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Added 18 mins ago
CG
Manager, RF & Antenna Research and Technology
Calian Group
Ottawa, ON
- Full-time
The Manager, RF & Antenna Research and Technology leads the organization's advanced research activities focused on future GNSS antenna technologies, materials, architectures, and…
Added 18 mins ago
CG
Manager, RF & Antenna Systems
Calian Group
Ottawa, ON
- Full-time
The Manager, RF & Antenna Systems leads the development of advanced GNSS-based systems, including CRPA products, anti-jam technologies, smart antennas, and Alternative PNT solutions. The…
Added 18 mins ago
U
Field Sales Manager (Bilingual)
UNFI
Montreal, QC
- $79,800 to $125,800 USD / year
- Full-time
Participate in annual calibration session with fellow peers and direct manager to ensure consistency in evaluations and establish a bench of talent for succession planning while level…
Added 18 mins ago
DG
Sales Consultant
Dilawri Group of Companies
Vancouver, BC
- Full-time
Land Rover North Vancouver is seeking a Sales Consultant to join our dynamic sales team. Reporting to the Sales Manager, this role plays a key part in driving dealership growth by…
Added 18 mins ago
DG
Sales Consultant
Dilawri Group of Companies
Vancouver, BC
- Full-time
Aston Martin & Bentley is seeking a Sales Consultant to join our dynamic sales team. Reporting to the Sales Manager, this role plays a key part in driving dealership growth by cultivating…
Added 18 mins ago
DG
F & I Manager
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Financial Manager at Lamborghini, Aston Martin, and Bentley Vancouver plays a key role in supporting the dealership’s sales and finance operations. Reporting to the Sales Management…
Added 18 mins ago
CG
Manager, Mechanical Design and Core Engineering
Calian Group
Ottawa, ON
- Full-time
The Manager, Mechanical Design and Core Engineering is responsible for establishing and executing the strategic roadmap for shared engineering capabilities, laboratories, technical…
Added 18 mins ago
DG
Sales Admin
Dilawri Group of Companies
Langley (District), BC · Langley, BC
- Full-time
The Sales Administrator at Mercedes-Benz Langley plays a key role in supporting the Sales Manager, General Manager, and Sales team to ensure smooth and efficient dealership operations. This…
Added 18 mins ago
TC
Program Supervisor, Full Time
Taproot Community Support Services
Port Alberni, BC
- Full-time
The Program Supervisor will assist with recruitment, selection, orientation, training, and monitoring. In addition to completing supervision tasks, supporting contractors as required,…
Added 18 mins ago
S
In Store Bakery - Baker
Sobeys
Calgary, AB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 34 mins ago
EC
HR Business Partner
Eaton Corporation
Edmonton, AB
- Full-time
…year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills,…
Added 48 mins ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
Employee Engagement Events (Employee BBQ’s and lunches, weekly treat day, etc.)
Added 48 mins ago
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Member of Technical Staff
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
You will report to a seasoned Technical Manager who will provide mentorship and guidance as you navigate through your responsibilities. The work setup at Nutanix AI is a hybrid model,…
Added 48 mins ago
SI
Dietary Aide/Culinary Aide
Shannex Incorporated
Halifax, NS
- Part-time
Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
Added 48 mins ago
SI
Facilities Maintenance Technician - DePaul Hall
Shannex Incorporated
Bedford, NS
- Full-time
Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
Added 48 mins ago
MS
Patient Care Manager, General Medicine
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- $70.31 to $87.91 CAD / hour
- Contract
…excellence within an academic acute care setting. As a Patient Care Manager, General Medicine you will build team capacity, implement care standards, and contribute to the unit’s ongoing…
Added 48 mins ago
EG
Route Supervisor
Emterra Group
Barrie, ON · Greater Barrie Metropolitan Area
- Full-time
Employee Assistance Program, paid for by the company!
Added 48 mins ago
SI
Clinical Services Manager (RPN)
Shannex Incorporated
Mississauga, ON
- Full-time
Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
Added 48 mins ago
R
Advisor - Analyst, Logistics Strategy and Optimization (Hybrid - Boucherville)
RONA
Boucherville, QC
- Full-time
Reporting to the Manager, Logistics Flow Optimization, the Logistics Analyst plays a key role in designing and optimizing logistics flows across RONA’s supply chain. The incumbent acts as…
Added 48 mins ago
DE
Operations Supervisor Exports
DHL Express
Ottawa, ON
- Full-time
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Added 49 mins ago
M
Marketing Manager, Global Retirement
Manulife
Waterloo, ON · Montreal, QC
- Full-time
As a Marketing Manager, you'll develop and deliver pivotal digital initiatives across brand and marketing strategy, marketing operational efficiency, thought leadership, content management,…
Added 1 hour ago
ST
Dispatcher
Steele's Transportation Group
Calgary, AB
- Full-time
Coordinate equipment repairs and maintenance with the terminal manager
Added 1 hour ago
O&
Cook - Events
Oliver & Bonacini
Toronto, ON
- Full-time
Access to our Employee Assistance Program for confidential support
Added 1 hour ago
FC
Contracts Manager
Flatiron Construction Corp
Toronto, ON
- Other
Are you a detail-oriented leader with a knack for navigating complex contractual landscapes? As a Contracts and Change Manager, you will oversee our project controls program and activities…
Added 1 hour ago
GA
Operations Manager, AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
…inspire and motivate each day. You will work with the General Manager to support the entire team on driving sales, providing an excellent client experience, building strong talent and…

