Jobs in Canada

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Added 11 mins ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Inspect and test mold components to determine feasibility
Added 11 mins ago
UAT Tester - AML Applications
Collabera
Toronto, ON
$40 to $43 CAD / hour
Contract
…performing hands-on UAT/QA testing across backend systems, data flows, and application…
Added 11 mins ago
Protection and Control Specialist
Utilities Kingston
Kingston, ON
$42.58 to $53.32 CAD / hour
Full-time
Use specialized test equipment and software tools to analyze relay performance, communication status, event records, phasors, oscillography, and sequence of events data.
Added 11 mins ago
Business Systems Analyst V # 26-24723
US Tech Solutions
Toronto, ON
$80 to $85 CAD / hour
Contract
Knowledge of data governance and data quality management.
Added 11 mins ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
Define validation criteria, execute test plans, and assess software compliance.
Added 11 mins ago
Embedded Electrical Engineer
Intero Integrity
Toronto, ON
Full-time
…inspect pipelines from the inside using sensors, robotics and data analysis to find corrosion, cracks and damage before they become failures and support operators across the full life of…
Added 11 mins ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
…problem solving process, the team member will analyze service data, identify/investigate potential root causes, verify true root causes, and develop permanent corrective…
Added 11 mins ago
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
Full-time
Cross discipline interaction and communication including cross discipline inputs – Analysis, Electrical, Software, Mechanical, Metallurgy, Manufacturing, Validation/Test
Added 11 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
…requirements, functional specifications, process flows, use cases, test cases, and other project artifacts throughout the project…
Added 11 mins ago
Senior Oracle APEX Full-Stack Developer
OXARO Inc.
Ottawa, ON
Contract
Follow established build and release management processes across Development, Test, Pre-Production, and Production environments, including code promotion, database updates, validation…
Added 27 mins ago
Medical Assistant
Olathe Health
Pavilion 1, BC
Full-time
…visit, performing limited procedures, scheduling diagnostic test or consults, maintaining patient records, organizing clinic/exam rooms, maintaining supply/equipment inventory, and/or…
Added 27 mins ago
Intermediate Measurement Specialist
Blue Chip MRC - Field Services - Controls
Grande Prairie, AB
Full-time
clients. The role combines field-based measurement expertise with data analysis,
Added 27 mins ago
Python Developer with payments Domain
VySystems
Toronto, ON
Full-time
Develop, test, and launch new features and releases for the Platform.
Added 28 mins ago
Associate ERP Analyst
Convverge
Calgary, AB
Full-time
Assist with data migration, deployment, and go-live activities.
Added 28 mins ago
Training/Testing Lead
Syntax
Thornhill, ON
Documenter les processus métier, les user stories et les besoins fonctionnels, puis les suivre tout au long des phases de build, test et formation.
Added 43 mins ago
Experienced Technicians, Lab and Field Services - Atlantic Canada
WSP
Moncton, NB
You will compile and analyze experimental data for a variety of test methods, generating clear and concise reports to communicate findings to the team.
Added 57 mins ago
E2E QA Lead
J&M Group
Toronto, ON
Contract
Must have strong knowledge on the business banking data
Added 57 mins ago
E2E QA Lead*- Banking Domain(Business banking)
Q1 Technologies, Inc.
Toronto, ON
$44 to $48 CAD / hour
Contract
Must have strong knowledge on the business banking data
Added 57 mins ago
Senior Business Analyst – Capital Markets
Robertson & Company Ltd.
Toronto, ON
Contract
Support testing activities including test strategy development, test case creation, defect management, user acceptance testing (UAT), and implementation validation.
Added 57 mins ago
Business Systems Analysis Specialist
TD
Toronto, ON
Full-time
You'll collaborate with stakeholders across the bank – including Foundational Services Entitlement, Products, Reference Data, Lending, Payments, Trade Finance, and core banking – while…
Added 57 mins ago
Programmer Analyst (IT Application)
Saskatchewan Liquor and Gaming Authority
Regina, SK
Full-time
Develop, test and document new system functionality and enhancements.
Added 58 mins ago
Nurse Practitioner
HealthCareersInSask.ca
Duck Lake, SK
Full-time
Knowledge in chronic disease prevention and management
Added 58 mins ago
Patient Service Clerk, Kids Come First Care Clinic - Permanent Casual
CHEO
Ottawa, ON
Part-time
Input electronic referrals in Epic Referral Management and update referrals according to triage
Added 58 mins ago
Scientifique des données / Data Scientist
Airbus
Montreal, QC · Mirabel, QC
Full-time
…de gestion du cycle de vie des produits (Product Lifecycle Management - PLM). Vous devrez également recherché les opportunités d’améliorations que l’Intelligence Artificielle ou…
Added 58 mins ago
Manager, Digital Commerce
Mars
Toronto, ON · BOL-Mars Canada Inc.
Full-time
Strong understanding of Digital Commerce fundamentals (retail media tools & offerings, content management, assortment, pricing & promo strategies & KPIs)

Bayshore

Senior Business Analyst

Mississauga, ON, Canada

Posting language: English
Posted: Sep 28, 2026

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Original job description

JOB SUMMARY
The Bayshore Specialty (BSRx), Senior Business Analyst is responsible for the overall capturing of business requirements as it relates to BSRx application operational change requests, as well as planning, managing and delivering projects with our customer departments within BSRx . The Senior Business Analyst will focus on understanding strategic goals and operational requirements in order to build patient journey orchestration solutions using Microsoft Customer Insights.

