Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
BC
Member Insight Manager
Beem Credit Union
Burnaby, BC · BC
- Full-time
Sitting within the Analytics CoE, the Member Insight Manager will lead the evolution of Beem’s qualitative insight capability and help create a more complete understanding of our members;…
Added 2 mins ago
TS
Territory Executive - CANADA
thern Sanitation Inc
Brampton, ON
- Full-time
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
Added 2 mins ago
GD
GARAGE - Sales Associate FT - Carrefour de L'Estrie
Groupe Dynamite, Inc Garage
Sherbrooke, QC
- Full-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in their new…
Added 2 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Red Deer, AB
- From $16 CAD / hour
- Full-time
Leads execution of customer experience priorities within the store, leveraging customer, sales, and omni-channel insights to optimize team deployment, deliver exceptional service, and drive…
Added 2 mins ago
LC
Deli/HMR Department Manager
Loblaw Companies Limited
Oakville, ON
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 2 mins ago
TH
Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot
St.-Romuald, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 17 mins ago
C
Personal Support Service Worker
Cota
Toronto, ON
- Part-time
Liaises regularly with the assigned Primary Workers and applicable Supervisor/Manager, to confirm requirements and plans for personal support services and to ensure accurate and timely…
Added 17 mins ago
TH
CUSTOMER EXPERIENCE MANAGER- MEDICINE HAT
The Home Depot Canada
Medicine Hat, AB
- Full-time
Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service,…
Added 17 mins ago
TH
Tool Rental Sales Part Time - TORONTO CALEDONIA
The Home Depot Canada
Toronto, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 17 mins ago
TH
Human Resources Manager- Windsor East
The Home Depot Canada
Windsor, ON
- Full-time
Role model for living our values everyday and fostering a high level of associate engagement
Added 17 mins ago
TH
Paint Sales Associate: Part Time - KAMLOOPS
The Home Depot Canada
Kamloops, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 17 mins ago
C
Supportive Housing Worker
Cota
Toronto, ON
- Full-time
In conjunction with the manager and supervisor, they assist with the search for, and acquisition of, appropriate housing units as may be required within the program
Added 17 mins ago
MC
Financial Services Representative - Full Time - 3 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
- Contract
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 17 mins ago
SB
Wireless Sales Supervisor
Staples Business
Mississauga, ON
- Full-time
Be accountable for training and coaching associates in all aspects of sales and customer engagement
Added 17 mins ago
B
Director, Head of Equity Derivatives Risk Engineering
BMO
Toronto, ON · FCP
- Full-time
Desk engagement - Act as the senior engineering point of contact for traders and risk managers, translating desk pressure into a prioritized, defensible roadmap.
Added 17 mins ago
B
Senior Learning Experience Designer
BMO
Toronto, ON · FCP
- Full-time
Builds change management and communication plans that support readiness, stakeholder engagement, behaviour change, execution, evaluation, and sustainment.
Added 17 mins ago
LA
Bilingual Legal Aid Worker (6 months)
Legal Aid Ontario
Ottawa, ON
- Contract
Added 17 mins ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
…30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state of the art business practices,…
Added 17 mins ago
R
Branch Manager- EN
RBC
Montreal, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 17 mins ago
O
Senior Product Marketing Manager
OpenText
Waterloo, ON
- Full-time
Support customer proof development, analyst and influencer engagement, and partner-ready messagin
Added 17 mins ago
O
Senior Product Marketing Manager
OpenText
Richmond Hill, ON
- Full-time
Support customer proof development, analyst and influencer engagement, and partner-ready messagin
Added 17 mins ago
LA
French Bilingual Administrative Assistant
Legal Aid Ontario
Toronto, ON
- Full-time
Reports to: Manager, Resource Centre/Client Account Services
Added 32 mins ago
SI
Sales Associate
Staples Inc.
Kelowna, BC
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 32 mins ago
Contract, Customer Energy Management Associate
Toronto Hydro
Toronto, ON
The Contract, Customer Energy Management Associate is a customer-focused professional who supports the delivery of energy management programs, customer initiatives, and account management…
Added 47 mins ago
E
Manager, xScale Finance Transformation & Service Enablement
Equinix
Toronto, ON
- Full-time
…being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path…

Bayshore

Program Coordinator

Montreal, QC, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: Master’s degree
Posting language: English · French
Posted: Nov 5, 2026

Original job description

This listing includes English and French.

Il s'agit d'un poste contractuel dont la date de fin prévue est novembre 2027./ This is a contract role with an anticipated end date of November 2027.

