Find work in Canada.

325,301 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Sr. Customer Success Manager
Assent
Toronto, ON · Ottawa, Ontario
$100,000 to $130,000 CAD / year
Full-time
The Senior Customer Success Manager will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their…
Added 13 mins ago
Sr. Customer Success Manager
Assent
Ottawa, ON
$100,000 to $130,000 CAD / year
Full-time
The Senior Customer Success Manager will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their…
Added 27 mins ago
Senior Applied AI Engineer
RaiseDesk
Remote, Canada
Full-time · Remote
The team is small and entirely senior. There is no project manager and no formal onboarding program. You will be given context and outcomes, and you will decide how to get there. We expect…
Added 27 mins ago
Senior QA Engineer
RaiseDesk
Remote, Canada
Full-time · Remote
The team is small and entirely senior. There is no project manager and no formal onboarding program. You will be given context and outcomes, and you will decide how to get there. We expect…
Added 28 mins ago
Client Services Manager
Acosta
Matheson, ON
Full-time
The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.
Added 28 mins ago
Dewatering Project Manager
WJ Groundwater
Toronto, ON · North York, Ontario
Full-time
Added 28 mins ago
PHYT-Physiotherapist
Lifemark Health Group
Bratt's Lake No. 129, SK
Temporary
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 28 mins ago
PHYT-Physiotherapist
Lifemark Health Group
Airdrie, AB
Contract
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 28 mins ago
Physiotherapist
Lifemark Health Group
London, ON
$36.92 to $54.14 CAD / hour
Contract
Step 2: Meet Our Leadership: Next, you’ll have a video or in-person interview with a Staffing Manager Regional Director.
Added 28 mins ago
Registered Massage Therapist
Lifemark Health Group
Edmonton, AB
Contract
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 28 mins ago
Community and Government Relations Lead-Responsable des relations communautaires et gouvernementales
Office of the Commissioner of Indigenous Languages
Ottawa, ON
Full-time
Reporting to the Manager of the Connection Hub, the Community and Government Relations Lead provides strategic leadership in community engagement and relationship-building with Indigenous…
Added 43 mins ago
Senior Manager, Video Production
St. Joseph Communications
Toronto, ON
$80,000 to $90,000 CAD / year
SJC Media is looking for a Senior Manager, Video Production to lead our video team and help us build the next generation of video & audio production across Toronto Life, Maclean's,…
Added 43 mins ago
Part-time Guest Experience Associate
Groupe Nordik
Whitby, ON
Part-time
Reporting to the Manager, Guest Experience, the Guest Experience Associate welcomes, assists and advises guests on the thermal cycle, its benefits, and all available services and…
Added 43 mins ago
Senior Relationship Manager (Banking & Custody)
The Citco Group Limited
Toronto, ON
Full-time
…services. The incumbent would be a commercially-minded relationship manager with strong banking/custody product knowledge, comfortable operating at the intersection of client service,…
Added 43 mins ago
Student, US Tax Accountant (Summer 2027, 12 Months)
OMERS
Toronto, ON · Head Office Toronto
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 58 mins ago
Vice-President, Advancement
Carleton University
Ottawa, ON
Other
…requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to…
Added 58 mins ago
Gestionnaire de compte - Account Manager
Parts Town Canada
Toronto, ON
Full-time
Added 58 mins ago
Self Checkout Attendant
Walmart Canada
Oshawa, ON
Contract
…and escalate cash or technical issues to the Customer Service…
Added 58 mins ago
Cleaner
J D Wetherspoon
Cardiff, ON
Full-time
monitoring cleaning supplies and notifying the manager when more are needed
Added 58 mins ago
Training Specialist, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
Full-time
Reporting to the Manager, Communications and Training, the Training Specialist is responsible for assessing training needs, identifying skill gaps and developing curriculum that align with…
Added 58 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
Timmins, ON
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 58 mins ago
Bakery Manager
COBS Bread
Cranbrook, BC
$42,000 to $50,000 CAD / year
Full-time
Right now, we are looking for a Bakery Manager who is looking for the next challenge in their career to lead and develop a strong bakery team. Working as part of the production and sales…
Added 58 mins ago
Sales Associate (Part-Time) - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
Part-time
In this Sales Associate role, reporting to the Store Manager, you will be responsible for growing our brand awareness, developing a strong business and leading a team of fashion…
Added 58 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
New Westminster, BC
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 58 mins ago
Sales - National Manager, Sales
Everllence
BC · West Vancouver, BC
Full-time
The National Sales Manager is responsible for driving sales growth and business development for new Everllence equipment within the Turbomachinery market across an assigned territory and/or…

Bayshore

Technical Support Analyst

Markham, ON, Canada

Experience: Minimum 2-3 years experience with IT Infrastructure and Desktop Support Service
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

This is a contract position requiring employees to work onsite three days per week at our Markham office.

