger recovery support help minimize disruptions and keep customers moving across the network.…
Added 1 hour ago
EI
Superintendent - Civil Construction
EBC Inc.
Sudbury, ON · Greater Sudbury, ON
- Full-time
Planning and reviewing the site construction program with the Site / General Superintendent including quality control procedures, safety and environmental procedures, staging plans,…
Added 1 hour ago
EI
Assistant Superintendent
EBC Inc.
North Vancouver, BC
- Full-time
Planning and reviewing the site construction program with the Site / General Superintendent including quality control procedures, safety and environmental procedures, staging plans,…
Added 1 hour ago
NP
Social Media Coordinator
Northland Properties
Vancouver, BC
- Full-time
· Develop and grow a steady state influencer program that represents the brand and the regions we reside in.
Added 2 hours ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
The Administrative Coordinator role provides support to the sales and business development teams by managing schedules, meetings, documentation, and follow-up for government sales…
Added 2 hours ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
As an RFP Coordinator, you will lead the end-to-end response process for Requests for Proposals (RFPs), ensuring submissions are accurate, compliant, and delivered on time. This role…
Added 2 hours ago
MI
Communication Coordinator
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
- Full-time
Location: Scarborough, Ontario | Corporate Head Office
Added 2 hours ago
Assistant Superintendent
EBC Inc.
BC · Vancouver (North West End / Stanley Park), British Columbia
with, directing, and monitoring the Field Engineer/Coordinator inspection
Added 2 hours ago
CO
RCMP Community Engagement
City of Cranbrook
Cranbrook, BC
- Full-time
Under the direction of the Detachment Commander and Municipal Operations Manager, the Community Engagement Coordinator position leads, develops, promotes, evaluates and coordinates crime…
Added 2 hours ago
CO
Keyboard Instructor - Angus Glen C.C
City of Markham
Markham, ON
- Full-time
Organizes and writes lesson plans to be handed in by week two of the program. Develops lesson plans specific to the abilities of each group. Reviews lesson plans with the Recreation…
Added 2 hours ago
YA
Marketing Coordinator Bilingual French/English (Content & Digital Marketing)- Hybrid
Yoh, A Day & Zimmermann Company
Toronto, ON · Greater Toronto Area, Canada
- $32 to $36 USD / hour
- Contract
Yoh has an immediate, 6- month contract, opportunity, as a Marketing Coordinator Bilingual French/English (Content & Digital Marketing) within the B2B Software / SaaS (Enterprise…
Added 2 hours ago
CO
Violin Instructor
City of Markham
Markham, ON
- Full-time
Organizes and writes lesson plans to be handed in by week two of the program. Develops lesson plans specific to the abilities of each group. Reviews lesson plans with the Recreation…
Added 2 hours ago
SH
Financial Controller
SENS HØTEL
Montreal, QC
- Full-time
Act as the liaison with the Payroll and Human Resources Coordinator
Added 2 hours ago
HR
Event Sales Coordinator
Hyatt Regency
Toronto, ON
- Full-time
We are seeking an organized, detail-oriented, and customer-focused Event Sales Coordinator to join our Events team. This role supports the successful sales, planning, coordination, and…
Added 2 hours ago
UO
Research Project Coordinator - Equity in Emergency Care
University of Alberta
Edmonton, AB
- Full-time
The Department of Emergency Medicine is seeking a Research Project Coordinator (RPC) to coordinate and administer research study associated activities. This person will work with the…
Added 3 hours ago
OH
Care Coordinator
Ontario Health atHome
Toronto, ON · Scarborough, ON
- Full-time
As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other…
Added 3 hours ago
FO
Coordinator, Managing Director’s Office
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Reporting to the Strategic Management Partner, the Coordinator, Managing Director's Office & Low Carbon Cities Canada provides coordination support to the Managing Director’s Office (MDO)…
Added 3 hours ago
DC
Coordinator, Construction Services (Electrical)
Defence Construction Canada
Happy Valley-Goose Bay, NL
- Full-time
The Coordinator, Construction Services, manages and administers medium-complexity construction, professional services and service contracts during construction to ensure compliance with…

Bayshore

Client Service Coordinator

Burnaby, BC, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Bayshore HealthCare is one of Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to have achieved Exemplary Standing from Accreditation Canada in 2026, reflecting its commitment to quality and excellence in health care. Bayshore has also been a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the Best Practice Spotlight Organization (BPSO) designation from the Registered Nurses’ Association of Ontario. Bayshore HealthCare was also recognized on Forbes’ Canada’s Best Employers list in 2023.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Service Coordinator, where you will serve as a vital link between patients, families, nursing staff, and healthcare teams. We are seeking a professional, customer-focused individual with excellent organizational skills, a willingness to learn, and a strong ability to manage complex scheduling needs.

