JOB SUMMARY
The Warehouse Technician is responsible for supporting daily warehouse operations, ensuring the accurate handling of inventory, shipments, and supplies. This role plays a key part in maintaining product integrity, compliance with quality standards, and efficient logistics processes.
DUTIES AND RESPONSIBILITIES
· Assists with inventory control, including receiving, stocking, and maintaining records
· Create courier labels efficiently and accurately
· Trace and track shipments to ensure timely delivery
· Prepares outgoing deliveries using validated packaging to ensure the quality of the medication is maintained throughout the logistics process
· Verifies and unloads incoming shipments at a warehouse
· Performs quality inspection when receiving goods, record shortages and reject damaged items
· Stores or stocks the items in their appropriate places.
· Maintain freezer packs in sufficient quantity and quality to ensure temperature-controlled shipping
· Operate lift truck or pump truck from shipping and receiving platform to storage area
· Responsible for managing the returns process
· Sort, count, identify, verify and track all materials to maintain accurate inventory records
· Participates in quality assurance activities as directed
· Performs general housekeeping duties in the warehouse
· Works with Pharmacy Operations Manager regarding any performance management issues or concerns
· Assembles, labels and provides supplies as required under specific contracts
· Performs other duties as assigned
Responsibilities Specific to Warehouse and Dex Staff are as follows:
- Willingness to work for extended periods in cold environments (walk-in coolers) while handling and packaging pharmaceutical products.
- Ability to maintain focus, attention to detail, and adherence to GMP or applicable regulatory guidelines, while working in temperature-controlled settings.
- Physical stamina to handle repetitive tasks in cooler conditions, including the use of appropriate PPE.
QUALIFICATIONS
Education & Experience
· High school diploma or equivalent.
· Experience in working in a fast-paced environment with tight deadlines
Language Skills
· Ability to read, write and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to organization employees.
Mathematical Skills
· Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals.
· Reasoning Ability
· Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Other Skills and Abilities
· Ability to organize workload for efficient use of time. Ability to function independently.
· Employees working in warehouse operations are required to wear and properly use all essential or required personal protective equipment (PPE) as outlined by their department leader and in accordance with the employer’s safety requirements. This obligation applies to current PPE requirements and any future revisions necessary to maintain compliance with applicable occupational health and safety legislation and regulations.
Physical Demands
· The employee is regularly required to use hands and fingers.
· The employee frequently is required to talk or hear.
· The employee is required to stand, bend, walk, crouch, and sit.
· Specific vision abilities required by this job include close vision, distance vision, colour vision, depth perception, and the ability to adjust focus.
· Ability to lift up to 50 lbs is required for this role and employee must notify supervisor regarding any health issues that may affect ability to lift.
Familiarity with Good Manufacturing (GMP) or applicable Regulatory Guidelines, particularly regarding temperature-controlled storage and handling of pharmaceutical products (a must requirement for Warehouse and Dex employees).modation needs they may have.
