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Added 14 mins ago
C
Overhead Crane Technician - FIFO 14/14
Convergint
Dartmouth, NS
- Internship
What you’ll do with “Our Training and Your Experience”
Added 29 mins ago
VB
Mine Operator 2 Driller
Vale Base Metals
Labrador City, NL
- Full-time
We are currently seeking Surface Mine Operator 2 - Driller to join our Surface Mine Operations Team in Voisey’s Bay, Labrador, a fly-in fly-out operation.
Added 29 mins ago
EG
Drill & Blast Field Technician
Equinox Gold Corp.
Geraldton, ON
- Full-time
Reporting to the Senior Drill & Blast Coordinator, the Drill & Blast Field Technician is responsible for ensuring alignment between the engineering and operations drill & blast teams by…
Added 1 hour ago
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Customer Care Coordinator
PheedLoop
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 1 hour ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…collaboration with the Campaign Manager, Employment Consultants, the Coordinator of Brokered Incentive Agreements (wage subsidy agreements) and the Career Success Coaches (retention team),…
Added 2 hours ago
KG
Operations Coordinator
KUTHALA GROUP
Georgetown, ON
- Full-time
Role Description The Operations Coordinator is a full-time, on-site role based in Georgetown, ON, supporting daily operations across Kuthala Group’s business divisions. This position is…
Added 2 hours ago
SL
Human Resources Coordinator - Automotive Building
Sodexo Live!
Toronto, ON
- Part-time
Location: We are seeking an experienced Human Resources Coordinator to support Sodexo Live! operations at the Automotive Building, Toronto ON.
Added 3 hours ago
BW
Respiratory Therapy Educator, NICU Leadership - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…Professional Practice Leader (PPL) and Professional Practice Coordinator (PPC), the RT Educator, NICU/PICU acts as a clinical resource for respiratory therapists and the interdisciplinary…
Added 4 hours ago
TT
Retail Customer Service Coordinator Winners Full-Time - Orchard Plaza Shopping Centre
The TJX Companies, Inc.
Kelowna, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
AU
Human Resources Coordinator
Allied Universal
Winnipeg, MB
- $55,000 CAD / year
- Full-time
Allied Universal Canada is seeking an organized, detail-oriented, and proactive Human Resources Coordinator to support day-to-day HR operations for our security workforce in Winnipeg,…
Added 4 hours ago
A
Marketing Operations Coordinator, Promotions and Loyalty [AQ-24257]
Aquent
Toronto, ON
- $21 to $23 CAD / hour
- Contract
Experience in marketing operations, campaign execution, promotions coordination, or a similar process-driven operational role.
Added 4 hours ago
TC
Retail Store Coordinator - Full Time
TJX Canada – Winners, Marshalls, HomeSense
Abbotsford, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 5 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 5 hours ago
BU
FINANCIAL OPERATIONS COORDINATOR
Brandon University
Brandon, MB
- Full-time
Step into a hands-on Financial Operations Coordinator role within a dynamic manufacturing environment. You’ll partner closely with operations, streamline systems, and provide financial…
Added 5 hours ago
GW
Deskside Technician
Gowling WLG
Ottawa, ON
- $57,000 to $70,000 CAD / year
- Full-time
Monitors and follows up on calls assigned to others, as instructed by the Technical Coordinator, Information Systems.
Added 5 hours ago
8
Environmental Field Coordinator
81c0aabf-6f03-44c5-9c88-1eda433fbbd5
BC
- $45 CAD / hour
Coeur Mining, Inc. is a U.S.-based, well-diversified, growing precious metals producer with five wholly owned operations: the Las Chispas silver-gold mine in Sonora, Mexico, the Palmarejo…
Added 6 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
New Westminster, BC
- Full-time
The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and service delivery,…
Added 6 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
Chilliwack, BC
- Full-time
The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and service delivery,…
Added 6 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
Delta, BC
- Full-time
The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and service delivery,…
Added 6 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and service delivery,…
Added 6 hours ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
Office of the Registrar - Admissions Operations
Added 6 hours ago
UO
Hiring Success Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
The Hiring Success Coordinator supports employers, students and Cooperative and Experiential Education (CEE) staff through all logistical aspects of CEE’s employment processes. With…
Added 6 hours ago
MC
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck Canada
Charlottetown, PE
- Full-time
Bachelor’s degree in supply chain, business, operations, engineering, science, or a related field, or equivalent experience.
Added 6 hours ago
TT
Inside Sales Coordinator
Top Tier Talent Group
Toronto, ON
- Full-time
Compensation: $75,000 – $95,000, depending on experience
Added 6 hours ago
TT
Retail Store Coordinator - Full Time
The TJX Companies, Inc.
Abbotsford, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

Bayshore

Client Service Coordinator

Burnaby, BC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Bayshore HealthCare is one of Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to have achieved Exemplary Standing from Accreditation Canada in 2026, reflecting its commitment to quality and excellence in health care. Bayshore has also been a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the Best Practice Spotlight Organization (BPSO) designation from the Registered Nurses’ Association of Ontario. Bayshore HealthCare was also recognized on Forbes’ Canada’s Best Employers list in 2023.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Service Coordinator, where you will serve as a vital link between patients, families, nursing staff, and healthcare teams. We are seeking a professional, customer-focused individual with excellent organizational skills, a willingness to learn, and a strong ability to manage complex scheduling needs.

