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Added 8 mins ago
PH
Social Worker MSW P1
Providence Healthcare
Vancouver, BC
- Full-time
Reporting to the designated Social Work Site Leader and receiving guidance and support from the Professional Practice Leader and/or Research, Education and Practice Coordinator, the…
Added 8 mins ago
DC
Marketing and Communications Manager
DMCL Chartered Professional Accountants
Vancouver, BC
- Full-time
You’ll mentor and support our Marketing Coordinator, providing guidance, feedback, and
Added 22 mins ago
Finance and Administration Assistant, College of Dentistry
University of Saskatchewan
Saskatoon, SK
…administrative, financial, procurement, customer service, and operational support for the college and associated service areas. This position supports financial transactions, accounts…
Added 22 mins ago
HP
Administration, Finance and Operations Coordinator
HR Project Partners Inc.
Labrador City, NL
- Full-time
Finance and Operations Coordinator on behalf of one of our clients. Reporting to the Controller and functionally to the Branch – Operations Manager, the Administration, Finance and…
Added 53 mins ago
HC
Marketing and New Business Coordinator
Havas CX Canada
Toronto, ON
- Contract
We are seeking a strategic, creative and Marketing and New Business Coordinator to help support internal and external marketing communications and to support Havas CX’s client growth…
Added 53 mins ago
Quality Control Coordinator
DOF
Paradise, NL
DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Quality Control Coordinator. A key to success for this position is the ability to…
Added 1 hour ago
D
Quality Control Coordinator
DOF
Paradise, NS
- Full-time
DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Quality Control Coordinator. A key to success for this position is the ability to…
Added 1 hour ago
AI
Sr. Project Coordinator
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
- Full-time
We’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our…
Added 1 hour ago
Coordonnateur(trice) des opérations, gestion des commandes // Operations Coordinator, Order Management
SharkNinja
Montreal, QC
…respect des délais de livraison et la qualité de l’expérience…
Added 1 hour ago
Administrative Support Coordinator
Canadian Mental Health Association BC Division
Vancouver, BC
This position will provide administrative support to CMHA’s new Psychiatry Services program. The Psychiatry Services program represents one tier of a provincial stepped care continuum for…
Added 1 hour ago
IC
Consultant – Museum, Events and Outreach Programme Coordinator
International Civil Aviation Organization
Montreal, QC
- Full-time
The Consultant – Museum, Events and Outreach Programme Coordinator will help bring these experiences to life. The role combines museum and exhibition coordination, educational visits and…
Added 1 hour ago
AF
Scheduling Coordinator / Office Administrator
Ace Fire Prevention
Richmond, BC
- Full-time
Provide client services via telephone, in person or email communication.
Added 1 hour ago
K
Billing Coordinator (1-year contract)
KPMG
Calgary, AB · ON · Toronto, Ontario
- Temporary
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 1 hour ago
Client Service Coordinator
Bayshore
Sudbury, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 2 hours ago
VC
Clinical Coordinator (RN/RPN), Mental Health & Addictions
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Full-time
Coordinates client care activities to deliver primary care, mental health and substance use services including housing and crisis intervention to designated residents/clients/patients.…
Added 2 hours ago
UI
Sales and Service Coordinator
UAP Inc.
L'Orignal, ON
- $46,800 to $58,500 CAD / year
- Full-time
…Furthermore, we provide ongoing training throughout your career to support and guide your professional…
Added 2 hours ago
E
Project Coordinator
Evans
Calgary, AB
- Full-time
Working under the direction of the Regional Team Lead and within the Project Management Team, the Project Coordinator will support building proposal packages, project planning, change…
Added 2 hours ago
VC
Clinical Coordinator (RN/RPN), Mental Health & Addictions
Vancouver Coastal Health
Vancouver, BC
- Full-time
Coordinates client care activities to deliver primary care, mental health and substance use services including housing and crisis intervention to designated residents/clients/patients.…
Added 2 hours ago
U
Consultant – Museum, Events and Outreach Programme Coordinator
UNDP
Montreal, QC
- Full-time
The Consultant – Museum, Events and Outreach Programme Coordinator will help bring these experiences to life. The role combines museum and exhibition coordination, educational visits and…
Added 2 hours ago
CM
Service Coordinator (Youth Outreach Worker), Youth Wellness Hubs Ontario, Wellington-Guelph
Canadian Mental Health Association
Palmerston, ON
- Full-time
We are recruiting for a Service Coordinator (Youth Outreach Worker), Youth Wellness Hubs Ontario, Wellington-Guelph
Added 2 hours ago
W
Senior Quality Coordinator
Wood
Saskatoon, SK
- Full-time
…procedures, and project quality objectives. The Senior Quality Coordinator ensures the effective delivery of inspection, testing, surveillance, and audit programs to support safe,…
Added 2 hours ago
Project Coordinator, Co-op
Aecon
Toronto, ON
Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.
Added 2 hours ago
UI
Sales and Service Coordinator
UAP Inc.
L'Orignal, ON
- $46,800 to $58,500 CAD / year
- Full-time
…Furthermore, we provide ongoing training throughout your career to support and guide your professional…
Added 3 hours ago
AY
Global Operations Coordinator
Avison Young Canada
Toronto, ON
- Full-time
…other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical –…
Added 3 hours ago
MI
HSE Coordinator
Multi-Phase Industrial & Infrastructure Projects Inc.
Regina, SK
- Full-time
…Regulations, SPC requirements, utility‑sector expectations, and client‑specific standards. The Corporate HSE Lead drives a culture of safety excellence, regulatory compliance, and…

Bayshore

Client Service Coordinator

Sudbury, ON, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

Coordinate patient services by processing referrals, assessing care needs, and scheduling appropriate care providers based on client requirements, staff availability, skills, and location. Maintain accurate electronic records, communicate schedules and updates to patients and staff, and promptly address concerns through established escalation pathways.

Requirements

A secondary school diploma is required, and a related certificate or diploma in medical terminology or office administration is preferred. Candidates should have at least two years of related customer service experience, strong communication and organizational skills, computer and scheduling proficiency, and the ability to manage competing demands; French proficiency is an asset and required for Quebec locations.

Skills

Customer Service
Patient Scheduling
Care Coordination
Communication
Problem Solving
Conflict Resolution
Organization
Teamwork
Prioritization
Time Management
Keyboarding
Microsoft Office
Windows
Internet Skills
Electronic Medical Records
Scheduling Software

Benefits

Health Benefits
Dental Insurance
Vision Insurance
Paid Time Off
Professional Development Opportunities
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Scheduling
Patient Care
Person- and Family-Centered Care
Care Coordination
Funder Referrals
Procura
Electronic Medical Records
Service Needs Assessment
Care Provider Assignment
Caregiver Scheduling
Schedule Optimization
Customer Service
Healthcare
Medical Terminology
Office Administration
Microsoft Office
Windows
Keyboarding
Problem Solving
Escalation Procedures
Patient Communication
Staff Coordination
French Language Proficiency

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