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UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
…the Manager of Partnerships, and the Strategic Initiatives Coordinator, the position supports the effective implementation and stewardship of Kula initiatives, programs, fellowships,…
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MN
CEG Program Coordinator
Métis Nation-Saskatchewan
Saskatoon, SK
- Full-time
POSITION TITLE: ELCC Program Coordinator – Community Enrichment Grant
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Project Engineer
Kiewit
Calgary, AB
- Full-time
…teams based on the work that is available, combined with the development plans, skill sets and career goals of each team member. This means your Kiewit adventure is custom-designed to meet…
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EA
Building Maintenance Coordinator
Execaire Aviation
Dorval, QC
- Full-time
The Building Maintenance Coordinator is responsible for ensuring the safe, reliable, and continuous operation of all building systems and critical paint shop infrastructure supporting…
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HR Coordinator - Corporate Services
Graham
Calgary, AB
- Full-time
Join our HR Operations team as a Human Resources Coordinator, supporting an exceptional employee experience across Canada and the US. Reporting to the Manager, HR Operations Excellence,…
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Project Engineer
Kiewit
AB · Edmonton, AB
- Full-time
…teams based on the work that is available, combined with the development plans, skill sets and career goals of each team member. This means your Kiewit adventure is custom-designed to meet…
Added 30 mins ago
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Project Coordinator - Water/Wastewater
Graham
Mapleton, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Water/Wastewater Division. Reporting to the Senior Operations Manager, this role is integral to coordinating,…
Added 30 mins ago
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Project Coordinator - Water/Wastewater
Graham
Toronto, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Mechanical and Electrical scopes within our Water/Wastewater Division. Reporting to the Senior Project Manager and…
Added 31 mins ago
FH
Cardiac Sonographer - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
- Part-time
…addition, we value career advancement and offer professional development and education…
Added 45 mins ago
MO
Director of Community Development
Municipality of the County of Annapolis
Annapolis Royal, NS
- Full-time
The Director of Community Development plays a key role in overseeing the community development and recreation functions in the Municipality of the County of Annapolis. The role provides…
Added 45 mins ago
BC
Stewarding Assistant Manager
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Added 45 mins ago
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Surface Training & Lockout Coordinator
Nutrien
Saskatoon, SK
- Full-time
Provide back-up coverage for Operations Coordinator Role, when necessary
Added 58 mins ago
MC
Partnership & Business Developer
Mi'kmaq Confederacy of Prince Edward Island
Scotchfort, PE
- Full-time
Assist Senior Program Coordinator in the development of annual operational plans as well as completing quarterly and yearly reports as a part of the project.
Added 1 hour ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
Project Coordinator / Assistant Project Manager – General Contracting
Added 1 hour ago
I
Fulfilment Operations Coordinator
IKEA
Hamilton, ON
- Full-time
A growth mindset with the eagerness to continuously learn, develop new skills, and contribute to both business success and the development of co-workers.
Added 1 hour ago
LC
Client Experience & Service Coordinator
LightForm Canada
Vancouver, BC
- Full-time
LightForm is looking for a proactive, detail-oriented Client Experience & Service Coordinator to join our Edmonton Head Office team.
Added 1 hour ago
FH
Registered Nurse, Medicine, Ridge Meadow s Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 hour ago
CE
Operational Integrity Field Operator
Cenovus Energy
Lloydminster, SK
- Full-time
…operations across our assets. Reporting to the Operations Integrity Coordinator, you will play an important role in coordinating supplier activities, minimizing operational downtime,…
Added 1 hour ago
L
Coordonnateur.trice, logistique
Logistec
Montreal, QC
- Full-time
Are you passionate about logistics? Are you known for providing excellent customer service and motivated by achieving your goals? If so, this Logistics Coordinator position is for you!
Added 1 hour ago
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Quality Inspector
GFT
Toronto, ON
- Full-time
As a Quality Coordinator/Inspector, you will execute hands-on QA/QC inspections across all project phases, from design through to construction and closeout. You will verify field compliance…
Added 1 hour ago
VC
Transition Services Coordinator (Registered Nurse) - Nursing
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Temporary
…vision and values of the organization, the Transition Services Coordinator leads and facilitates acute to community transitions by assessing and evaluating clinical and functional need and…
Added 1 hour ago
A
Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
AECOM is seeking a Project Coordinator to support our Buildings + Places team in a newly created position based in Ottawa, ON.
Added 1 hour ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners/HomeSense - Mega Centre Saint-Eustache
TJX Companies
Saint-Eustache, QC · St-Eustache, Quebec
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
VH
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON
- Part-time
Support safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement.
Added 1 hour ago
FH
Cardiac Sonographer - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
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…addition, we value career advancement and offer professional development and education…

Bayshore

Client Service Coordinator

Sudbury, ON, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and service delivery. They are responsible for processing referrals, maintaining accurate records in the EMR, and resolving patient concerns with diplomacy.

Requirements

Candidates must have a minimum of two years of related customer service experience, preferably in a healthcare setting. A secondary school diploma is required, with a related certificate in medical terminology or office administration preferred.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Medical terminology
Office administration
Interpersonal skills
Teamwork
Time management
Computer literacy
Microsoft office
Procura
Diplomacy
Record keeping

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Home care
Community health
Scheduling
Procura
EMR
Patient care
Customer service
Medical terminology
Office administration
Caregiver coordination
Data management
Interpersonal communication
Problem solving
Documentation
Team collaboration
Work-life balance
Professional development
Equity
Diversity
Inclusion

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