Find work in Canada.

489,038 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
ACCOUNT MANAGER (HYBRID)
Green Shield Canada
Calgary, AB · Vancouver, BC · Toronto, ON · Windsor, ON
health care services such as mental health, pharmacy, telemedicine, and chronic
Added 6 mins ago
CI
Program Assistant (2026-1188)
Carewest Innovative Healthcare
Calgary, AB
- Part-time
Reporting to the Program Manager, Carewest Operational Stress Injury (OSI) Clinic, this position supports research, program evaluation, data analytics, quality improvement, reporting, and…
Added 6 mins ago
CD
Early Childhood Assistant (PT 18 Months Contract - Fraser Mustard)
Child Development Institute
Toronto, ON
- Part-time
…organization delivering social, emotional, and behavioural counselling services, early childhood education, learning disabilities and mental health services, and family violence services,…
Added 6 mins ago
CF
Junior National Account Manager - Service Sales
Classic Fire + Life Safety
Toronto, ON
- Full-time
…response, and competitive value. As a Junior National Account Manager - Service Sales, your role is pivotal to our team. Your primary responsibility will be to actively pursue fire and life…
Added 6 mins ago
W
Employment Case Manager Skills Training and Employment Pathways
Wesley
Hamilton, ON
- Full-time
Employment Case Manager - Skills Training and Employment Pathways (STEP)
Added 6 mins ago
W
Employment Case Manager Skills Training and Employment Pathways
Wesley
Hamilton, ON
- Full-time
Employment Case Manager - Skills Training and Employment Pathways (STEP)
Added 6 mins ago
W
Employment Case Manager Skills Training and Employment Pathways
Wesley
Hamilton, ON
- Full-time
Employment Case Manager - Skills Training and Employment Pathways (STEP)
Added 6 mins ago
T
Senior Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
Added 6 mins ago
T
Senior Actuarial Analyst
TD
Toronto, ON
- Full-time
…three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust…
Added 6 mins ago
T
Personal Banking Associate Trainee
TD
Oshawa, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 6 mins ago
SL
Manager, Business Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Business Automation is a working-level people leader within Sun Life Global Investments on the Strategic Analytics and Innovation team. The role is accountable for automation…
Added 6 mins ago
TS
Full Time Overnight Worker
The Salvation Army Canada and Bermuda Territory
Sudbury, ON · Cedar Place - Women and Family Shelter
- Full-time
Enter statistics for referrals, turn away, good and services, night checks and check off in log and item list as per current policy and instruction
Added 6 mins ago
TS
Cook
The Salvation Army Canada and Bermuda Territory
Newmarket, ON · York Housing & Supportive Services - Belinda's Place
- Full-time
…calendar days, current employees of York Housing & Support Services that are members of UFCW Local 175 will receive hiring…
Added 6 mins ago
D
Manager
Desjardins
Levis, QC · Montreal, QC
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 6 mins ago
CT
Security Coordinator
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Reporting to the Corporate Security, Physical Security Operations Manager, the incumbent will support Loss Prevention operations administration duties. This position is responsible for card…
Added 6 mins ago
BQ
QNX Quality Manager
BlackBerry QNX
Ottawa, ON
- Full-time
…middleware, solutions, and development tools, along with support and services delivered by trusted embedded software experts. With a focus on reducing hardware dependency and increasing…
Added 6 mins ago
B
QNX Quality Manager
BlackBerry
Ottawa, ON
- Full-time
…middleware, solutions, and development tools, along with support and services delivered by trusted embedded software experts. With a focus on reducing hardware dependency and increasing…
Added 21 mins ago
IF
Manager, International Tax
Intact FC
Toronto, ON
- Full-time
Shape Global Tax Strategy in a Growing Financial Services Organization
Added 21 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Spiritwood, SK
- Part-time
Job Description: Under the direction of the Community Care Manager, the Home Care Nurse provides professional nursing care to meet the physical, psychological, rehabilitative, and emotional…
Added 21 mins ago
Industrial Systems Program & Performance Lead
Amrize
Edmonton, AB · AB · Calgary, AB
Reporting to the Manager, Industrial Systems Acceleration & Implementation, the Industrial Systems Program & Performance Lead plays a key role in accelerating the development,…
Added 21 mins ago
A
Customer Service Representative/ Inside Sales Representative, Level 1
AirReps
Calgary, AB
- Full-time
The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the…
Added 21 mins ago
FB
Income Verifier
Fairstone Bank
Vancouver, BC
- Full-time
Join Eden Park as an Income Verifier, reporting to a manager, and be part of our talented and growing team!
Added 21 mins ago
E
Receptionist-Casual Part Time- Harol and Grace Baker Centre
Extendicare
Toronto, ON · Harold & Grace Baker Centre (Long Term Care)
- Part-time
Reporting to the Office Manager, the Receptionist is responsible for providing clerical and administrative and scheduling support to ensure that office, reception and scheduling services…
Added 21 mins ago
Change Control Manager
GRIFOLS, S.A.
Mississauga, ON
…develop, produce and market innovative medicines, solutions and services in more than 110 countries and…
Added 21 mins ago
Change Control Manager 1
GRIFOLS, S.A.
Mississauga, ON
…produisons et commercialisons des médicaments, des solutions et des services innovants dans plus de 110 pays et…

Closed listing

Bayshore

Senior Business Analyst

Mississauga, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Sep 25, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

JOB SUMMARY
The Bayshore Specialty (BSRx), Senior Business Analyst is responsible for the overall capturing
of business requirements as it relates to BSRx application operational change requests, as well
as planning, managing and delivering projects with our customer departments within BSRx . The
Senior Business Analyst will focus on understanding strategic goals and operational
requirements in order to build patient journey orchestration solutions using Microsoft Customer
Insights.

