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Added 1 hour ago
SN
Patient Care Coordinator
Sage Naturopathic Clinic
Oakville, ON
- Full-time
Customer service or sales experience, especially when explaining options and helping patients determine the next step.
Added 1 hour ago
HD
Human Resources Coordinator
Hotel Dieu Shaver Health and Rehabilitation Centre
St. Catharines, ON
- Internship
…skills, sound judgment, and a commitment to providing outstanding customer service. The successful candidate will be highly organized, adaptable, and comfortable managing multiple…
Added 1 hour ago
RT
Dispatch Coordinator
Right-Link Transport & Logistics ltd
Abbotsford, BC
- Full-time
Role Description The Dispatch Coordinator is a full-time, on-site role located in Abbotsford, BC. This role is responsible for scheduling and dispatching drivers, coordinating routes, and…
Added 2 hours ago
PD
Administrative Coordinator/Program Coordinator
Paul Davis Restoration of the National Capital Region, VA
Fort McMurray, AB
- Full-time
…throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore…
Added 2 hours ago
LP
Youth Initiatives Coordinator
Lethbridge Polytechnic
Lethbridge, AB
- Internship
Essential qualities include attention to detail, independence, good judgment, quality customer service and confidentiality
Added 2 hours ago
S&
Coordinator, Logistics
Silk & Snow
Toronto, ON
- Full-time
Monitor the flow of White Glove orders across systems to ensure timely fulfillment, including tracking exchange orders created by the Customer Service team.
Added 4 hours ago
TL
PREVENTIVE MAINTENANCE TECHNICIAN (I)
Troy Life & Fire Safety Ltd.
Langley (District), BC · Langley, BC
- Full-time
Ensure the most productive use of time by regularly communicating with their service coordinator when a job is completed.
Added 4 hours ago
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Fulfilment Operations Coordinator
IKEA
Hamilton, ON
- Full-time
Support leaders in coordinating daily operations, guiding coworkers, and helping to ensure operational and customer service goals are achieved.
Added 4 hours ago
LC
Client Experience & Service Coordinator
LightForm Canada
Vancouver, BC
- Full-time
LightForm is looking for a proactive, detail-oriented Client Experience & Service Coordinator to join our Edmonton Head Office team.
Added 4 hours ago
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Coordonnateur.trice, logistique
Logistec
Montreal, QC
- Full-time
Are you passionate about logistics? Are you known for providing excellent customer service and motivated by achieving your goals? If so, this Logistics Coordinator position is for you!
Added 4 hours ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
Assist IT Service Management Coordinator with service management related duties
Added 4 hours ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners/HomeSense - Mega Centre Saint-Eustache
TJX Companies
Saint-Eustache, QC · St-Eustache, Quebec
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 5 hours ago
MS
Facilities Maintenance Worker (1.0 Evenings, Permanent)
Main Street Project Inc.
Winnipeg, MB
- Full-time
Customer Service skills, ability to interact professionally with staff, visitors, clients and management
Added 5 hours ago
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Senior Project Engineer Project Engineering - Decarbonization
St. Michael's Hospital
Toronto, ON
- Full-time
Delegate tasks as necessary to Project Engineer, Engineering Assistants and external consultants, contractors, trades and service technicians.
Added 5 hours ago
LC
Client Experience & Service Coordinator
LightForm Canada
AB · Edmonton, AB
- Full-time
LightForm is looking for a proactive, detail-oriented Client Experience & Service Coordinator to join our Edmonton Head Office team.
Added 5 hours ago
TH
Quality & Regulatory Coordinator
Trudell Healthcare Solutions Inc.
London, ON
- Full-time
…looking for a detail-oriented, proactive, Quality & Regulatory Coordinator who brings strong organizational skills, analytical thinking, and a commitment to continuous improvement. You'll…
Added 5 hours ago
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Project Coordinator - Insulation
PERMA-PIPE
Camrose, AB
- Full-time
We’re looking for a detail-oriented and customer-focused Project Coordinator – Insulation to support our district heating and cooling business. In this role, you will manage all…
Added 5 hours ago
1
Dental Receptionist / Treatment Coordinator-Cariboo Dental
123Dentist
Williams Lake, BC
- $27 to $33 CAD / hour
- Full-time
Welcome patients and provide excellent customer service
Added 5 hours ago
LJ
#2026-OSM40-Outreach Support Mentor
Life's Journey Inc.
Brandon, MB
- Full-time
…The Outreach Support Mentor will work alongside the Drop in Coordinator and Clinical team. This includes participating in the ongoing planning, monitoring, and communication of activities…
Added 5 hours ago
UO
Exercise Trainer, Physiology & Pharmacology
University of Calgary
Calgary, AB
- Internship
Demonstrated strong communication, team and customer service skills, and an ability to exercise judgment within established guidelines
Added 5 hours ago
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Store Manager
Source Office Furniture & Systems Ltd.
Kelowna, BC
- Full-time
…throughout Canada. We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our success. We are a rapidly growing…
Added 5 hours ago
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Bilingual Client Care Coordinator
HearCANADA
Ottawa, ON
- Full-time
We are seeking a Client Care Coordinator to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client…
Added 5 hours ago
LJ
#2026-OSM41 - Outreach Support Mentor
Life's Journey Inc.
Winnipeg, MB
- Full-time
…The Outreach Support Mentor will work alongside the Drop in Coordinator. This includes participating in the ongoing planning, monitoring, and communication of activities of the program…
Added 5 hours ago
EC
CAD Technician/Project Coordinator
EnGlobe Corp.
Kitchener, ON · London, ON
- Full-time
Added 5 hours ago
JQ
Sourcing Coordinator
Just Quality International Inc.
Toronto, ON · North York, ON
- $60,000 to $65,000 CAD / year
- Full-time
…food solutions. With a trusted global network and a flexible, customer-centric approach, we offer hundreds of tailored products to meet diverse client needs. Proudly recognized by The Globe…

Bayshore

Client Service Coordinator

Sudbury, ON, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate records in the EMR, and resolving patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of related customer service experience, preferably in a healthcare setting. A secondary school diploma is required, with a related certificate in medical terminology or office administration preferred.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Medical terminology
Office administration
Interpersonal skills
Teamwork
Time management
Computer literacy
Microsoft office
Procura
Diplomacy
Record keeping

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Home care
Community health
Scheduling
Procura
EMR
Patient care
Customer service
Medical terminology
Office administration
Caregiver coordination
Data management
Interpersonal communication
Problem solving
Documentation
Team collaboration
Work-life balance
Professional development
Equity
Diversity
Inclusion

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