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Added 1 min ago
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Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 2 mins ago
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Customer Success Manager, North America
tripstack
Toronto, ON
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 2 mins ago
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Weekend Manager, CREST Live-In Treatment
Strides Toronto
Toronto, ON · Scarborough, ON
- $84,258 to $98,120 CAD / year
- Full-time
Strides Toronto Support Services (“Strides Toronto”) Strides Toronto is a multi-service agency supporting infants, children, youth and young adults from birth to age 29, and their families,…
Added 2 mins ago
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Customer Success Manager, North America
tripstack
Montreal, QC
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 32 mins ago
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Respiratory Therapy Educator - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Client service oriented, with the ability to effectively work with diverse individuals / teams
Added 32 mins ago
SF
Sales Coordinator
Sprouse Fire & Safety
Calgary, AB
- Full-time
A part of the Onyx-Fire family of companies, a leader in the Canadian fire protection service industry, Sprouse Fire & Safety, is growing and searching for a Sales Coordinator to support…
Added 47 mins ago
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Coordonateur·trice au succès client / Customer Success Coordinator
Fundica
Montreal, QC
- Full-time
…carrière, pour occuper le poste de coordonnateur·trice au succès client. Vous serez à l'écoute de nos clients, vous gérerez l'intégration et la formation, puis vous ferez progresser leur…
Added 1 hour ago
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Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
…guidelines / procedures while adhering to formal or informal Service Level Agreement(s)…
Added 1 hour ago
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Billing Coordinator
Blackstone Industrial Services Inc
Sherwood Park, AB
- Full-time
…static equipment. As one of North America’s leading technical service providers, we excel in field services, parts, repairs, and engineering. Trusted by industries such as heavy oil and…
Added 1 hour ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
…for our local and global community and elevate student and client impacts at local, national, and international…
Added 1 hour ago
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Operations Coordinator
Aston Carter
Langley (District), BC · Langley, BC
- $21 to $24 CAD / hour
- Contract
Aston Carter's large client in Langley is seeking an Operations Coordinator to join their team! This individual will support a busy Operations team with high-volume, time-sensitive data…
Added 1 hour ago
BH
Evaluation and Quality Improvement Coordinator
Boyle-McCauley Health Care
Edmonton, AB
- $24.15 to $32.36 CAD / hour
- Full-time
The Evaluation and Quality Improvement Coordinator plays a critical role in assessing the impact and effectiveness of programs and services, using data-driven indicators to enhance…
Added 1 hour ago
PE
Operations & Production Coordinator (EDM Machining)
Punik EDM Inc
Montreal, QC
- Full-time
Operations & Production Coordinator (EDM Machining)Punik EDM - Saint-Laurent, QC
Added 1 hour ago
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Accounting Clerk
NHLPA
Toronto, ON
- Full-time
-Experience in client service or customer service roles, an asset.
Added 1 hour ago
Project Coordinator
ATS Automation
Cambridge, ON
…1000 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers…
Added 1 hour ago
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Senior Purchasing And Procurement Coordinator
Aston Carter
Burlington, ON
- $75,000 to $85,000 CAD / year
- Full-time
The Senior Purchasing and Procurement Coordinator oversees end-to-end procurement activities for materials, services, equipment, and capital purchases across multiple Ontario sites. This…
Added 2 hours ago
WA
Bilingual Sales & Reception Coordinator
WSA Americas
Ottawa, ON
- Full-time
We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team! In this role, you will be responsible for administrative duties…
Added 2 hours ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services
Fraser Health
Surrey, BC
- Temporary
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 2 hours ago
IG
Transportation Coordinator
Insight Global
Calgary, AB
- Contract
Insight Global is seeking a (Night Shift) Transportation Coordinator to join one of our top retail client's Transportation team in Calgary, Alberta. This individual will serve as the…
Added 2 hours ago
GW
Bilingual Billing Coordinator
Gowling WLG
Ottawa, ON
- $49,000 to $74,100 CAD / year
- Full-time
We are looking for a Billing Coordinator to join our team. Working in a team environment our Billing Coordinator will perform a variety of clerical and accounting tasks, following…
Added 2 hours ago
BS
Bilingual Customer Operations Coordinator
Bilingual Source
Vaughan, ON
- $50,000 to $60,000 CAD / year
- Full-time
…and taking ownership until an issue is fully resolved? Our client in the logistics services sector is looking for a Bilingual Customer Operations Coordinator who can support customers and…
Added 2 hours ago
EI
Environmental Professional / Project Coordinator
Ecoventure Inc
AB · Edmonton, AB
- Full-time
§ Uphold Ecoventure's commitment to technical excellence and client service.
Added 2 hours ago
SR
Scheduling Coordinator
Staff Relief Healthcare Services Inc.
Toronto, ON · North York, ON
- Full-time
Staff Relief is seeking a motivated individual looking to help support our scheduling and customer service team.
Added 2 hours ago
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Resource Coordinator
Tacten Industrial Inc
Fort McMurray, AB
- Full-time
Tacten is actively seeking a full-time Resource Coordinator to support projects within the Fort McMurray, AB region.
Added 2 hours ago
Client Service Coordinator On Call
Bayshore
Chatham-Kent, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…

Bayshore

Client Service Coordinator On Call

Chatham-Kent, ON, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator is responsible for scheduling care providers based on client needs and maintaining accurate records in the EMR system. They act as a vital link by communicating effectively with patients, families, and healthcare staff to ensure consistent service delivery.

Requirements

Candidates must have at least two years of customer service experience, preferably in a healthcare setting. Strong communication, computer skills, and the ability to work in a fast-paced environment are essential.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Interpersonal skills
Time management
Teamwork
Computer literacy
Microsoft Office
Medical terminology
Organizational skills
Diplomacy
Keyboarding
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Scheduling
EMR
Procura
Customer Service
Patient Care
Medical Terminology
Office Administration
Caregiver Coordination
Data Documentation
Conflict Resolution
Interpersonal Communication
Microsoft Office
Windows
Home Health Care
Community Health
Scheduling Software
Professional Development
Equity and Inclusion

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