Bayshore

Intake Specialist

Mississauga, ON, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

This is a contract opportunity with an anticipated end date in August 2027.

JOB SUMMARY
To provide administrative support for the Patient Support Services (PSS) for all Bayshore contracted pharmaceutical products and services.

DUTIES AND RESPONSIBILITIES
Duties and Responsibilities of the Intake Specialist include (but are not limited to):
• To accept all incoming referrals for PSS programs and check them for completeness and accuracy of information.
• To enter information from the referral into CRM and forward to the appropriate Case Manager.
• Upload and process all documents that come into the program distribution email or dedicated fax into CRM and forward to appropriate people.
• To follow-up with the branch to ensure that the nursing visit is scheduled within the agreed upon time limit.
• To provide information back to pharmaceutical referral contact regarding date of scheduled visit.
• To receive manual post-visit reports and upload into CRM database, forward them on to pharmaceutical referral contact and others as requested.
• To maintain up to date files and records in CRM.
• Triage and action all emails that come into Program distribution email.
• Triage and process all documents that come into the Program fax line.
• To track specific data and information for pharmaceutical companies as requested.
• To provide other ongoing administrative help and support to all staff in the Pharmaceutical Services Department as needed.
• Participate in ongoing internal and/or external continuing education activities.
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
• Complete other tasks as requested.
• Employee will report and document Adverse Events and Product Complaints as per Pharmacovigilance requirement training that is appropriate to their hired role. This training will be required at time of hire and annually. With this knowledge the employee will perform the work as required by their assigned function and will be provided with regular updates as required.

QUALIFICATIONS
• University/ college education or equivalent work experience.
• At least two years of recent experience in customer service role
• Experience with Client Management Software.
• Experience in a Health Care environment.
• Ability to work independently or within a team environment.
• Strong communication skills.
• Ability to handle difficult situations and solve problems in a rapid fashion.
• Client focused.
• Strong IT knowledge and aptitude.
• Additional languages a definite asset.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing. At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

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More about this job

Responsibilities

The Intake Specialist provides administrative support for Patient Support Services by processing referrals, managing documentation in the CRM, and coordinating with case managers and nursing staff. They are also responsible for triaging communications, maintaining accurate records, and ensuring compliance with health, safety, and pharmacovigilance protocols.

Requirements

Candidates must have a university or college education and at least two years of recent customer service experience. Proficiency in client management software, strong IT aptitude, and excellent communication skills are required.

Skills

Administrative support
Customer service
CRM software
Data entry
Communication skills
Problem solving
IT aptitude
Triage
Record maintenance
Health and safety compliance
Quality management
Pharmacovigilance

Visa sponsorship

Not detected in the job text

Keywords

Intake Specialist
Administrative Support
Patient Support Services
CRM
Referral Processing
Case Management
Data Entry
Customer Service
Health Care
Pharmacovigilance
Quality Management System
Health & Safety
Documentation
Triage
IT Aptitude
Compliance
Pharmaceutical Services

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