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Added 1 min ago
MC
Partnership & Business Developer
Mi'kmaq Confederacy of Prince Edward Island
Scotchfort, PE
- Full-time
Work in a client-centered environment with clients requiring varying levels of support to improve their quality of life.
Added 3 mins ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
Project Coordinator / Assistant Project Manager – General Contracting
Added 3 mins ago
LC
Client Experience & Service Coordinator
LightForm Canada
Vancouver, BC
- Full-time
LightForm is looking for a proactive, detail-oriented Client Experience & Service Coordinator to join our Edmonton Head Office team.
Added 3 mins ago
RV
Nurse Coordinator
Renfrew Victoria Hospital
Renfrew, ON
- Contract
Demonstrated effective skills in the provision of family support integral to provide client-centered care.
Added 18 mins ago
VC
Transition Services Coordinator (Registered Nurse) - Nursing
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Temporary
Within the context of a client and family centred care model and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) Nursing Professionals (BCCNP) standards of…
Added 19 mins ago
A
Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
AECOM is seeking a Project Coordinator to support our Buildings + Places team in a newly created position based in Ottawa, ON.
Added 32 mins ago
VH
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON
- Part-time
Support safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement.
Added 32 mins ago
FH
Cardiac Sonographer - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- $43.32 to $54.04 CAD / hour
- Part-time
Reporting to the Supervisor, Cardiac Sonography and Site Coordinator, Medical Imaging, the Cardiac Sonographer practices in accordance with the standards of professional practice as well as…
Added 32 mins ago
EP
Industrial Hygiene Coordinator
EHS Partnerships Ltd.
AB · Edmonton, AB
- $30 to $40 CAD / hour
- Full-time
EHS Partnerships Ltd. (EHSP) has an immediate opening in our Edmonton location for a Industrial Hygiene Coordinator. This is a mid-level, permanent, full-time position.
Added 32 mins ago
LC
Client Experience & Service Coordinator
LightForm Canada
AB · Edmonton, AB
- Full-time
LightForm is looking for a proactive, detail-oriented Client Experience & Service Coordinator to join our Edmonton Head Office team.
Added 32 mins ago
H
Bilingual Client Care Coordinator
HearCANADA
Ottawa, ON
- Full-time
We are seeking a Client Care Coordinator to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client…
Added 32 mins ago
AC
Senior Administrator
Axxcelus Capital Advisory
Calgary, AB
- Full-time
…the firm’s administration and coordinate several concurrent client projects. The pace is high, and deadlines on different projects often fall in the same week. Your responsibilities grow as…
Added 33 mins ago
VH
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON · Soudan Office
- Part-time
Support safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement.
Added 33 mins ago
EC
CAD Technician/Project Coordinator
EnGlobe Corp.
Kitchener, ON · London, ON
- Full-time
Reviewing and checking drawings for accuracy and completeness, ensuring they meet project specifications and client requirements
Added 48 mins ago
JQ
Sourcing Coordinator
Just Quality International Inc.
Toronto, ON · North York, ON
- $60,000 to $65,000 CAD / year
- Full-time
…approach, we offer hundreds of tailored products to meet diverse client needs. Proudly recognized by The Globe and Mail as one of Canada’s Top 500 Growing Companies (2021–2025), we continue…
Added 1 hour ago
Client Service Coordinator
Bayshore
Sudbury, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 1 hour ago
A
Traffic And Customs Coordinator
Actalent
Mississauga, ON
- $40 to $45 CAD / hour
- Contract
The Traffic and Customs Coordinator is responsible for ensuring compliance with all transportation-related activities to make products available to customers. This includes planning,…
Added 1 hour ago
KG
Client service Co-ordinator
Kilgour Group - IG Private Wealth Management
Sudbury, ON · Greater Sudbury, ON
- Full-time
The Kilgour Group Private Wealth Management is looking for an organized, adaptable and client-focused Client Service Coordinator to join our team in Sudbury.
Added 1 hour ago
IG
Supply Chain and Customer Service Coordinator
itec group Inc.
London, ON
- $65,000 to $75,000 CAD / year
- Full-time
We’re excited to share an opportunity for an existing vacancy as a Supply Chain & Customer Service Coordinator in the London, Ontario area.
Added 1 hour ago
VC
Transition Services Coordinator (Registered Nurse) - Nursing
Vancouver Coastal Health
Vancouver, BC
- Full-time
Within the context of a client and family centred care model and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) Nursing Professionals (BCCNP) standards of…
Added 1 hour ago
IG
Exec Assistant and Site Coordinator
Insight Global
Montreal, QC
- $30 to $35 CAD / hour
- Contract
Insight Global is seeking a Bilingual Executive Assistant & Site Coordinator. The successful individual will provide high-level executive support while serving as a key point of…
Added 1 hour ago
VC
Diagnostic Medical Sonographer - Clinical Educator/Instructor - Site/Department (P2BE)
Vancouver Coastal Health
Richmond, BC
- $48.47 to $60.48 CAD / hour
- Temporary
…EDUCATOR:The Clinical Education provides clinical/practice support (i.e. Diagnostic Medical Sonography: General, Cardiac, Vascular, and/or Breast), formal training and education to…
Added 1 hour ago
WA
Bilingual Client Care Coordinator
WSA Americas
Ottawa, ON
- Full-time
We are seeking a Client Care Coordinator to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client…
Added 1 hour ago
VC
Diagnostic Medical Sonographer - Clinical Educator/Instructor - Site/Department (P2BE)
Vancouver Coastal Health
Richmond, BC
- Full-time
The Clinical Education provides clinical/practice support (i.e. Diagnostic Medical Sonography: General, Cardiac, Vascular, and/or Breast), formal training and education to designated staff.…
Added 1 hour ago
TS
Christmas Central Supervisor
The Salvation Army in Canada
Chilliwack, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…

Bayshore

Client Service Coordinator

Sudbury, ON, Canada

Apply About employer

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate records in the EMR, and resolving patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of related customer service experience, preferably in a healthcare setting. A secondary school diploma is required, with a related certificate in medical terminology or office administration preferred.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Medical terminology
Office administration
Interpersonal skills
Teamwork
Time management
Computer literacy
Microsoft office
Procura
Diplomacy
Record keeping

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Home care
Community health
Scheduling
Procura
EMR
Patient care
Customer service
Medical terminology
Office administration
Caregiver coordination
Data management
Interpersonal communication
Problem solving
Documentation
Team collaboration
Work-life balance
Professional development
Equity
Diversity
Inclusion

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