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Added 12 mins ago
MN
HSE Coordinator
Modern Niagara
London, ON
- Full-time
We are seeking an HSE Coordinator to join our team on the PowerCo project outside of London, ON. The HSE Coordinator supports the delivery of a strong, preventative safety culture across…
Added 12 mins ago
UH
Clinical Research Coordinator III (PK)
University Health Network
Toronto, ON
- Full-time
The Clinical Research Coordinator collaborates with Investigators and health care team to assume responsibility for the overall patient management and coordination of several clinical…
Added 12 mins ago
Director of Care - LPN
Optima Living
Red Deer, AB
Added 27 mins ago
GC
Personal Support Worker - Grey Gables (Permanent, Part-Time)
Grey County
Markdale, ON
- Part-time
…excellent personal care to residents and is accountable to the PSW Coordinator. Primary functions include providing care according to the established resident care plan including all…
Added 27 mins ago
BL
Coordinator, Volunteer Services
Better Living and Community Services
Newmarket, ON
- Full-time
The Coordinator, Volunteer Services is responsible for implementing the volunteer engagement activities of Margaret Bahen Hospice and Doane House Hospice. This includes outreach,…
Added 27 mins ago
PG
Construction Project Coordinator
Prodigy Group
Vancouver, BC
- Full-time
We are looking for a Project Coordinator to join our Vancouver team!
Added 27 mins ago
BA
Director of Marketing, Events & Community Growth
Boutique Awesome
Longueuil, QC
- Full-time
…create, launch and measure campaigns, lead and coach the events coordinator, and give the wider team a clear…
Added 42 mins ago
WF
Emergency Management Coordinator
Waycobah First Nation
Whycocomagh, NS
- Full-time
Position: Emergency Management Coordinator (EMC)
Added 42 mins ago
Pre-Engineered Steel Building Technical Coordinator
Toro Steel Buildings
Markham, ON
We are seeking a Pre-Engineered Steel Building Technical Coordinator with a strong technical mindset and a customer-first approach. In this role, you will act as the bridge between our…
Added 42 mins ago
FH
Registered Nurse, Transition Line - ICU - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 57 mins ago
TO
Assistant, Legal Services
Town of Caledon
Caledon, ON
- Full-time
Assist Administrative Coordinator for all new department hires and departing staff's IT, HR, and Maintenance requirements
Added 57 mins ago
TO
Coordinator, Corporate Security Operations
Town of Caledon
Caledon, ON
- Full-time
The successful candidate for Coordinator, Corporate Security Operations will be required to work a flexible schedule, including in the office, remotely and after hours (as required).
Added 57 mins ago
SL
Wealth Sales Representative
Sun Life
Calgary, AB
- Full-time
Partner with the Wealth Sales Directors (field wholesalers) and a Wealth Sales Coordinator (administrative coordinators) to generate sales through the IIROC, MFDA, and MGA investment…
Added 57 mins ago
BU
Instructor GERO 5P14 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 57 mins ago
BU
Instructor GERO 5P13 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 57 mins ago
IC
Technical Support Coordinator
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Interac Real Time Payments Command Centre is currently recruiting a Technical Support, Coordinator role. This is a vacant role reporting into the Leader, Interac Real Time Payments Command…
Added 57 mins ago
TT
Payroll Coordinator
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $52,230 to $73,122 CAD / year
- Full-time
We’re looking for a Payroll Coordinator to ensure accurate and timely payroll processing for Home Office, Store and Distribution Services Associates across the business. In this role,…
Added 57 mins ago
S
Junior Civil Engineering Designer
Stantec
London, ON
- Full-time
Works with other engineering disciplines and professionals in the completion of the project under the direction of a senior engineer/ designer or project coordinator.
Added 57 mins ago
Project Coordinator, Bell Media
Bell
Vancouver, BC
Working with integrated order management systems such as Placements.IO, Triton, and Freewheel, the Project Coordinator will oversee the booking and day to day management of digital ad…
Added 57 mins ago
MD
Lead Analyst, Statistical Sampling - State Prog Admin Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Coordinator
Added 1 hour ago
PH
Social Worker MSW P1
Providence Healthcare
Vancouver, BC
- Full-time
…Professional Practice Leader and/or Research, Education and Practice Coordinator, the position supports the interdisciplinary program/team, which is under the direction of the Patient Care…
Added 1 hour ago
DC
Marketing and Communications Manager
DMCL Chartered Professional Accountants
Vancouver, BC
- Full-time
You’ll mentor and support our Marketing Coordinator, providing guidance, feedback, and
Added 1 hour ago
NS
Family Medicine - Clare - Clare Health Centre
Nova Scotia Healthcare System
Yarmouth Indian Reserve No. 33, NS · Yarmouth, Nova Scotia
- Full-time
…Digby Diabetes Centre, an outpatient nutritionist, a wellness coordinator, a cardiovascular clinic and a hearing…
Added 1 hour ago
UH
Clinical Research Coordinator I
University Health Network
Toronto, ON
- Full-time
Peter Munk Clinical Trials and Translation Unit (CTTU) is looking for an energetic professional to fill the key role of Clinical Research Coordinator I (CRC I).
Added 1 hour ago
A
Learning & Development Coordinator
AccorHotel
Banff, AB
- Full-time
We are seeking a high-energy and versatile individual to join our team as a Learning and Development Coordinator at the Fairmont Banff Springs Hotel. In this role, you will be dedicated to…

Bayshore

Client Service Coordinator

Sudbury, ON, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

Coordinate patient services by processing referrals, assessing care needs, and scheduling appropriate care providers based on client requirements, staff availability, skills, and location. Maintain accurate electronic records, communicate schedules and updates to patients and staff, and promptly address concerns through established escalation pathways.

Requirements

A secondary school diploma is required, and a related certificate or diploma in medical terminology or office administration is preferred. Candidates should have at least two years of related customer service experience, strong communication and organizational skills, computer and scheduling proficiency, and the ability to manage competing demands; French proficiency is an asset and required for Quebec locations.

Skills

Customer Service
Patient Scheduling
Care Coordination
Communication
Problem Solving
Conflict Resolution
Organization
Teamwork
Prioritization
Time Management
Keyboarding
Microsoft Office
Windows
Internet Skills
Electronic Medical Records
Scheduling Software

Benefits

Health Benefits
Dental Insurance
Vision Insurance
Paid Time Off
Professional Development Opportunities
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Scheduling
Patient Care
Person- and Family-Centered Care
Care Coordination
Funder Referrals
Procura
Electronic Medical Records
Service Needs Assessment
Care Provider Assignment
Caregiver Scheduling
Schedule Optimization
Customer Service
Healthcare
Medical Terminology
Office Administration
Microsoft Office
Windows
Keyboarding
Problem Solving
Escalation Procedures
Patient Communication
Staff Coordination
French Language Proficiency

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