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Added 5 mins ago
NC
Family support program coordinator
NKA Counselling and Consulting Inc
Edmonton, AB
- From $36.05 CAD / hour
- Full-time
- On-site
Added 20 mins ago
FA
Continuous Quality Improvement (CQI) Representative
Family and Children's Services Niagara
Welland, ON
- $28.38 to $35.89 CAD / hour
- Contract
Participates in planning events as required and directed by the Coordinator of CQI and Data Management.
Added 20 mins ago
UG
Clinic and Outreach Coordinator
UNB Geodesy & Geomatics Engineering
Fredericton, NB
- Full-time
Reporting to the Director, the Clinic and Outreach Coordinator is responsible for the smooth and reliable administration of overall operations of the two clinics in a fast-paced environment…
Added 20 mins ago
TH
Office Manager & People Operations Coordinator (Cranbrook, BC)
The Headhunters Recruitment
Cranbrook, BC
- Full-time
We're looking for an Office Manager & People Operations Coordinator to join a well-established and highly respected professional services firm in the financial sector, based in Cranbrook,…
Added 20 mins ago
FH
Learning & Development Coordinator
Fairmont Hotels & Resorts
Banff, AB
- Full-time
We are seeking a high-energy and versatile individual to join our team as a Learning and Development Coordinator at the Fairmont Banff Springs Hotel. In this role, you will be dedicated to…
Added 20 mins ago
S
Patient Care Coordinator, Non-Union - C5 Trauma - Temporary Full-Time 2026-19079 (2026-19079)
Sunnybrook
Toronto, ON
- Full-time
The Patient Care Coordinator will be responsible for developing and maintaining individual patient care plans for all trauma service patients, developing, in collaboration with the team, an…
Added 20 mins ago
FH
Diagnostic Mammography Technologist - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $43.24 to $54.01 CAD / hour
- Other
…we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an…
Added 20 mins ago
S&
IP Coordinator
Smart & Biggar
Ottawa, ON
- Full-time
We are currently looking for a bilingual IP Coordinator to join our Applications team. In this role, you will work with the team responsible for preparing and filing correspondence with the…
Added 20 mins ago
eOne (1064652)
Lionsgate
Toronto, ON
Lionsgate Canada is actively seeking a Coordinator, Accounts Receivable to join the Accounts Receivable team. Reporting to the Accounts Receivable Manager, this role is responsible for…
Added 23 mins ago
TI
Transportation logistics coordinator
Tenco Inc.
Saint-Valérien-de-Milton, QC
- $75,000 to $80,000 CAD / year
- Full-time
- On-site
Added 25 mins ago
K&
Transportation logistics coordinator
KOCHWILSON & CO. LTD
Mississauga, ON
- From $36 CAD / hour
- Full-time
- On-site
Added 49 mins ago
NH
LICENSED PRACTICAL NURSE (LPN), COORDINATOR, LONG-TERM CARE
Northern Health - BC
Dawson Creek, BC
- Full-time
…this position promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff. LPN Coordinator is responsible for providing first line…
Added 49 mins ago
CH
Quality Inventory Control Coordinator
Cardinal Health Canada
Concord, ON
- Full-time
We are hiring for a Quality Inventory Control Coordinator for the Mississauga site.
Added 49 mins ago
CH
Quality Inventory Control Coordinator
Cardinal Health Canada
Mississauga, ON
- Full-time
We are hiring for a Quality Inventory Control Coordinator for the Mississauga site.
Added 49 mins ago
SH
Transitions Care Lead
SE Health
ON · Halton, ON
- Full-time
…ensure a smooth and seamless transition to a client’s home environment. Additionally this position will help to ensure performance targets are met and be involved in quality improvement…
Added 49 mins ago
UO
Outdoor Centre Customer Service Supervisor (Rental Shop) -Faculty of Kinesiology
University of Calgary
Calgary, AB
- Part-time
The Outdoor Centre Customer Service Supervisor will reports to the Coordinator, Outdoor Centre Equipment and Services. The position is based on a Tuesday to Saturday work schedule with a…
Added 49 mins ago
TH
Technical e-Commerce Systems Coordinator
The Headhunters Recruitment
Markham, ON
- Full-time
We're looking for an onsite eCommerce Systems Coordinator for a well-established and growing distribution organization. This is a unique opportunity for someone who enjoys working at the…
Added 49 mins ago
PR
Asset Information Management Coordinator
Paramount Resources
Calgary, AB
- Full-time
The role of the Asset Information Management (AIM) Coordinator is to be the dedicated owner of Paramount’s daily AIM operations and support the adoption of AI. Reporting to the Enterprise…
Added 1 hour ago
TC
Property leasing coordinator
T2 Condo Rentals
Markham, ON
- From $41.21 CAD / hour
- Full-time
- On-site
Added 1 hour ago
C
Overhead Crane Technician - FIFO 14/14
Convergint
Fort McMurray, AB
- Internship
Liaise with the Safety Coordinator ensuring that colleagues follow all safety policies and procedures.
Added 1 hour ago
B
Logistics and Transport Coordinator
BRP
Valcourt, QC
- Temporary
…developing innovative products? We are looking for an R&D Transport Coordinator, reporting to the Technical Services Manager, to optimize and manage logistics processes and transportation…
Added 1 hour ago
CH
Quality Inventory Control Coordinator
Cardinal Health
Vaughan, ON · Canada-NSC
- Full-time
We are hiring for a Quality Inventory Control Coordinator for the Mississauga site.
Added 1 hour ago
Capital Program Support Coordinator
Government of Alberta
AB
Job Title: Capital Program Support Coordinator
Added 1 hour ago
Branch and Issues Coordinator, LROHS and Workplace Supports and Prevention
Government of Alberta
AB
Job Title: Branch and Issues Coordinator, Labour Relations & Occupational Health and Safety (LR & OHS) and Workplace Supports and Prevention (WSP)
Added 1 hour ago
Engineer, Field
Aecon
Campbell River, BC

Bayshore

Client Service Coordinator

Sudbury, ON, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

Coordinate patient services by processing referrals, assessing care needs, and scheduling appropriate care providers based on client requirements, staff availability, skills, and location. Maintain accurate electronic records, communicate schedules and updates to patients and staff, and promptly address concerns through established escalation pathways.

Requirements

A secondary school diploma is required, and a related certificate or diploma in medical terminology or office administration is preferred. Candidates should have at least two years of related customer service experience, strong communication and organizational skills, computer and scheduling proficiency, and the ability to manage competing demands; French proficiency is an asset and required for Quebec locations.

Skills

Customer Service
Patient Scheduling
Care Coordination
Communication
Problem Solving
Conflict Resolution
Organization
Teamwork
Prioritization
Time Management
Keyboarding
Microsoft Office
Windows
Internet Skills
Electronic Medical Records
Scheduling Software

Benefits

Health Benefits
Dental Insurance
Vision Insurance
Paid Time Off
Professional Development Opportunities
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Scheduling
Patient Care
Person- and Family-Centered Care
Care Coordination
Funder Referrals
Procura
Electronic Medical Records
Service Needs Assessment
Care Provider Assignment
Caregiver Scheduling
Schedule Optimization
Customer Service
Healthcare
Medical Terminology
Office Administration
Microsoft Office
Windows
Keyboarding
Problem Solving
Escalation Procedures
Patient Communication
Staff Coordination
French Language Proficiency

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