RÉSUMÉ DU POSTE
Fournir un soutien administratif au programme et au centre d’appels pour le service des solutions pour les payeurs au sein de Rx spécialisés Bayshore. Traiter toutes les références des client(e)s, assurer la communication relative au programme, saisir les données et en assurer l’intégrité, et trier toutes les demandes entrantes du centre d’appels, conformément aux exigences du service des solutions pour les payeurs de Rx spécialisés Bayshore.

FONCTIONS ET RESPONSABILITÉS
• Agir à titre de personne-ressource centrale pour la liaison avec les parties prenantes du programme, qui incluent les client(e)s, les programmes de soutien aux patient(e)s, les membres du régime et les pharmacies.
• Offrir de manière proactive une aide aux membres du régime.
• Fournir des mises à jour aux parties prenantes, sur demande et selon les besoins. Effectuer la saisie de données, répondre aux appels entrants, passer des appels sortants, gérer les boîtes de réception de courriels du programme et les logiciels de télécopie, et effectuer des tâches administratives générales.
• Trier les références, les courriels, les communications et les tâches du programme, et les transmettre au personnel du programme une fois qu’elles ont été saisies dans la base de données du système de GRC..
• Fournir une aide et un soutien administratifs continus au (à la) gestionnaire de programme du service des solutions pour les payeurs, selon les besoins.
• Recueillir des données auprès de sources de données primaires ou secondaires et assurer la maintenance des bases de données du système de GRC.
• Participer aux projets liés à l’intégrité des données/l’épuration des fichiers, selon les besoins.
• Effectuer des tâches complémentaires, notamment le rapprochement des données de facturation, la saisie de données, le classement, l’obtention et l’organisation des documents connexes, y compris la préparation de rapports, de feuilles de calcul et de tableaux de bord, selon les besoins; veiller au respect des délais et des objectifs mensuels.
• Veiller au respect des délais pour tous les engagements en matière de rapports et de services.
• Aider à la formation et au mentorat des nouveaux(elles) employé(e)s.
• Participer aux activités de qualité et aux initiatives d’amélioration continue conformément au système de gestion de la qualité de l’entreprise.
• Participer à des activités proactives en matière de santé et de sécurité tout en exerçant toutes ses fonctions. Informer le (la) superviseur(e) immédiat(e) de tout risque ou de toute préoccupation en matière de santé et de sécurité.
• Préserver la confidentialité des renseignements sur les client(e)s et l’entreprise, et n’en discuter qu’avec le personnel approprié de Bayshore.
• Participer à des activités de formation continue interne et/ou externe.
• Doit être capable de relever et de signaler les événements liés à la sécurité (événements indésirables, plaintes relatives à la qualité des produits, situations particulières) aux entités concernées (p. ex., Santé Canada, Med Info, l’équipe de PV) et, en collaboration avec le service de pharmacovigilance, veille à ce que l’identification, la collecte de données dans le système source et les systèmes tiers, le traitement et le signalement des événements liés à la sécurité soient conformes aux IRC contractuels et aux exigences en matière de pharmacovigilance. 
• Effectuer d’autres tâches selon les besoins.

JOB SUMMARY
To provide administrative program, and call centre support to the Payor Solutions department within Bayshore Specialty Rx. To complete all client referrals, program communications, inputs data and maintains data integrity, and triages all inbound call centre inquiries as required by the Bayshore Specialty Rx Payor Solutions department.

DUTIES AND RESPONSIBILITIES
• Act as a central resource liaison for program stakeholders, which include clients, patient support programs, plan members and pharmacies.
• Proactively offer assistance to plan members and advocate on their behalf.
• Provide updates to stakeholders as requested and required. Perform data-entry, answer inbound calls, make outbound calls, manage program e-mail inboxes, and fax software, general administrative functions.
• Triage program referrals, emails, communications, and tasks to program staff once entered into the CRM.
• Provide other ongoing administrative help and support to Program Manager, Payor Solutions as needed.
• Acquire data from primary or secondary data sources and maintain databases/ CRM systems.
• Participate in data integrity/file cleanup projects as required
• Performing additional duties to include reconciliation of billing data, data entry, filing, obtaining, and obtaining/organizing supporting documentation including preparation of reports, spreadsheets and dashboards as needed; ensuring monthly timelines and targets are met.
• Ensure deadlines are met for all reporting and service commitments.
• Assist with training and mentoring of new staff
• Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.
• Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
• Participate in ongoing internal and/ or external continuing education activities.
• Must be able to identify and report Safety Events (Adverse Events, Product Quality Complaints, Special Situations) to relevant entities (eg. Health Canada, Med Info, PV team) and in conjunction with the Pharmacovigilance Department assures the identification, datacollection into source system and third-party systems, processing and reporting of Safety Events are within contractual KPI’s and

