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Added 11 mins ago
S
13624 - Tenant Support Coordinator
S.U.C.C.E.S.S.
Vancouver, BC
- Full-time
- Temporary
Responsible for coordinating tenant relations and housing services through oversight, provision, development and action on areas such as tenant administration, supporting tenant selection…
Added 11 mins ago
H&
Front Office Coordinator
Heidrick & Struggles
Toronto, ON
- Full-time
…performance through premier human capital leadership advisory services. For more than 70 years, we’ve delivered value for our clients by leveraging unrivaled expertise to help organizations…
Added 11 mins ago
Marketing Coordinator
Appnovation Technologies
Vancouver, BC
We are seeking a hands-on Marketing Coordinator with strong Figma skills and an AI-forward way of working to support our small, three-person Global Marketing team. In this role, you will…
Added 25 mins ago
BO
Departmental Business Coordinator
Bank of Canada
Ottawa, ON
- Full-time
Reporting to the Deputy Managing Director (DMD), Corporate Services (CS), the Departmental Business Coordinator plays a key role in supporting the Managing Director (MD), the DMD, and the…
Added 25 mins ago
CF
National Recreation Coordinator
Canadian Forces Morale and Welfare Services (CFMWS)
Ottawa, ON
- Full-time
In addition to program delivery, the National Recreation Coordinator serves as a key resource for recreation staff across Bases and Wings, providing guidance on programming, policies,…
Added 26 mins ago
4S
Project Coordinator - GAC
49 Solutions
Ottawa, ON
- $100,000 to $1,100,000 CAD / year
49 Solutions is seeking an experienced Project Coordinator to support an upcoming opportunity with Global Affairs Canada (GAC).
Added 40 mins ago
OP
Contracts Coordinator
Ontario Power Generation
Bowmanville, ON
- Contract
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Contracts Coordinator.
Added 40 mins ago
MD
Auditor - Revenue Tax Specialist
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 40 mins ago
P
Customer Service and Order Coordinator
PheedLoop
Toronto, ON
- Full-time
PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.
Added 41 mins ago
Human Resources Coordinator
PCL Construction
Ottawa, ON
As a Human Resources Coordinator for PCL Constructors Canada Inc. in Ottawa, Ontario, you'll be part of a collaborative HR team supporting fast-paced district and project operations. In…
Added 41 mins ago
SB
Field Marketing Coordinator Intern - Peterborough
Stanley Black & Decker, Inc.
Peterborough, ON · ON
- Full-time
As a Field Marketing Coordinator (FMC) Intern (May to August 2027), you will be part of a dedicated team based in the Peterborough region and reporting directly to the Field Marketing…
Added 41 mins ago
SB
Field Marketing Coordinator Intern - Barrie
Stanley Black & Decker, Inc.
Barrie, ON · ON
- Full-time
As a Field Marketing Coordinator (FMC) Intern (May to August 2027), you will be part of a dedicated team based in the Barrie region and reporting directly to the Territory Manager,…
Added 41 mins ago
UH
Research Facilities Coordinator
University Health Network
Toronto, ON
- Full-time
The Research Facilities Coordinator supports the daily operations, maintenance, and compliance of research laboratories and core facilities. This role ensures a safe, functional, and…
Added 41 mins ago
Client Service Coordinator
Bayshore
Markham, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 56 mins ago
MI
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Marriott International
Sherbrooke, QC
- Contract
…sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).…
Added 56 mins ago
TS
Residential Support Worker-Casual
The Salvation Army in Canada
Moncton, NB
- Part-time
Responsible to: Residential Services Manager, Greenfield House.
Added 56 mins ago
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Advisor Transition Coordinator
Optimize Financial Group
Toronto, ON
- Full-time
We are hiring an Advisor Transition Coordinator to join our Advisor Transition Team at our Toronto Head Office. In this role, you own the onboarding journey for experienced financial…
Added 56 mins ago
AC
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Albarrie Canada Limited
Barrie, ON
- Full-time
…decades, we have consistently delivered high-quality products and services to a diverse range of industries. Our commitment to sustainability and cutting-edge technology has made us a…
Added 56 mins ago
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Wealth Operations Analyst I
TD
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- Full-time
Added 56 mins ago
Bus Driver
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Report any incidents, delays or safety concerns to the Transportation Coordinator.
Added 56 mins ago
RAI MDS COORDINATOR
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Added 56 mins ago
Senior Associate, OOH Solutions
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Toronto, ON
Ability to delegate and oversee Coordinator workload
Added 56 mins ago
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Coordinator, Gift Processing
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- Full-time
The Ottawa Food Bank is seeking a detail-oriented and collaborative Coordinator, Gift Processing to join our team. This role is integral to supporting the organization’s fundraising efforts…
Added 56 mins ago
H
Assessor Coordinator Degree
HealthCareersInSask.ca
Swift Current, SK
- Full-time
Salary or Pay Band: Pay Band Assessor Coordinator - Degree $36.721 to $44.902
Added 56 mins ago
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Nurse B - Registered Nurse
HealthCareersInSask.ca
Swift Current, SK
- Full-time
Job Description: Reporting to the Program manager, supervisor and Nurse Coordinator, the Community Mental Health Nurse B, works as part of an integrated multidisciplinary mental health and…

Bayshore

Client Service Coordinator

Markham, ON, Canada

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

This part-time position requires an in-office presence at our Markham location from 8:30 a.m. to 4:30 p.m., with the potential for additional remote shifts available between 5:00 a.m. and 10:00 p.m. Eligible employees may also participate in our health and dental benefits program.

Location: 340 Ferrier Street, Unit 2, Markham, ON, L3R 2Z5

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator acts as a vital link between patients, families, and healthcare providers by managing schedules and coordinating service delivery. They are responsible for processing referrals, maintaining accurate records in the EMR, and addressing patient concerns with diplomacy.

Requirements

Candidates must have at least two years of related customer service experience, preferably within a healthcare setting. Strong communication skills, proficiency in scheduling software, and a Secondary School Diploma are required, with additional certifications in medical terminology or office administration preferred.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Interpersonal skills
Time management
Teamwork
Computer literacy
Microsoft Office
Medical terminology
Office administration
Diplomacy
Attention to detail
Adaptability

Benefits

Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Healthcare
Client Service
Scheduling
Procura
EMR
Patient Care
Customer Service
Administration
Medical Terminology
Office Administration
Data Management
Coordination
Communication
Problem Solving
Interpersonal Skills
Teamwork
Microsoft Office
Windows
Scheduling Software
Home Care
Community Health
Patient Advocacy
Documentation
Referral Management
Work-life Balance

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