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Added 5 mins ago
JI
Cashier
J.D. Irving, Limited
Clarenville, NL
- Part-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 5 mins ago
M
Senior Financial Analyst
Manulife
Toronto, ON · Montreal, QC
- Full-time
Added 5 mins ago
M
Manulife Bank, Contact Centre Supervisor
Manulife
Montreal, QC
- Full-time
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Added 20 mins ago
NB
Analyst commercial financing operation
National Bank of Canada
Montreal, QC
- Temporary
…expertise in commercial financing in all segments, both in Quebec and in the rest of Canada, their ability to meet their service agreements, and their superior client/employee experience…
Added 20 mins ago
NB
Analyst commercial financing operation
National Bank of Canada
Montreal, QC
- Temporary
…expertise in commercial financing in all segments, both in Quebec and in the rest of Canada, their ability to meet their service agreements, and their superior client/employee experience…
Added 20 mins ago
FC
Gestionnaire de projet – IT/OT Infrastructure /Project Manager – IT/OT Infrastructure
FoxBravo Consulting Inc.
Saguenay, QC
- Full-time
…IT/OT infrastructure projects in an industrial environment in Québec’s Saguenay region. Working on site, you will bring together client teams, vendors and operations to move projects…
Added 20 mins ago
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Clinical Research Associate (CRA) – Oncology | Canada
Scimega | Expert Oncology CRO
Toronto, ON
- Full-time
Languages spoken and written: French and English if based in the province of Quebec, English if based in any other province.
Added 20 mins ago
NB
Senior Data Solutions Architect
National Bank of Canada
Montreal, QC
- Full-time
Reason to require this language: you will need to work closely with our colleagues outside Quebec.
Added 20 mins ago
NB
Senior Analyst Accounting
National Bank of Canada
Montreal, QC
- Full-time
Reason to require this language: you will need to work closely with our colleagues outside Quebec.
Added 20 mins ago
NB
Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
Reason to require this language: you will need to collaborate with a regulator/authority/government body outside Quebec.
Added 20 mins ago
NB
Senior Analyst Accounting and Regulatory Capital
National Bank of Canada
Montreal, QC
- Full-time
Reason to require this language: you will need to work closely with our colleagues outside Quebec.
Added 20 mins ago
NB
Senior Commercial Credit
National Bank of Canada
Montreal, QC
- Full-time
Analyze, approve, and recommend financing requests for SMEs in Quebec and across Canada, in accordance with National Bank’s credit policies and risk appetite.
Added 20 mins ago
NB
Director Global Transaction Banking
National Bank of Canada
Montreal, QC
- Full-time
Build and grow National Bank’s Global Transaction Banking franchise across Quebec.
Added 20 mins ago
DE
Debrief Supervisor
DHL Express
Montreal, QC
- Full-time
Added 20 mins ago
NB
Expert Trust Services - Estate settlement
National Bank of Canada
Montreal, QC
- Full-time
Be a member of the Chambre des notaires du Québec.
Added 20 mins ago
NB
Senior Analyst US Tax Operations
National Bank of Canada
Montreal, QC
- Full-time
Reason to require this language: you will need to collaborate with a regulator/authority/government body outside Quebec.
Added 20 mins ago
M
Financial Controller
MANDY'S
Montreal, QC
- Full-time
Today that idea powers 17 restaurants across Québec, Ontario and British Columbia, with Alberta opening soon. Every one of them runs on five values - Community, Joy, Creativity, Excellence…
Added 20 mins ago
E
Financial Data Analyst
EPITEC
Montreal, QC
- Contract
Added 20 mins ago
NB
Real Estate Broker
National Bank of Canada
Calgary, AB
- Full-time
…brokerage services are currently offered in Alberta, Ontario and Québec, while mortgage brokerage services are offered…
Added 20 mins ago
Claims Appraiser - Property
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
Working Business Language: English. This role requires regular interaction with customers in Quebec region where the primary business language utilized is English. As such, the successful…
Added 20 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Boucherville, QC
Added 20 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Beloeil, QC
Added 20 mins ago
Territory Account Manager
Insight Enterprises, Inc.
Montreal, QC
Added 20 mins ago
Retail Sales Associate, Meadowlands Plaza
Bell
Hamilton, ON
Adequate knowledge of French is required for positions in Quebec.
Added 35 mins ago
T
Actuarial Analyst I - Project Development & Optimization
TD
Toronto, ON
- Full-time

Bayshore

Client Service Coordinator

Brantford, ON, Canada

Pay rate: $24 per hour

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Job details

Pay: Pay rate: $24 per hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Details:

Casual, requiring every other weekend, with potential to pick up additional week day evenings, per branch needs
Pay rate: $24 per hour

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate EMR records, and addressing patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of customer service experience, preferably in a healthcare setting, and strong computer proficiency. A secondary school diploma is required, with preference given to those holding a certificate in Medical Terminology or Office Administration.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
EMR software
Microsoft Office
Interpersonal skills
Time management
Teamwork
Medical terminology
Organizational skills
Diplomacy
Keyboarding
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Scheduling
EMR
Procura
Customer Service
Medical Terminology
Office Administration
Patient Care
Caregiver Coordination
Data Management
Communication
Problem Solving
Microsoft Office
Windows
Interpersonal Skills
Teamwork
Time Management
Diplomacy
Keyboarding
Home Health Care
Community Health
Record Keeping
Referral Processing
Scheduling Software

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