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Added 3 mins ago
MD
District Manager - NR Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by…
Added 3 mins ago
BP
Nurse Practitioner (Bilingual)
BlueSky Personnel Solutions
Hamilton, ON
- $114,000 to $138,000 CAD / year
- Full-time
…care team in Hamilton. Reporting to the Primary Care Services Coordinator, you'll provide comprehensive, client-centered health care focused on health promotion, illness prevention, and…
Added 3 mins ago
TC
Constuction Estimator/Senior Coordinator
Talvan Construction
Ajax, ON
- Full-time
…delivers heavy civil and commercial projects with a focus on quality, safety, and customer satisfaction. The organization values collaboration, accountability, and clear communication…
Added 3 mins ago
Licensed Practical Nurse - Home Care
Winnipeg Regional Health Authority
Selkirk, MB
…functions/ activities as assigned to them by the Home Care Case Coordinator. The Licensed Practical Nurse – Home Care works with the team to promote an integrated, holistic health service…
Added 3 mins ago
Licensed Practical Nurse - Home Care
Winnipeg Regional Health Authority
Selkirk, MB
…functions/ activities as assigned to them by the Home Care Case Coordinator. The Licensed Practical Nurse – Home Care works with the team to promote an integrated, holistic health service…
Added 3 mins ago
S
Accounts Payable/Receivable Coordinator
SGS
Surrey, BC
- Full-time
…are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a…
Added 32 mins ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services, Integrated Transition Care - Chilliwack
Fraser Health Authority
Chilliwack, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…decision making and empowering the client to improve the clients' quality of life. Teaches client and their family about management and treatment of specific psychiatric conditions,…
Added 32 mins ago
RS
Operations Coordinator
Rockwood Service Corporation
Red Deer, AB
- Full-time
…industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest…
Added 32 mins ago
RS
QHSE Administrator (Contract position up to 18 months)
Rockwood Service Corporation
Red Deer, AB
- Full-time
Echo NDE is currently seeking a QHSE Coordinator to support its quality and safety programs.
Added 32 mins ago
S
Accounts Payable/Receivable Coordinator
SGS
Surrey, BC
- Full-time
…are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a…
Added 32 mins ago
PE
Logistics Coordinator
PSI Engineering
Mississauga, ON
- $45,000 to $58,000 CAD / year
- Full-time
The Logistics Coordinator is responsible for coordinating international and domestic shipments, preparing shipping and customs documentation, tracking orders, and ensuring timely delivery…
Added 32 mins ago
BC
QA/QC Coordinator - Buildings West
Bird Construction
Edmonton, AB
- Full-time
QA/QC Coordinator - Buildings WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution.…
Added 33 mins ago
HR Field Coordinator
Western Energy Services Corp.
Leduc, AB
…Within Canada, Western also provides well servicing and high-quality rental services to support a broad range of customer needs. Across all operations, the company remains committed to…
Added 33 mins ago
Creative Services Advisor
Westerkirk
Calgary, AB
…contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British…
Added 1 hour ago
EM
Key Account Coordinator
Elton Manufacturing
Mississauga, ON
- Full-time
For more than 40 years, we have built strong relationships with customers across North America through product innovation, consistent quality, and exceptional customer service.
Added 1 hour ago
Project Lead - Nuclear Services
E.S. FOX LIMITED
Tiverton, ON
For more than 90 years, E.S. Fox Limited (ESFL) has set the standard for safety and quality in the construction and fabrication industry.
Added 1 hour ago
Assistant Coordinator, Jr. Reporting Co-op
Aecon
Hamilton, ON
Reporting into the Integrated Operational Controls team, the Assistant Coordinator, Jr. Reporting Co-op will gain hands-on experience supporting project reporting, data analytics, dashboard…
Added 1 hour ago
FS
FSU Events Operations Coordinator
Fanshawe Student Union
London, ON
- Full-time
Reporting to the Events & Activities Supervisor, the FSU Events Operations Coordinator supports the planning, coordination, delivery, and evaluation of student events, activities, and…
Added 1 hour ago
Client Service Coordinator
Bayshore
Brantford, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 1 hour ago
I
People & Culture Coordinator
iQmetrix
Winnipeg, MB
- Full-time
As People & Culture Coordinator, you play a critical role in supporting the employee lifecycle, from recruitment to offboarding. You will manage recruiting coordination and scheduling,…
Added 1 hour ago
TI
Fleet Operations Coordinator | Fleet Operations Coordinator
Trentway-Wagar Inc.
Mississauga, ON
- Full-time
Fleet Operations Coordinator – Mississauga Garage
Added 1 hour ago
UO
Marketing Coordinator, Research & Innovation
University of Manitoba
Winnipeg, MB
- $52,470.63 to $73,946.6 CAD / year
- Full-time
Help tell the stories behind the next generation of innovators. Join the University of Manitoba as a Marketing Coordinator, Research & Innovation, and play a key role in promoting the…
Added 1 hour ago
BS
E-Commerce / Ecommerce Coordinator
Bilingual Source
Markham, ON
- Full-time
Assist with SEO initiatives, website testing, and quality assurance across desktop and mobile platforms.
Added 1 hour ago
I
People & Culture Coordinator
iQmetrix
Regina, SK
- Full-time
As People & Culture Coordinator, you play a critical role in supporting the employee lifecycle, from recruitment to offboarding. You will manage recruiting coordination and scheduling,…
Added 1 hour ago
I
People & Culture Coordinator
iQmetrix
Vancouver, BC
- Full-time
As People & Culture Coordinator, you play a critical role in supporting the employee lifecycle, from recruitment to offboarding. You will manage recruiting coordination and scheduling,…

Bayshore

Client Service Coordinator On Call

Chatham-Kent, ON, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Primary Responsibilities:

Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways

Why Join Us?

Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary: Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and career growth

Education

Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities:

A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.

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More about this job

Responsibilities

The Client Service Coordinator is responsible for scheduling care providers based on client needs and maintaining accurate records in the EMR system. They act as a vital link by communicating effectively with patients, families, and healthcare staff to ensure consistent service delivery.

Requirements

Candidates must have at least two years of customer service experience, preferably in a healthcare setting. Strong communication, computer skills, and the ability to work in a fast-paced environment are essential.

Skills

Customer service
Scheduling
Communication
Problem solving
Data entry
Interpersonal skills
Time management
Teamwork
Computer literacy
Microsoft Office
Medical terminology
Organizational skills
Diplomacy
Keyboarding
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Healthcare
Scheduling
EMR
Procura
Customer Service
Patient Care
Medical Terminology
Office Administration
Caregiver Coordination
Data Documentation
Conflict Resolution
Interpersonal Communication
Microsoft Office
Windows
Home Health Care
Community Health
Scheduling Software
Professional Development
Equity and Inclusion

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