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Added 14 mins ago
CH
Speech Language Pathologist
Centralus Health
St. Joseph's, NL · St Josephs, NL
- Full-time
…an interdisciplinary care team and reports to the Clinical Coordinator of Rehabilitative…
Added 14 mins ago
CH
Physical Therapist - School Based
Centralus Health
St. Joseph's, NL · St Josephs, NL
- Full-time
…the interdisciplinary care team and reports to the Clinical Coordinator of Rehab…
Added 14 mins ago
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Overhead Crane Technician - FIFO 14/14
Convergint
Regina, SK
- Internship
Respond to requests for services/maintenance notifications from the occupants of the offices and shops in a courteous and timely manner.
Added 14 mins ago
A
Document Control Specialist
Actalent
AB · Edmonton, AB
- $25 to $30 CAD / hour
- Full-time
Administrative Assistant / Document Control Coordinator
Added 14 mins ago
Physiotherapist
Health Sciences North
Sudbury, ON
…some amputations. Develop and provide appropriate treatment services as part of the Upper Extremity, Lower Extremity, Amputee and Prosthetics, and Back and Neck Specialty…
Added 14 mins ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
3. Minimum of five (5) years’ experience working within Specialized Geriatric Services.
Added 14 mins ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
3. Minimum of five (5) years’ experience working within Specialized Geriatric Services.
Added 14 mins ago
Physiotherapist
Health Sciences North
Sudbury, ON
…some amputations. Develop and provide appropriate treatment services as part of the Upper Extremity, Lower Extremity, Amputee and Prosthetics, and Back and Neck Specialty…
Added 30 mins ago
Reliability Specialist, Cranes Maintenance
ArcelorMittal
Hamilton, ON
(Senior Coordinator / Specialist / Senior Specialist)
Added 44 mins ago
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Logistic Coordinator
TF Energy Solutions
AB · Edmonton, AB
- Full-time
…transportation solutions across LTL, flat deck, and heavy haul…
Added 44 mins ago
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Event Coordinator – Rockies, AB
Cantrav
Canmore, AB
- Full-time
Cantrav is seeking an organized, adaptable, and highly motivated Event Coordinator to support both our Program Operations and Event Production teams.
Added 44 mins ago
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Event Coordinator – Montreal, QC
Cantrav
Montreal, QC
- Full-time
Cantrav is seeking an organized, adaptable, and highly motivated Event Coordinator to support both our Program Operations and Event Production teams.
Added 44 mins ago
AM
Care Planner and Relationship Coordinator
Angels My Way Home Care
Oakville, ON
- Full-time
About Us: Angels My Way Home Care is a trusted provider of personal support worker (PSW) services dedicated to enhancing the lives of seniors and individuals requiring home care support.…
Added 59 mins ago
CS
Patch Bay Coordinator
Canucks Sports & Entertainment
Vancouver, BC
- Part-time
The Patch Bay Coordinator is a liaison between the broadcast trucks and the building, creating patches to facilitate their broadcast. This is a part-time, hourly position.
Added 2 hours ago
V
Project & Shutdown Management Lead
Vale
Canada
- Full-time
…project controls, systems, construction support, and management services for individual…
Added 3 hours ago
CO
Records Management Systems (RMS) Clerk II
City of Kamloops
Kamloops, BC
- Full-time
Aquatic Operations Coordinator - City of Kamloops
Added 3 hours ago
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Account Director
Dexterra
Halifax, NS
- $60,000 to $65,000 CAD / year
- Full-time
You will play a key role in ensuring cleaning services are delivered safely, efficiently, and consistently while maintaining high standards across guest-facing and operational areas. You…
Added 3 hours ago
TC
Payroll Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $52,230 to $73,122 CAD / year
- Full-time
We’re looking for a Payroll Coordinator to ensure accurate and timely payroll processing for Home Office, Store and Distribution Services Associates across the business. In this role,…
Added 3 hours ago
DS
Logistics Coordinator
Dorigo Systems Ltd.
Burnaby, BC
- Full-time
Dorigo Systems is one of Canada’s leading Electronics Manufacturing Services (EMS) providers, delivering high-quality solutions for customers in medical, industrial, mining, oil & gas, and…
Added 3 hours ago
QE
Cantonese or Mandarin speaking Caregiver
Qualicare, Edmonton NW
Edmonton, AB
- $20 to $23 CAD / hour
- Part-time
The Health Care Aide is a member of the home care team who works under the supervision of the Care Coordinator and performs various personal care services as necessary to meet the client’s…
Added 4 hours ago
PH
Clinical Dietitian, Nutrition and Rehabilitation - BC Cancer - Abbotsford
Provincial Health Services Authority
Abbotsford, BC
- Part-time
Under the general supervision of the Clinical Coordinator as well as clinical direction from the Provincial Program Lead, Nutrition & Rehabilitation, performs clinical, education, community…
Added 4 hours ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services
Fraser Health
Delta, BC · Langley (District), BC · White Rock, BC · Langley, British Columbia
- Temporary
To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU
Added 4 hours ago
LL
Coordinator, Records Management & Privacy
Lac La Biche County
Lac la Biche, AB
- Full-time
Added 4 hours ago
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HSE Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting an HSE Coordinator to support the Infrastructure Division in B.C. Reporting to the Senior Regional HSE Manager, the HSE Coordinator serves as the on‑site…
Added 4 hours ago
SH
Loyalty & Guest Feedback Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Northland Properties is seeking a detail-orientated and tech-savvy Marketing Specialist to join our dynamic Shared Services Marketing team. This unique role supports the overall strategy…

Bayshore

Client Service Coordinator

Sudbury, ON, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

Coordinate patient services by processing referrals, assessing care needs, and scheduling appropriate care providers based on client requirements, staff availability, skills, and location. Maintain accurate electronic records, communicate schedules and updates to patients and staff, and promptly address concerns through established escalation pathways.

Requirements

A secondary school diploma is required, and a related certificate or diploma in medical terminology or office administration is preferred. Candidates should have at least two years of related customer service experience, strong communication and organizational skills, computer and scheduling proficiency, and the ability to manage competing demands; French proficiency is an asset and required for Quebec locations.

Skills

Customer Service
Patient Scheduling
Care Coordination
Communication
Problem Solving
Conflict Resolution
Organization
Teamwork
Prioritization
Time Management
Keyboarding
Microsoft Office
Windows
Internet Skills
Electronic Medical Records
Scheduling Software

Benefits

Health Benefits
Dental Insurance
Vision Insurance
Paid Time Off
Professional Development Opportunities
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Scheduling
Patient Care
Person- and Family-Centered Care
Care Coordination
Funder Referrals
Procura
Electronic Medical Records
Service Needs Assessment
Care Provider Assignment
Caregiver Scheduling
Schedule Optimization
Customer Service
Healthcare
Medical Terminology
Office Administration
Microsoft Office
Windows
Keyboarding
Problem Solving
Escalation Procedures
Patient Communication
Staff Coordination
French Language Proficiency

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