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Added 9 days ago
Client Service Coordinator (Licensed Practical Nurse)
Shannex Incorporated
Halifax, NS
Temporary
We are searching for a Client Service Coordinator (Licensed Practical Nurse) to join our Caritas Residence team based in Halifax, Nova Scotia.
Added 2 days ago
Client Care Coordinator - Service
Motion LP
Toronto, ON
Full-time
Consider joining us as a Client Care Coordinator if:
Added 2 days ago
Client Service Coordinator
Bayshore
Markham, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 2 days ago
Client Service Coordinator
Bayshore
Sudbury, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 3 days ago
Client Service Coordinator
Bayshore
Timmins, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 28 days ago
Client Service Coordinator Part Time UBC
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
Part-time
Think you have what it takes to be one of our Client Service Coordinators? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
Added 4 days ago
After Hours Client Service Coordinator
Bayshore
Fredericton, NB
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 5 days ago
Full-Time, Client Service Coordinator
Bayshore HealthCare
Ottawa, ON
Full-time
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 5 days ago
Client Service Coordinator (Healthcare)
Careica Health
Red Deer, AB
Full-time
…real-time, all while maintaining a warm, reassuring smile for the client standing right in front of them. We call them “Client Service…
Added 6 days ago
Client Service Coordinator On Call
Bayshore
ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 6 days ago
Client Service Coordinator
Bayshore
Kitchener, ON
The Client Service Coordinator pre-screens all incoming orders, performs data entry of various types of orders and handles inbound customer service inquiries. The Client Service Coordinator…
Added 15 days ago
Client Service Coordinator
HairClub
Ottawa, ON
Full-time
Accurately enters all client transactions by selecting the correct performers, service/product codes, and tenders
Added 15 days ago
Client Service Coordinator
HairClub
Ottawa, ON
Full-time
Accurately enters all client transactions by selecting the correct performers, service/product codes, and tenders
Added 16 days ago
Client Service Coordinator
Bayshore
Moncton, NB
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 17 days ago
Client Service Coordinator
Bayshore
Edmonton, AB
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 23 days ago
Client Service Coordinator
NVA Canada
Toronto, ON
Full-time
Are you a driven Client Service Representative looking for more than just a front-desk job? At McGilvray Veterinary Hospital, we’re more than a veterinary practice; we’re a veterinary…
Added 19 days ago
Client Care Coordinator - Service
Motion LP
Calgary, AB
Full-time
Consider joining us as a Client Care Coordinator if:
Added 19 days ago
Client Service Coordinator
Bayshore
Markham, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 25 days ago
Client Service Coordinator
BDA, LLC
Waterloo, ON
Full-time
The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This…
Added 27 days ago
Client Service Coordinator Part Time UBC
canteen
Vancouver, BC
Part-time
Think you have what it takes to be one of our Client Service Coordinators? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
Added 23 days ago
Part-Time Client Service Coordinator (CSC)
Bayshore
Sarnia, ON
Part-time
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Service Coordinator and be the vital link between patients, families, and healthcare…
Added 25 days ago
Client Service Coordinator
BDA
Waterloo, ON
The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This…
Added 26 days ago
Client Care Coordinator - Service
Motion LP
Whitby, ON
Full-time
Consider joining us as a Client Care Coordinator if:
Added 1 month ago
Client Service Coordinator/ Front Desk
Blo Lakeshore Village/Mississauga
Mississauga, ON
Part-time
We are looking for a friendly, professional, and organized Front Desk Receptionist & Client Service Coordinator to create a welcoming experience for every guest at BLO Blow Dry Bar. This…
Added 1 month ago
Client Service Coordinator
Bayshore
Halifax, NS
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…

Bayshore

Client Service Coordinator

Moncton, NB, Canada

Posting language: English
Posted: Sep 4, 2026

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Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing scheduling and service delivery. They are responsible for processing referrals, maintaining accurate EMR records, and resolving patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of customer service experience, preferably in a healthcare setting. Proficiency in Microsoft Office, scheduling software, and strong communication skills are required, along with a Secondary School Diploma.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
EMR software
Microsoft Office
Interpersonal skills
Time management
Organizational skills
Teamwork
Diplomacy
Keyboarding
Medical terminology

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Scheduling
EMR
Procura
Customer Service
Patient Care
Medical Terminology
Office Administration
Data Management
Communication
Problem Solving
Teamwork
Microsoft Office
Windows
Scheduling Software
Record Keeping
Referral Processing
Caregiver Coordination
Interpersonal Skills

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