This person acts as the business matter expert and liaises with BSRx, and Bayshore Information
Technology group to ensure release deliverables are met. The Senior Business Analyst will
leverage their critical thinking and troubleshooting investigation skills to business test new
application functionality and solve operational application issues.

The Senior Business Analyst is responsible for system configurations and maintaining InfoBay
program documentation.

As well, the Senior Business Analyst acts as the business project lead and business
representative on specific BSRx IT related projects to perform requirements gathering and sign
off, project coordination of activities, timelines and scope creep, and the coordination of business
resources required to complete user acceptance testing.

DUTIES AND RESPONSIBILITIES
• Gather, analyze, and map business requirements from stakeholders to understand their needs and objectives.
• Design, develop, and implement customer journey orchestration using Microsoft Customer Insights.
• Collaborate with marketing, IT, and other departments to ensure alignment with business goals.
• Segment customers for targeted marketing campaigns and provide a unified view of each customer by integrating data from various sources.
• Ensure robust security features to protect sensitive customer data.
• Map and automate processes using the Customer Insights platform, reducing manual intervention.
• Manage patient communication preferences, track consent, and improve compliance and audit processes.
• Create and execute test scripts for new application functionality and solve operational issues.
• Validate and test application changes, providing feedback to stakeholders and IT developers.
• Document application changes, training guides, work instructions, and release notes to support application validation.
• Act as a business point of contact for level 1 application support and manage escalations to IT.
• Collaborate with IT to ensure projects are completed on time and within scope.
• Manage risks, evaluate change requests, and deploy solutions to issues as they arise.
• Support team members and clients in application changes.
• Track and resolve issues, initiating corrective actions as needed.
• Lead Change Advisory Board meetings to manage the application release process.
• Provide progress updates to the Business Applications Manager.
• Establish and manage relationships with customer business and project stakeholders.
• Escalate issues to management when additional help or resources are required.
• Complete other tasks as required by management.

QUALIFICATIONS
• 3-5 years’ experience working with clinical teams to develop and implement application changes
• 2-4 years’ experience documenting business requirements and articulating those requirements to I.T. professionals or implementing requirements as citizen developer using low-code Microsoft products
• 1-2 years’ experience working with Microsoft Dynamics CRM 365, and Microsoft Customer Insights or other marketing platform (HubSpot, SF Marketing Cloud, MailChip, Survey Monkey)
• Understanding of basic SQL or entity-relationships
• Experience working with Microsoft SharePoint, Project, Excel, PowerPoint
• Bachelors or College Diploma, Business Analysis experience, or equivalent work experience.
• Experience in healthcare project implementations and specialty pharmaceuticals is an asset
• Experience with Use case diagramming, workflow and business analysis documentation
• Experience with and an understanding a variety of roles within Patient Support programs, Specialty pharmacy, Reimbursement services also an asset
• Nice to have – basic knowledge of JavaScript, CSS and HTML.
• Ability to work independently or within a team environment.
• Strong communication, collaboration and problem-solving skills
• Ability to handle difficult situations with diplomacy and urgency
• Client Focused, with a drive for continuous improvement
• Understanding of broader Microsoft stack and how to leverage to create solutions

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

About employer

More about this job

Responsibilities

The Senior Business Analyst is responsible for capturing business requirements and managing projects to build patient journey orchestration solutions using Microsoft Customer Insights. They act as a business lead to coordinate IT projects, perform system configurations, and ensure release deliverables meet operational needs.

Requirements

Candidates must have 3-5 years of experience in clinical application implementation and 2-4 years of business analysis or low-code development experience. Proficiency in Microsoft Dynamics CRM 365, Customer Insights, and basic SQL is required, along with a Bachelor's degree or equivalent experience.

Skills

Business analysis
Microsoft Customer Insights
Microsoft Dynamics CRM 365
Requirements gathering
Project management
SQL
Data mapping
Process automation
User acceptance testing
Stakeholder management
Change management
Microsoft SharePoint
Microsoft Project
Documentation
Troubleshooting
Communication

Benefits

Equity, Diversity & Inclusion programs
Culture of belonging
Supportive resources and policies

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Microsoft Customer Insights
Microsoft Dynamics CRM 365
Patient Support Programs
Specialty Pharmacy
SQL
JavaScript
CSS
HTML
SharePoint
Project Management
Requirements Gathering
User Acceptance Testing
Change Advisory Board
Process Automation
Data Integration
Healthcare
Pharmaceuticals
Workflow Diagramming
Business Analysis
Microsoft Office
Release Management
Stakeholder Engagement
Compliance
Audit
Patient Journey Orchestration
Low-code
System Configuration
Operational Support
Marketing Platforms

Report this job