The Technical Support Analyst is responsible for providing technical and operational leadership and is part of the ICS Support Analysts team. This role acts as the single point of contact for all first and second level escalations of ICS technology issues and support.

Duties And Responsibilities

-Responsible for the day-to-day patient, staff and stakeholder technical support within the building and not limited to televisions, phones, call bells and other unit devices -Responsible for the ongoing operation, administration, and support of computer systems, desktop software, and enterprise applications across your assigned portfolio -Manage the lifecycle of IT equipment (laptops, phones, desktops, peripherals, printers, servers etc.) from procurement to disposal in compliance with Bayshore’s IT asset management processes -Follow documentation for technical procedures, policies and standard processes related to IT Operations -Configure, test, distribute, maintain, and troubleshoot desktop/laptop equipment, smartphones, tablets, printers, software, and peripherals -Identify technical issues with accounts and reports to Manager for resolution -Ensure Service Level Agreements (SLAs) are being met by investigating and monitoring incidents and requests to completion via the ticketing tool (Service Now) -Assess system configuration needs based on technical trends and user feedback and report to manager for review. Recommends laptop & smartphone image enhancements to simplify and enhance field staff experience -Maintains awareness of evolving technical and business capabilities and needs. -Work with PD&UX and ADs to plan implementation and integration of new technologies -Act as the main point of contact for all escalations of IT issues across the ICS and resolve in a timely manner -Provide exceptional care to all employees, ensuring that the highest level of customer satisfaction is achieved -Build strong relationships with Area Directors and ICS employees to ensure IT processes and capabilities are well integrated and remain agile with branches’ growth plans -Adheres to defined Bayshore IT Service Management processes – change, incident, knowledge, problem, request, and service level management -Participate in ongoing internal and/or external continuing education activities. -Adhere to Bayshore Policies and Procedures -Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns -Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel -Additional duties as assigned by Sr Manager Support service in partnership with Manager, IT Branch Experience

Education

-Completion of a college diploma/degree in Information Technology/Computer Science or a related field or a combination of education, training and experience deemed equivalent -Microsoft technical certifications preferred (A+, Network+, MCSA, MCSE etc.) -ITIL v3/v4 Foundation certificate preferred

Experience -Minimum 2-3 years experience with IT Infrastructure and Desktop Support Service -Active Directory Knowledge, structure, and management of user accounts throughout employee’s lifecycle -Knowledge and experience working with Citrix to assist and support Citrix user -Experience with ticket management tools such as Remedy, Service Now etc -Proficiency in Procura, and other healthcare business applications is an asset -Technical knowledge and ability to support all end user hardware and software such as printing devices, mobile hardware (iPhones, Android etc.) and laptop/desktop hardware. -Office 365 knowledge and administration -Understanding of VoIP, analog phone lines, end user security malware and anti-virus solutions -Demonstrated understanding of operating systems, network technologies, firewalls, and routers

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

Apply About employer

More about this job

Responsibilities

The Technical Support Analyst provides operational leadership and serves as the primary point of contact for first and second-level IT escalations. Responsibilities include managing the IT equipment lifecycle, supporting end-user hardware and software, and ensuring service level agreements are met through effective ticket management.

Requirements

Candidates must have a college diploma or degree in Information Technology or a related field, along with 2-3 years of experience in IT infrastructure and desktop support. Proficiency in Active Directory, Citrix, and ticket management tools is required, with professional certifications like A+ or ITIL preferred.

Skills

IT Infrastructure
Desktop Support
Active Directory
Citrix
Service Now
Hardware Troubleshooting
Office 365
VoIP
Network Technologies
Incident Management
Asset Management
Technical Documentation
Customer Service
Mobile Device Management
System Configuration

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
IT Infrastructure
Desktop Support
Active Directory
Citrix
Service Now
ITIL
Office 365
VoIP
Hardware
Software
Asset Management
Incident Management
Network Technologies
Firewalls
Routers
Procura
Mobile Hardware
System Administration
Technical Documentation
SLA
Troubleshooting
Information Technology
Computer Science
A+
Network+
MCSA
MCSE

Report this job