In addition to your core CSC responsibilities, you will serve as the branch’s point person for technology support, assisting employees with systems, devices, and user access to help maintain efficient and effective branch operations.

Primary Responsibilities

· Communicate: Professionally engage with patients, families, field staff, supervisors, and funder organizations to support effective service delivery.

· Process: Promptly process funder referrals, service updates, and other required information in the EMR (AlayaCare).

· Review: Collaborate with Supervisors, field employees, and patients/families to assess ongoing service and scheduling needs.

· Schedule: Assign appropriate care providers based on client needs, geographic location, staff skill set, availability, and continuity of care.

· Coordinate: Support consistent caregiver assignments and ensure scheduled services are delivered effectively.

· Notify: Keep patients/families and staff informed of initial schedules, ongoing schedule changes, and other relevant service updates.

· Utilize: Optimize staff schedules to align employee availability with client care requirements and operational needs.

· Document: Maintain complete, accurate, and timely records in AlayaCare.

· Resolve: Respond to patient/family, staff, and scheduling concerns promptly and professionally, following appropriate escalation pathways when required.

Provide branch-level IT support by assisting with user accounts, computer systems, mobile devices, hardware, and software; troubleshoot routine technical issues and escalate more complex concerns as appropriate.
Support effective IT operations by following established procedures and standards, providing responsive employee support, and adapting to evolving technology and branch operational needs.

The primary function of this position is the Client Service Coordinator role, with additional responsibility for local IT support for branch operations. The incumbent will perform core CSC scheduling, coordination, communication, and documentation responsibilities while also serving as a local resource for defined technology, user account, equipment, and basic technical support activities.

Why Join Us?

· Immediate Impact: Make a real difference in the lives of employees, patients and their families

· Competitive Salary: Earn a competitive wage commensurate with experience

· Health Benefits: Comprehensive health, dental, and vision insurance for you and your family

· Paid Time Off: Competitive leave time to ensure work-life balance

· Retirement Plan: Employer-contributed retirement savings plan

· Supportive Team: Be part of a collaborative and supportive team environment

· Growth: Opportunities for professional development and career growth

Education

· Secondary School Diploma.

· Completion of a related certificate or diploma, such as Medical Terminology or Office Administration, is preferred.

· Additional education, training, or certification in information technology, computer systems, or a related discipline is considered an asset.

Experience and Abilities

· A minimum of two years related customer service experience with IT Infrastructure and Desktop Support Services, preferably in healthcare

· Proven customer service skills, preferably in healthcare or other high-paced customer service environment

· Strong ability to communicate effectively, both written and orally, in English

· Ability to handle issues and problem solve with tact and diplomacy

· Technical knowledge and ability to support end user mobile hardware (iPhones, Android etc.) and software such as Microsoft suite and EMR (AlayaCare).

· Ability to prioritize and handle multiple demands in a fast-paced environment

· Proven organizational and teamwork skills; able to work independently and prioritize workload

· Positive work and attendance performance is essential

· Strong interpersonal skills including demonstrated ability to build rapport and connections

· Advanced competency in keyboarding and scheduling software with a willingness to learn

Apply About employer

More about this job

Responsibilities

The role involves coordinating patient care schedules, communicating with healthcare teams, and maintaining accurate records in the EMR system. Additionally, the incumbent provides local branch-level IT support, including troubleshooting hardware and software issues for staff.

Requirements

Candidates must have a secondary school diploma and at least two years of customer service experience, preferably in a healthcare or IT support environment. Proficiency in scheduling software, strong communication skills, and the ability to manage technical hardware and software are required.

Skills

Customer service
Scheduling
IT support
Hardware troubleshooting
Software support
AlayaCare
Microsoft Suite
Communication
Organizational skills
Problem solving
Medical terminology
Data entry
Time management
Interpersonal skills
Technical support
Documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Home Care
AlayaCare
EMR
IT Support
Desktop Support
Scheduling
Customer Service
Medical Terminology
Office Administration
Hardware Troubleshooting
Software Support
Mobile Devices
Microsoft Suite
Patient Care
Data Documentation
Technical Operations
User Access Management
Branch Operations

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