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Executive Assistant and Office Manager
Bri-mor Developments
Calgary, AB
- Full-time
Bri-mor Developments is a Calgary-based, family-owned real estate development, investment and asset management company with over 35 years of experience in commercial and residential real…
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NB
Banking Advisor
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- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
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People and Culture Manager
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Kelowna, BC
- $100,000 to $120,000 CAD / year
- Full-time
This is not your typical HR Manager position. You will play a pivotal role in shaping the employee experience, driving learning and development initiatives, strengthening leadership…
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Chief Technical Support Analyst End-User IT
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- Full-time
The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise.…
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- Full-time
…Greater Toronto Area, is seeking a Mechanical Engineer (Project Manager II) to join its team in…
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Added 1 min ago
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store manager, East York, ON
Starbucks
Toronto, ON
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Learning and development programs to fuel your career
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Administrator/General Manager/Executive Director
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Added 1 min ago
Technology Project Manager
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Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
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…Commercial team. This position reports to the District Sales Manager, and is responsible for achieving volume and distribution targets for our continued success in the…
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Commitment to continuous learning and professional development.
Added 15 mins ago
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Lobby Experience Team Keyholder
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…under-represented communities, have access to high quality, informal STEAM learning. Through our onsite, online and outreach programs, Science World seeks to spark curiosity and wonder in…
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SW
Lobby Experience Team Keyholder
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…under-represented communities, have access to high quality, informal STEAM learning. Through our onsite, online and outreach programs, Science World seeks to spark curiosity and wonder in…
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Early Years Culture Worker (Excluded)
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Regional Technical Services Manager
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AB · Calgary, AB
- Full-time
…supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your…
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Manager, Launch and Growth Operations
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Remote, Canada
- Full-time
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The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets,…
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Social Media Specialist
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Creator Specialist
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Growth-Driven Culture: Dedicated Salt Days, top-tier learning access, and formal leadership development.
Added 15 mins ago
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Guest Service Agent - Night Auditor (Full Time)
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GARAGE - Team Leader FT - CF Champlain Mall
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Added 30 mins ago
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Manager SIPA (Official Plan and Legislation)
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Added 30 mins ago
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Sales Account Manager
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Toronto, ON
- $50,000 to $55,000 CAD / year
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Account Manager – Technology Sales | Career Transition Opportunity

Bayshore

Senior Manager, Learning, Growth & Experience

Mississauga, ON, Canada

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Job details

Experience: Minimum 8 years of progressive experience in HR, talent, learning, leadership development, or employee experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

If you are passionate about helping people grow, lead and thrive, the Senior Manager, Learning, Growth & Experience offers an opportunity to make an impact across Bayshore. This role is a key leadership role within the Equity, Diversity, Inclusion and Talent team, shaping how employees and leaders learn, grow and experience their careers at Bayshore. Bringing together Talent and Leadership Development with Employee Experience, this role leads enterprise programs that strengthen leadership capability, succession, career growth and the moments that matter across the employee journey. Working at the intersection of strategy, innovation and execution, the Senior Manager partners across HR, Operations and Technology to turn ideas into scalable, measurable and sustainable solutions that enhance employee experience and organizational capability.

Duties and Responsibilities
Key Responsibilities

Leadership & Career Development | ~60%25
•    Partner with the HR Leadership Team and business leaders to shape and deliver enterprise talent, leadership and career development priorities aligned with organizational capability needs.
•    Lead the design, delivery and continuous evolution of leadership development programs for emerging, frontline and experienced leaders.
•    Lead annual talent review and succession planning processes, including talent discussions, critical-role identification, high-potential talent, readiness assessments and development planning.
•    Design and evolve career and learning pathways for priority employee populations, including healthcare, clinical and administrative roles.
•    Translate organizational priorities and capability gaps into practical, scalable learning solutions using adult learning and human-centred design principles.
•    Guide the development and curation of high-quality learning experiences across in-person, virtual and digital channels.
•    Partner with Learning & Development Manager to optimize LMS-enabled delivery, administration and reporting.
•    Establish learning effectiveness measures, leveraging adult learning model approaches and translate outcomes into actionable insights and program improvements.
•    Manage external learning partners, vendors and facilitators, ensuring quality, value, timelines and budget accountability.

Employee Experience & Program Optimization | ~30%25
•    Lead a portfolio of enterprise employee experience programs across the employee lifecycle, including onboarding, internal transitions, recognition and employee listening.
•    Establish sustainable operating models, governance, processes and service expectations that enable consistent, scalable delivery across the organization.
•    Partner across HR Operations, HRIS, HR Product, IT and business teams to optimize employee programs and digital experiences and drive adoption.
•    Leverage employee feedback, journey mapping and program data to identify friction points, simplify experiences and improve program effectiveness.
•    Define KPIs and measurement frameworks to assess adoption, effectiveness, employee experience and business impact.
•    Translate program performance and employee insights into clear executive-level recommendations, risks and opportunities.
•    Ensure appropriate program governance, data integrity, privacy, accessibility and compliance.
•    Represent the Director, Employee Experience and HR Product Owner in program governance and stakeholder discussions, as required.