QUALIFICATIONS
• Ce poste exige une maîtrise bilingue du français et de l’anglais (à l’oral et à l’écrit) en raison des exigences opérationnelles, des besoins de la clientèle et des obligations réglementaires.
• Une expérience dans le secteur des assurances ou des soins de santé, ou dans l’industrie pharmaceutique, est un atout.
• Une expérience dans le traitement des données d’assurance est un atout.
• Excellentes compétences en matière de service à la clientèle, de communication et de résolution de problèmes requises.
• Compétences interpersonnelles exceptionnelles et capacité à travailler de manière autonome et en équipe.
• Sens de l’organisation et grande attention aux détails.
• Excellentes compétences en communication orale et écrite en anglais.
• Capacité à travailler dans un environnement dynamique.
• Capacité à s’adapter rapidement au changement.
• Connaissance profonde de Microsoft Office (Excel, Word, Outlook).
• Diplôme d’études postsecondaires ou équivalent.
• Au moins une année d’expérience récente dans un poste lié au service à la clientèle dans le secteur des assurances ou de l’industrie pharmaceutique.
• Au moins une année d’expérience récente dans un poste administratif.

Chez Soins de santé Bayshore, notre engagement en faveur de l’équité, de la diversité et de l’inclusion est notre force. C’est ainsi que nous concrétisons notre vision : améliorer la vie des personnes dont nous prenons soin, de celles avec lesquelles nous travaillons, et changer la donne au sein de nos communautés. Nous sommes très fier(ère)s de créer une culture d’appartenance, où les différences individuelles sont appréciées et valorisées, grâce à des programmes, des ressources et des politiques qui soutiennent les aspirations, le potentiel et le bien-être de chacun(e).
Chez Soins de santé Bayshore ltée et ses filiales, nous nous engageons à favoriser un environnement de travail inclusif et à agir en conformité totale avec l’ensemble des lois provinciales et territoriales relatives aux codes des droits de la personne et aux exigences en matière d’accessibilité. Pour assurer une conformité continue tout au long du processus de recrutement et de sélection, nous encourageons les candidat(e)s à signaler les accommodements dont ils (elles) pourraient avoir besoin.

QUALIFICATIONS
• This position requires bilingual proficiency in French and English (spoken and written) due to operational, client, and regulatory requirements.
• Experience in the insurance, healthcare, or pharmaceutical industry is an asset.
• Experience working with insurance data is an asset.
• Strong customer service, communication, problem solving skills required.
• Exceptional interpersonal skills and ability to work independently and as part of a team.
• Organized with a high attention to detail.
• Excellent verbal and written skills in English.
• Ability to work in a high paced environment.
• Ability to adapt to change quickly.
• Expert knowledge of Microsoft Office (Excel, Word, Outlook)
• Post-secondary education or equivalent.
• At least one year of recent experience in insurance or pharmaceutical customer servicerelated role
• At least one year of recent experience in an administrative role.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.
At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

Apply About employer

More about this job

Responsibilities

The Program Coordinator provides administrative and call center support for the Payor Solutions department, including managing client referrals and maintaining data integrity. They act as a central liaison for stakeholders and ensure all reporting and service commitments are met within established timelines.

Requirements

Candidates must be bilingual in French and English and possess at least one year of recent experience in an administrative or customer service role within the insurance or pharmaceutical industry. Proficiency in Microsoft Office and strong organizational skills are required, along with post-secondary education.

Skills

Bilingualism
Customer service
Data entry
CRM software
Insurance data processing
Communication
Problem solving
Interpersonal skills
Attention to detail
Microsoft Office
Reporting
Mentoring
Pharmacovigilance
Administrative support
Time management

Benefits

Health and safety training
Continuing education opportunities
Inclusive workplace environment

Visa sponsorship

Not detected in the job text

Keywords

Program Coordinator
Bayshore Specialty Rx
Payor Solutions
CRM
Data Integrity
Insurance
Pharmaceutical
Healthcare
Customer Service
Administrative Support
Pharmacovigilance
Health and Safety
Microsoft Excel
Microsoft Word
Microsoft Outlook
Reporting
Billing Reconciliation
Stakeholder Liaison
Quality Management System
Bilingual

Report this job