This person acts as the business matter expert and liaises with BSRx, and Bayshore Information Technology group to ensure release deliverables are met. The Senior Business Analyst will leverage their critical thinking and troubleshooting investigation skills to business test new application functionality and solve operational application issues.

The Senior Business Analyst is responsible for system configurations and maintaining InfoBay program documentation.

As well, the Senior Business Analyst acts as the business project lead and business representative on specific BSRx IT related projects to perform requirements gathering and sign off, project coordination of activities, timelines and scope creep, and the coordination of business resources required to complete user acceptance testing.

DUTIES AND RESPONSIBILITIES
• Gather, analyze, and map business requirements from stakeholders to understand their needs and objectives.
• Design, develop, and implement customer journey orchestration using Microsoft Customer Insights.
• Collaborate with marketing, IT, and other departments to ensure alignment with business goals.
• Segment customers for targeted marketing campaigns and provide a unified view of each customer by integrating data from various sources.
• Ensure robust security features to protect sensitive customer data.
• Map and automate processes using the Customer Insights platform, reducing manual intervention.
• Manage patient communication preferences, track consent, and improve compliance and audit processes.
• Create and execute test scripts for new application functionality and solve operational issues.
• Validate and test application changes, providing feedback to stakeholders and IT developers.
• Document application changes, training guides, work instructions, and release notes to support application validation.
• Act as a business point of contact for level 1 application support and manage escalations to IT.
• Collaborate with IT to ensure projects are completed on time and within scope.
• Manage risks, evaluate change requests, and deploy solutions to issues as they arise.
• Support team members and clients in application changes.
• Track and resolve issues, initiating corrective actions as needed.
• Lead Change Advisory Board meetings to manage the application release process.
• Provide progress updates to the Business Applications Manager.
• Establish and manage relationships with customer business and project stakeholders.
• Escalate issues to management when additional help or resources are required.
• Complete other tasks as required by management.

QUALIFICATIONS
• 3-5 years’ experience working with clinical teams to develop and implement application changes
• 2-4 years’ experience documenting business requirements and articulating those requirements to I.T. professionals or implementing requirements as citizen developer using low-code Microsoft products
• 1-2 years’ experience working with Microsoft Dynamics CRM 365, and Microsoft Customer Insights or other marketing platform (HubSpot, SF Marketing Cloud, MailChip, Survey Monkey)
• Understanding of basic SQL or entity-relationships
• Experience working with Microsoft SharePoint, Project, Excel, PowerPoint
• Bachelors or College Diploma, Business Analysis experience, or equivalent work experience.
• Experience in healthcare project implementations and specialty pharmaceuticals is an asset
• Experience with Use case diagramming, workflow and business analysis documentation
• Experience with and an understanding a variety of roles within Patient Support programs, Specialty pharmacy, Reimbursement services also an asset
• Nice to have – basic knowledge of JavaScript, CSS and HTML.
• Ability to work independently or within a team environment.
• Strong communication, collaboration and problem-solving skills
• Ability to handle difficult situations with diplomacy and urgency
• Client Focused, with a drive for continuous improvement
• Understanding of broader Microsoft stack and how to leverage to create solutions

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

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More about this job

Responsibilities

The Senior Business Analyst is responsible for capturing business requirements, managing project deliverables, and designing patient journey orchestration solutions using Microsoft Customer Insights. They act as the primary liaison between business stakeholders and IT to ensure system configurations, testing, and operational support are effectively executed.

Requirements

Candidates must have 3-5 years of experience in clinical application development and 2-4 years of experience in business requirements documentation. Proficiency in Microsoft Dynamics CRM 365, Customer Insights, and a bachelor's degree or equivalent experience are required.

Skills

Business Analysis
Microsoft Customer Insights
Microsoft Dynamics CRM 365
Requirements Gathering
Project Management
Data Integration
SQL
Process Automation
User Acceptance Testing
Stakeholder Management
Change Management
Microsoft SharePoint
Microsoft Project
Workflow Diagramming
Patient Support Programs
Troubleshooting

Visa sponsorship

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Keywords

Business Analyst
Microsoft Customer Insights
Microsoft Dynamics CRM 365
Patient Support Programs
Specialty Pharmacy
Requirements Gathering
Project Coordination
User Acceptance Testing
SQL
SharePoint
Change Advisory Board
Process Automation
Data Integration
Healthcare
Pharmaceuticals
Workflow Diagramming
JavaScript
CSS
HTML
Low-code
Business Analysis
Stakeholder Management
System Configuration
Release Management
Operational Support
Compliance
Audit
Marketing Platforms
Project Management

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