Leadership & Enterprise Partnership | ~10%25
•    Lead through influence across complex, cross-functional initiatives, creating clarity, accountability and alignment around shared outcomes.
•    Build trusted partnerships across HR, Operations and Technology to align priorities and enable successful enterprise delivery.
•    Facilitate talent discussions, working groups and communities of practice that strengthen collaboration, knowledge sharing and continuous improvement.
•    Champion human-centred design and agile ways of working, bringing an employee-first, test-and-learn mindset to HR programs and experiences.
•    Identify and navigate dependencies, risks and key decisions to maintain momentum and achieve program outcomes.
Data, Insights & Measurement
•    Leverage HRIS, LMS, employee listening and program data to identify trends, risks and opportunities across talent, learning and employee experience.
•    Develop actionable insights, dashboards and executive reporting that enable evidence-based decisions and demonstrate program impact.
•    Establish consistent metrics, data standards and measurement practices to strengthen reporting accuracy and organizational insight.

LOCATION: Mississauga, Ontario | Hybrid, minimum two days per week on site at NSC

Education & Experience
•    Bachelor’s degree in Human Resources, Adult Education, Organizational Behaviour, Business, or a related discipline.
•    Minimum 8 years of progressive experience in HR, talent, learning, leadership development, or employee experience.
•    Proven experience in facilitation and leading leadership development, talent assessment, succession planning, and/or employee experience programs.
•    Experience designing and delivering enterprise-wide people programs at scale, ideally within a multi-site, decentralized, or field-based organization.
•    Demonstrated success leading complex, cross-functional initiatives through influence, delivering outcomes across multiple stakeholder groups.
•    Strong understanding of HR operations and the employee lifecycle, including transitioning programs, processes, and technology into sustainable operations.
•    Experience leveraging people data and employee insights to measure impact, inform decisions, and drive continuous improvement.
•    CHRL designation preferred. CTDP, Prosci, PMP, CSPO, PSPO, or similar certifications are considered assets.
•    Healthcare, home and community care, and/or unionized environment experience is an asset.

Skills & Competencies
•    Exceptional facilitation, communication, and presentation skills, with the ability to engage employees through to senior executives.
•    Strong program and project leadership, with the ability to manage multiple priorities and enterprise program cycles while maintaining quality and pace.
•    Strong analytical and business acumen, with experience translating data into meaningful insights, reporting, dashboards, and executive recommendations.
•    Strong knowledge of adult learning and instructional design principles, across in-person, virtual, and digital learning environments.
•    Strong stakeholder management, consulting, and influencing capabilities, with the ability to build trusted partnerships across HR, Operations, and Technology.
•    Sound judgement and problem-solving skills, with the ability to navigate ambiguity, competing priorities, and organizational complexity.
•    Demonstrated discretion and professionalism when managing confidential employee and organizational information.
•    Employee-centred, innovative, and continuous-improvement mindset, with a focus on simplifying processes and enhancing experiences through programs and technology.
•    Advanced proficiency in Microsoft Excel and PowerPoint; experience with HRIS, LMS, employee listening platforms, and analytics or visualization tools such as Power BI is an asset.

Working Conditions
This role performs in a normal business environment with minimal needs for physical effort. The working environment has minimal discomfort with little safety risk. High sensory attention is inherent in this role. Some projects and deadlines may increase the sensory attention due to the increased focus and additional hours required. Minimal travel required for this role.

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More about this job

Responsibilities

The Senior Manager leads enterprise programs for leadership development, succession planning, and career growth while optimizing the overall employee experience. They partner with cross-functional teams to implement scalable, data-driven solutions that enhance organizational capability and employee engagement.

Requirements

Candidates must possess a bachelor's degree in a relevant field and at least 8 years of progressive experience in HR, talent, or learning development. Proven expertise in leading complex, cross-functional initiatives and utilizing people data to inform decision-making is essential.

Skills

Leadership Development
Talent Management
Succession Planning
Employee Experience
Adult Learning
Instructional Design
Human-Centred Design
Stakeholder Management
Change Management
Data Analysis
Project Management
Strategic Planning
HR Operations
Performance Measurement
Facilitation
Communication

Visa sponsorship

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Keywords

Human Resources
Talent Development
Leadership Development
Succession Planning
Employee Experience
Adult Learning
Instructional Design
Human-Centred Design
HRIS
LMS
Power BI
Microsoft Excel
Microsoft PowerPoint
CHRL
CTDP
Prosci
PMP
CSPO
PSPO
Data Analytics
Stakeholder Management
Change Management
Organizational Development
Performance Metrics
Healthcare
Strategic Planning
Agile
Employee Lifecycle
Governance
Compliance

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