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Added 12 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Saint-Constant, QC · St Constant, QC
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 13 mins ago
Product Design Intern
Stripe
Toronto, ON
…greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the…
Added 13 mins ago
BP
Cook
Boston Pizza
Sainte-Julie, QC
- Full-time
…the job done. Wage starts at minimum but negotiable based on experience. We'd love to have you on our…
Added 13 mins ago
RB
Sales Trainee - Contract
Red Bull
Toronto, ON · Scarborough
- Contract
…needed. Sales Trainee will work with management to maintain customer relationships between sales, merchandising and operations for all large & small format “off premise” stores. The primary…
Added 27 mins ago
TS
Propriétaire Exploitant - Owner Operator - Class 1 - Citerne sèche - Dry Bulk
The Seaboard Transport Group
Montreal, QC
- Full-time
Minimum de 2 ans d’expérience vérifiable comme chauffeur classe 1
Added 27 mins ago
CI
End User Support - Contract
Compugen Inc
Toronto, ON
- Contract
…and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and…
Added 27 mins ago
Y
Field Service Engineer I
Yokogawa
NB · Chiasson Office, NB
- Full-time
Participate in project meetings, customer site visits, and other project activities to gain practical engineering and project execution experience.
Added 27 mins ago
FR
General Accounting Administrator
FirstService Residential Canada
Calgary, AB
- Full-time
Experience in residential rental property management, professional services, or financial services is an advantage.
Added 27 mins ago
A
Executive Assistant, GTM Data & Intelligence
Autodesk
Toronto, ON
- Full-time
2-5+ years of experience providing administrative support to senior leaders
Added 27 mins ago
KS
Outside Sales Representative - Electrical Utilities
Kinetic Search Group
Quebec, QC
- Full-time
We are currently seeking an experienced Outside Sales Representative to support continued business development and customer growth throughout Quebec, with a preference for candidates based…
Added 27 mins ago
S
Data & AI Solution Architect
SaskTel
Regina, SK
- Contract
Salary: $86,109 - $114,811 (Based on education and experience)
Added 27 mins ago
FH
Adventure & Experiences Guide
Fairmont Hotels & Resorts
Banff, AB
- Temporary
…wide variety of talents but above all should have excellent customer service skills and a willingness to…
Added 27 mins ago
AS
Business Data Analyst
Apex Systems
Toronto, ON
- $65 to $70 CAD / hour
- Contract
…compliance. A typical example is a front-line process for obtaining customer signatures: was it done properly and on time, and how should any issue be remediated. The analyst works directly…
Added 27 mins ago
SE
Supplier Quality Engineer
Siemens Energy
Oakville, ON
- Full-time
Minimum of 8 years of professional experience in supplier quality management or quality management, including supplier qualification and technical supplier development.
Added 27 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Vaudreuil-Dorion, QC
- Full-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 27 mins ago
AS
Senior C# / .NET Developer – QA Automation
Apex Systems
Mississauga, ON
- $80 to $95 CAD / hour
- Full-time
Experience developing or validating automated customer journeys across both English and French user experiences.
Added 27 mins ago
PB
Risk & Compliance Analyst / Auditor
Pacific Blue Cross
Burnaby, BC
- Full-time
This is an exciting opportunity for a strategic risk and compliance professional who enjoys working at the intersection of regulatory compliance, enterprise risk management, audit,…
Added 27 mins ago
TO
Events & Group Sales Manager - Time Out Market, Vancouver
Time Out Market
Vancouver, BC
- $65,000 to $70,000 CAD / year
- Full-time
…event coordination to ensure a seamless, high-quality guest…
Added 27 mins ago
B
Senior Financial Analyst
BGIS
Markham, ON
- Full-time
…successful candidate’s competencies, including but not limited to experience, education, professional designations and performance related to this…
Added 27 mins ago
AC
Commercial Lines Underwriter P&C – Middle Market
Aviva Canada
Markham, ON
- Full-time
Minimum 5 years of Commercial Property & Casualty underwriting experience, preferably with mid-market and large commercial accounts.
Added 27 mins ago
B
Junior Fire Alarm Technician
BGIS
Toronto, ON
- Full-time
Professional communication, dependable attendance and a customer-service mindset.
Added 27 mins ago
RH
IT Administrator
Robert Half
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
You have three or more years of IT Support experience in a professional office environment
Added 27 mins ago
M
Client Support Specialist
Meltwater
Toronto, ON
- Full-time
…individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Support Specialist, you will closely collaborate with…
Added 27 mins ago
B
Electrical Journeyperson CCQ
BGIS
Montreal, QC
- Full-time
Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
Added 27 mins ago
SG
Service Associate - Server
Shangri-La Group
Toronto, ON
- Full-time
…quality and service complaints at earliest and first point of customer contact, ultimately providing outstanding customer service and a memorable dining…

Bayshore

Client Service Coordinator

Sudbury, ON, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate records in the EMR, and resolving patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of related customer service experience, preferably in a healthcare setting. A secondary school diploma is required, with a related certificate in medical terminology or office administration preferred.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Medical terminology
Office administration
Interpersonal skills
Teamwork
Time management
Computer literacy
Microsoft office
Procura
Diplomacy
Record keeping

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Home care
Community health
Scheduling
Procura
EMR
Patient care
Customer service
Medical terminology
Office administration
Caregiver coordination
Data management
Interpersonal communication
Problem solving
Documentation
Team collaboration
Work-life balance
Professional development
Equity
Diversity
Inclusion

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