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Added 11 mins ago
PH
Social Worker MSW P1
Providence Healthcare
Vancouver, BC
- Full-time
…same, operational requirements may result in adjustments to scheduling, FTE, unit assignment, site, start date, or other operational details. Shifts may be booked at MSJ but this position…
Added 41 mins ago
MS
Logistics Coordinator
McGill St Laurent
Montreal, QC
- Full-time
As part of our continued growth, we are looking for a detail-oriented and highly organized Logistics Coordinator to manage the daily planning and coordination of grain transportation. You…
Added 56 mins ago
TS
Project Manager
TalentSphere Staffing Solutions
Richmond, BC
- Full-time
Excellent computer skills including experience using MS Office, Project, Scheduling and Project Management software
Added 56 mins ago
GS
Logistics Coordinator
Grain St Laurent
Montreal, QC
- Full-time
As part of our continued growth, we are looking for a detail-oriented and highly organized Logistics Coordinator to manage the daily planning and coordination of grain transportation. You…
Added 56 mins ago
OL
Education Coordinator
Oxford Learning Centres Inc.
Burlington, ON
- Full-time
…Burlington South is looking for a dynamic and motivated Education Coordinator to help students find their way to a better school…
Added 56 mins ago
Programming operations coordinator French channels, Bell Media
Bell
Montreal, QC
Position: Programming Operations Coordinator French Channels
Added 1 hour ago
K
Social Media Coordinator
Kodify
Remote, Canada
- Full-time
- Remote
…embracing thrilling challenges tailor-made for a star Social Media…
Added 1 hour ago
MW
Maintenance Coordinator
Miller Waste Systems Inc.
Brampton, ON
- Contract
The Maintenance Coordinator is responsible for coordinating and supporting maintenance operations across multiple locations within a district. This role schedules and tracks preventative…
Added 1 hour ago
TC
Product Support Coordinator - Reman - Temporary/Fulltime
Toromont Cat
Bradford, ON
- Full-time
Toromont Remanufacturing is seeking a Product Support Coordinator to join our team. The Product Support Coordinator is accountable for all work orders from opening to execution providing…
Added 1 hour ago
AI
Sr. Project Coordinator
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
- Full-time
We’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our…
Added 1 hour ago
DU
Simulation Lab Assistant
Dalhousie University
Halifax, NS
- Full-time
…Simulation Operations, the Simulation Lab Assistant will support the Coordinator Simulation-Based Education Lab, course professors, part-time academics and two lab technicians by assisting…
Added 1 hour ago
Coordonnateur(trice) des opérations, gestion des commandes // Operations Coordinator, Order Management
SharkNinja
Montreal, QC
Added 1 hour ago
Project Coordinator, Project Delivery - Various External Projects
Infrastructure Ontario
Toronto, ON
To succeed in this role, the Project Coordinator brings sound stakeholder management skills and experience finding positive solutions to complex issues with clients and diverse teams of…
Added 1 hour ago
Engineering Technologist, Capital Projects (temporary for up to 4 years)
Workforce Development
Lakeshore, ON
Provide information and preparation of capital project estimates and construction scheduling.
Added 1 hour ago
PD
Service Coordinator
Partners Development Group
Okotoks, AB
- Full-time
We are seeking a Service Coordinator for the Partners Properties residential portfolio. This role is the central link between our residents and our maintenance team. You will manage…
Added 1 hour ago
Administrative Support Coordinator
Canadian Mental Health Association BC Division
Vancouver, BC
…Response for Depression & Anxiety, the Administrative Support Coordinator will be responsible for administrative and technical support tasks to assist with day-to-day operations and to…
Added 1 hour ago
D
Patient Care Coordinator - Applewood Dental
dentalcorp
Innisfil, ON · Applewood Dental
- Full-time
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Added 1 hour ago
SM
Administrator – Kelowna, BC
Snore MD
Kelowna, BC
- Full-time
Administrator / Clinical Coordinator – Kelowna, BC
Added 1 hour ago
IC
Consultant – Museum, Events and Outreach Programme Coordinator
International Civil Aviation Organization
Montreal, QC
- Full-time
The Consultant – Museum, Events and Outreach Programme Coordinator will help bring these experiences to life. The role combines museum and exhibition coordination, educational visits and…
Added 1 hour ago
AF
Scheduling Coordinator / Office Administrator
Ace Fire Prevention
Richmond, BC
- Full-time
Proficiency with office software and scheduling tools (e.g., Microsoft Office) and comfortable learning new systems.
Added 1 hour ago
PH
45016-Scheduling Coordinator PT
ParaMed Home Health Care
Oshawa, ON
- Part-time
As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 1 hour ago
TF
Enrolment & Programming Coordinator
Toronto Fashion Academy
Toronto, ON · Greater Toronto Area, Canada
- Contract
The Enrolment & Programming Coordinator is responsible for supporting the growth, development, and day-to-day coordination of Toronto Fashion Academy’s educational programming and student…
Added 1 hour ago
FP
Maintenance Coordinator and Receptionist
Fortress Properties Inc.
Saskatoon, SK · Greater Saskatoon Metropolitan Area
- Full-time
We are seeking an organized, professional, and customer-focused Maintenance Coordinator, Reception & Office Administrator to support the daily operations of our commercial property…
Added 1 hour ago
Client Service Coordinator
Bayshore
Sudbury, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 2 hours ago
VC
Clinical Coordinator (RN/RPN), Mental Health & Addictions
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Full-time
Come work as a Clinical Coordinator (RN/RPN), Mental Health & Addictions with Vancouver Coastal Health (VCH). Apply now to join our team!

Bayshore

Client Service Coordinator

Sudbury, ON, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

Coordinate patient services by processing referrals, assessing care needs, and scheduling appropriate care providers based on client requirements, staff availability, skills, and location. Maintain accurate electronic records, communicate schedules and updates to patients and staff, and promptly address concerns through established escalation pathways.

Requirements

A secondary school diploma is required, and a related certificate or diploma in medical terminology or office administration is preferred. Candidates should have at least two years of related customer service experience, strong communication and organizational skills, computer and scheduling proficiency, and the ability to manage competing demands; French proficiency is an asset and required for Quebec locations.

Skills

Customer Service
Patient Scheduling
Care Coordination
Communication
Problem Solving
Conflict Resolution
Organization
Teamwork
Prioritization
Time Management
Keyboarding
Microsoft Office
Windows
Internet Skills
Electronic Medical Records
Scheduling Software

Benefits

Health Benefits
Dental Insurance
Vision Insurance
Paid Time Off
Professional Development Opportunities
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Scheduling
Patient Care
Person- and Family-Centered Care
Care Coordination
Funder Referrals
Procura
Electronic Medical Records
Service Needs Assessment
Care Provider Assignment
Caregiver Scheduling
Schedule Optimization
Customer Service
Healthcare
Medical Terminology
Office Administration
Microsoft Office
Windows
Keyboarding
Problem Solving
Escalation Procedures
Patient Communication
Staff Coordination
French Language Proficiency

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