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Bayshore

Personal Support Worker

St. Catharines, ON, Canada

Posting language: English
Posted: Sep 24, 2026

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Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore has more than 18,000 staff members and provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home.

Person-and family-centered care (PFCC)

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Bayshore is looking for passionate and caring Personal Support Workers to join our amazing team. You will be creating special moments for clients each and every day. If your calling is to be the “difference” by providing outstanding care, than a Health Care Career with Bayshore is the Perfect Fit for YOU!

Job Summary:

We value our Bayshore PSW with:

Company sponsored Benefits (health and dental) for you and your family for Part-time and Full-time
Paid orientation and paid training
Competitive travel compensation
Efficient work schedules with more care time and less travel- flexible working hours to accommodate work life balance
Opportunities to grow in your career
Company provided Mobile devices for easy documentation and strong communication.
Easy Access to managers and schedulers who listen and support the important work you do!

The Personal Support Worker, under the direction of the immediate Supervisor, provides personal care services to clients and assists clients with the activities of daily living as described in the care plan, and in accordance with all required internal and external standards of practice.

Duties and Responsibilities

Provide personal care service according to directions on the established care plan or assignment sheet, and ensure that, on an ongoing basis, the emotional, spiritual, physical comfort and safety of clients are met to the greatest possible extent
Provide personal care that is within the provincial scope of practice for a Personal Support Worker; duties may include skin care, hair care, mouth care, bathing, bowel and bladder care, positioning and movement, exercise, basic wound care, feeding including special diets, and
assistance with oxygen administration and medication reminder.
Perform specialized, client specific procedures for which recognized training and current competency can be demonstrated.
Observe and document client conditions according to company standards; report unusual events or changes in the client’s condition to the immediate Supervisor or to the Office
Understands and implements infection prevention practices
Participate in ongoing internal and/or external continuing education activities.
Adhere to Bayshore Policies and Procedures.
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Participates in proactive Health & Safety activities while performing all duties and is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
Complete other tasks as requested.

Other Skills and Abilities

Ability to communicate verbally and in writing in either English or French.
Exceptional interpersonal skills and ability to work independently and as part of a team
Able to stand, bend, squat, kneel and reach freely
Able to freely lift 23 kilograms; able to assist clients with standing, walking, sitting and rolling in bed; demonstrated ability to follow written and verbal instructions as related to client care; able to travel locally from assignment to assignment

Key Qualifications:

Education

Graduation from an accredited Personal Support Worker Program.
The Personal Support Worker must, within their scope of practice, have a solid knowledge of the principles, practices and methods of community nursing and the delivery of personal care service to clients.
Must have driver's license and reliable vehicle to commute with

Experience

At least one year of recent personal care experience in a similar position or life experience in which similar duties were completed.

Reporting Relationships

The Personal Support Worker reports to the Clinical Manager, as appropriate

Standards of Performance

The Personal Support Worker must demonstrate ongoing competency in completing all duties and responsibilities of this job description, as well as agreed upon specific goals and objectives.

Performance Review

Performance will be reviewed on an ongoing basis with a formal review at the end of the three month probationary period and subsequently, on at least an annual basis. Input will be sought from employees and consultants at the branch and National Development Centre as applicable.

As Canada’s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our PSWs to make “being the difference” a Career!

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

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More about this job

Responsibilities

The Personal Support Worker provides personal care services and assists clients with activities of daily living according to an established care plan. They are responsible for observing and documenting client conditions while ensuring their emotional, physical, and safety needs are met.

Requirements

Candidates must have graduated from an accredited Personal Support Worker program and possess at least one year of relevant experience. A valid driver's license and a reliable vehicle are required for local travel between client assignments.

Skills

Personal care
Wound care
Medication reminder
Infection prevention
Documentation
Interpersonal skills
Teamwork
Patient care
Communication
Time management

Benefits

Health insurance
Dental insurance
Paid orientation
Paid training
Travel compensation
Mobile devices

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker
Home care
Community health
Patient care
Care plan
Infection prevention
Documentation
Medication reminder
Wound care
Bathing
Personal care services
Healthcare
Clinical
Safety
Quality management
Client-centered care

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