In addition to your core CSC responsibilities, you will serve as the branch’s point person for technology support, assisting employees with systems, devices, and user access to help maintain efficient and effective branch operations.

Primary Responsibilities

· Communicate: Professionally engage with patients, families, field staff, supervisors, and funder organizations to support effective service delivery.

· Process: Promptly process funder referrals, service updates, and other required information in the EMR (AlayaCare).

· Review: Collaborate with Supervisors, field employees, and patients/families to assess ongoing service and scheduling needs.

· Schedule: Assign appropriate care providers based on client needs, geographic location, staff skill set, availability, and continuity of care.

· Coordinate: Support consistent caregiver assignments and ensure scheduled services are delivered effectively.

· Notify: Keep patients/families and staff informed of initial schedules, ongoing schedule changes, and other relevant service updates.

· Utilize: Optimize staff schedules to align employee availability with client care requirements and operational needs.

· Document: Maintain complete, accurate, and timely records in AlayaCare.

· Resolve: Respond to patient/family, staff, and scheduling concerns promptly and professionally, following appropriate escalation pathways when required.

Provide branch-level IT support by assisting with user accounts, computer systems, mobile devices, hardware, and software; troubleshoot routine technical issues and escalate more complex concerns as appropriate.
Support effective IT operations by following established procedures and standards, providing responsive employee support, and adapting to evolving technology and branch operational needs.

The primary function of this position is the Client Service Coordinator role, with additional responsibility for local IT support for branch operations. The incumbent will perform core CSC scheduling, coordination, communication, and documentation responsibilities while also serving as a local resource for defined technology, user account, equipment, and basic technical support activities.

Why Join Us?

· Immediate Impact: Make a real difference in the lives of employees, patients and their families

· Competitive Salary: Earn a competitive wage commensurate with experience

· Health Benefits: Comprehensive health, dental, and vision insurance for you and your family

· Paid Time Off: Competitive leave time to ensure work-life balance

· Retirement Plan: Employer-contributed retirement savings plan

· Supportive Team: Be part of a collaborative and supportive team environment

· Growth: Opportunities for professional development and career growth

Education

· Secondary School Diploma.

· Completion of a related certificate or diploma, such as Medical Terminology or Office Administration, is preferred.

· Additional education, training, or certification in information technology, computer systems, or a related discipline is considered an asset.

Experience and Abilities

· A minimum of two years related customer service experience with IT Infrastructure and Desktop Support Services, preferably in healthcare

· Proven customer service skills, preferably in healthcare or other high-paced customer service environment

· Strong ability to communicate effectively, both written and orally, in English

· Ability to handle issues and problem solve with tact and diplomacy

· Technical knowledge and ability to support end user mobile hardware (iPhones, Android etc.) and software such as Microsoft suite and EMR (AlayaCare).

· Ability to prioritize and handle multiple demands in a fast-paced environment

· Proven organizational and teamwork skills; able to work independently and prioritize workload

· Positive work and attendance performance is essential

· Strong interpersonal skills including demonstrated ability to build rapport and connections

· Advanced competency in keyboarding and scheduling software with a willingness to learn

Apply About employer

More about this job

Responsibilities

The role involves coordinating patient care schedules, communicating with healthcare teams, and maintaining accurate records in the EMR system. Additionally, the incumbent provides local branch-level IT support, including troubleshooting hardware and software issues for staff.

Requirements

Candidates must have a secondary school diploma and at least two years of customer service experience, preferably in a healthcare or IT support environment. Proficiency in scheduling software, strong communication skills, and the ability to manage technical hardware and software are required.

Skills

Customer service
Scheduling
IT support
Hardware troubleshooting
Software support
AlayaCare
Microsoft Suite
Communication
Organizational skills
Problem solving
Medical terminology
Data entry
Time management
Interpersonal skills
Technical support
Documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Home Care
AlayaCare
EMR
IT Support
Desktop Support
Scheduling
Customer Service
Medical Terminology
Office Administration
Hardware Troubleshooting
Software Support
Mobile Devices
Microsoft Suite
Patient Care
Data Documentation
Technical Operations
User Access Management
Branch Operations

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